The water softener seems to be working well at the moment, only recently had it installed. Got to say a big thank you to Kayleigh, who was extremely helpful on a few questions I had to ask.
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The machine arrived within 2 days. A technical enquiry I had was answered over the phone very promptly, no hanging on listening to interminable music. Machine working well.
If you're lucky you can tuck these away in a cupboard where they can operate unseen to do what they do with very little input from the user. In truth the unit is quite a big lump but we were lucky i... See more
The Wash Washer we had fitted was to replace a Monarch which we had for 9 years. The Wash Water suffered after it was installed with water leaks which took our plumber/installer 2 attempt to rectify.... See more
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Company details
Written by the company
Wash Water are a supplier of premium water softeners, scale prevention systems, boiling taps and more.
Contact info
4a Castle Street, IP23 7AN, Eye, United Kingdom
- 01379873070
- info@wash-water.uk
- wash-water.uk
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Replied to 100% of negative reviews
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A trouble free installation
A trouble free installation. Very happy with results, water very soft and no need to use as much soap and detergent, so a win all round.
since installation the limescale…
since installation the limescale deposits in my kettle have virtually disappeared. Very pleased .
Excellent
I’ve only had this water softener a month and so far it’s been excellent. The difference with my bath water and washing machine is noticeable with silky soft water, I’ve had to get used to using less shampoo, washing detergent etc… but now I have it’s proving to be good economically all round. Cleaning is easier too, not having to use harsh limescale removing products
Really good
Great brand, so good with cleaning and bathing. You can see difference in water with and without water softener.
We needed a replacement water softener…
We needed a replacement water softener which would fit inside the cupboard under the kitchen sink. There are very few available this size. Our plumber did the research and identified this WashWater unit. It is performing very satisfactorily. Happy with the result.
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