Warrior willpower customer service finally reached out and explained their product in detail and in fact all of my equipment is working properly. I have been using my chamber everyday and I feel am... See more
Company replied
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Review summary
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I bought the lying hyperbaric chamber because my friend kept recommending it. I was not expecting much at first. After one week I started sleeping better and felt less tired after training. By week th... See more
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I bought the full size ice bath tub and the 1HP chiller together as a bundle and the combination is exactly what I needed. The tub is well built and large enough for me to submerge fully. The chiller... See more
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I felt I should share my experience. I honestly did not expect much at first, but after a few sessions I started feeling a real difference. My body feels more recovered and refreshed after workouts. H... See more
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4.4
Excellent
130 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Willpower customer service
My Brother in Law both bought one of the 1hp pro chillers and the xl bath at the same time after a long time of researching to make a good decision. We were really happy with the purchase. Installation was very easy and the chiller works great. I love the WiFi ability and scheduling. After a short time my bath started to slowly leak air I couldn’t find the leak anywhere and the support team was very responsive and sent me a bath to replace it free of charge. My brother in law has had zero problems with his. Very good product and impressed so far.
March 25, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for taking the time to share such a detailed experience.
We’re glad to hear that both systems have been performing well and that the installation, WiFi features, and scheduling met your expectations. While issues like a slow air leak are rare, we’re pleased our support team was able to respond quickly and resolve it by sending a replacement so you could continue using your setup without disruption.
It’s great to know you’ve been impressed with the product so far, and we truly appreciate the trust both you and your brother-in-law placed in our brand. If you ever need assistance in the future, our team is always available via email or SMS.
— Team Support
My chiller suddenly stopped working
My chiller suddenly stopped working. The customer support went above and beyond to help trouble shoot and diagnose the problem. Customer service sent me the repair parts and continued to provide top notch support until the chiller was fully functional! I would buy from this company again and recommend it to friends and family!!!
March 26, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for sharing your experience and for the kind words.
While we never want a customer to experience an unexpected issue, we’re very glad our support team was able to troubleshoot the problem with you and get everything fully resolved. Providing practical solutions and staying with our customers until their system is running properly is something we take pride in.
We truly appreciate your recommendation and your trust in our brand. If you ever need assistance in the future, our support team is always available via email or SMS.
— Team Support
Solid product
Tub, chiller, and accessories were separate shipments that arrived at different times. The mat arrived with a hole but Customer service was quick to address the issue and ship a new one. The circulation pump and in-line filter are not integral with the chiller. I just recently purchased flexible pipe insulation to wrap the water lines to prevent sweating and preserve the cool temperatures. My setup is indoors so the chiller doesn’t run but maybe 3 hours per day. I’m 6’-3” and the tub is a great size, sturdy, and easy to inflate. Been using for 1 week and I’m happy with my purchase.
March 25, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for taking the time to share such a detailed review. We really appreciate you highlighting both the positives and the areas that required adjustment.
We’re glad our support team was able to quickly resolve the issue with the mat — responsiveness is something we take seriously. Your notes on insulation and indoor setup are also very helpful and reflect exactly how many customers optimize efficiency and reduce run time.
It’s great to hear that the tub size, stability, and overall experience are meeting your expectations, especially given your height. We’re happy to know you’re enjoying your setup so far, and we truly appreciate your trust in our product.
If you ever need assistance in the future, our team is always available via email or SMS.
— Team Support
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