Washington Brown Reviews 1,162

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, making the entire process smooth and stress-free. Many people highlight the prompt response times and the reasonable pricing of the services. Consumers also appreciate the clear, detailed, and comprehensive reports provided, often noting the ease of the user experience. However, some customers also noted that the company was quite pushy when it came to "signing up" for their service. A few other people also felt that follow-up emails were sometimes required to track the progress of the report preparation.

What people talk about most

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and expertise.... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Response time

People report positive experiences with response times. Customers consistently praise the prompt... See more

Price

Reviewers consistently express satisfaction with the pricing. Customers frequently mention competitive and... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers found the process smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Friendly, accommodating and professional staff at competitive prices, were just the icing on the cake at Washington Brown. The cake itself is glorious. They will not charge you if what you claim is le... See more

Company replied

Rated 5 out of 5 stars

Staff at Washington Brown were easy to contact, clearly understood my requirement and were proactive during the time of any interaction that I have had. I wanted to get my dep schedule and this was my... See more

Company replied

Rated 5 out of 5 stars

Fast, easy process with good communication from staff via phone calls. It was great that they were able to conduct their assessment without a site visit and passed on the savings in the report fee.

Company replied

Rated 5 out of 5 stars

Washington Brown is very helpful and prompt responding to my email or calls. Everyone from the team helps me to complete the depreciation report in a timely manner also guide me through what documents... See more

Company replied


Company details

  1. Quantity Surveyor
  2. Property Investment
  3. Real Estate Surveyor

About Washington Brown

Written by the company

Get Your Free Depreciation Quote

Washington Brown are experts in preparing depreciation schedules across Australia.

Each year, we prepare more than 13,500 reports, delivering $1.5 billion in depreciation savings.

Whether your property is a house, apartment, office suite or factory, Washington Brown can prepare the right depreciation schedule for you.

To find out how much depreciation you could be claiming, get a Quick Quote above.

One of our team will send you an obligation-free quote, as well as your estimated deductions if requested.

When Maximising Deductions Matters

Written by the company

Industry Experts
We know how to maximise your depreciation deductions, with over 40 years of experience and more than 227,500 depreciation schedules prepared.
Fast Turnaround
With one of the largest databases of construction projects across Australia, we aim to complete your report in less than a week from receiving your information.
Inspection-Free Options
If an inspection won't increase your deductions, we don't charge you for one! Visit our website to see why an inspection isn't always beneficial.

Upside Only

Double Your Fee or It's Free

Double Your Fee or It's Free
If we can't achieve at least double our fee in the first full year of deductions, then there is no cost to you!

Contact info

Promotion box for Washington Brown

Maximise Your Depreciation Deductions

Our Clients Claim an Average of $55,381 Over the First 10 Years.

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

What a great service

What a great service, I would definitely recommend you engage Washington Brown if you are after a depreciation schedule for your investment property. They were able to coordinate inspections well with the property manager and tenant and the report is very comprehensive. I would have been happy with that, but also really appreciated a call from the CEO as a personal touch!

September 6, 2025
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Reply from Washington Brown

Hi Alet, Thank you so much for the wonderful feedback! We’re thrilled to hear the process was smooth from coordination to report delivery. And we’re glad the personal touch from our CEO made it even more special. We'll be sure to pass that along. We truly appreciate your recommendation! Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 5 out of 5 stars

Great experience

Great experience dealing with Washington Brown, with prompt email responses to all questions with thorough and easy to read depreciation report. Great work and highly recommend.

June 27, 2025
Unprompted review
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Reply from Washington Brown

Hi Mark, thank you for the great review. We really appreciate your feedback! A smooth process and clear reports make all the difference, and we’re thrilled you had such a positive experience with us. Regards, the WB Team :)

Rated 5 out of 5 stars

Prompt and well serviced

Prompt and well serviced! Was able to get the report required and it was a great experienced.

August 8, 2025
Unprompted review
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Reply from Washington Brown

Hi Kailun, Thank you for your 5-star review! We’re so glad to hear you found the service prompt and had a great experience getting your report. Making the process smooth and hassle-free is always our goal, so it’s wonderful to know we delivered. Regards, The WB Team :)

Rated 5 out of 5 stars

Very pleasant and helpful staff

Very pleasant and helpful staff. A very easy process.

September 10, 2025
Unprompted review
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Reply from Washington Brown

Hello Ethan, thank you for the great review. We appreciate it! The team are delighted to hear you had a pleasant depreciation schedule experience with us and that we could assist in helping you claim the maximum tax deduction. Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 4 out of 5 stars

Process was easy

Process was easy, report was thorough. It did take 4 weeks to complete but otherwise happy.

August 5, 2025
Unprompted review
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Reply from Washington Brown

Hello Jarrad, thank you for your valuable feedback! Our team tries their best to ensure we tailor our clients' depreciation schedule report specifically to their needs whilst also maintaining its accuracy. And we're glad that reflected in our services. We do apologise for the delay in completing your report — we understand how valuable your time is, and we’ll take this on board to improve our turnaround.
We really appreciate your patience and are glad you’re happy with the outcome. Regards,
The WB Team :)

Rated 5 out of 5 stars

Depreciation report

Comprehensive report and timely customer service

August 14, 2025
Unprompted review
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Reply from Washington Brown

Hi Vince, Thank you for your kind words! We’re so glad to hear you found the report comprehensive and our customer service timely. It’s always our goal to make the process smooth and stress-free for our clients. Regards, The WB Team :)

Rated 5 out of 5 stars

I needed a depreciation schedule done…

I needed a depreciation schedule done pretty quickly and had no idea where to start and the team got on it and it was a very easy quick process.

August 1, 2025
Unprompted review
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Reply from Washington Brown

Hello Peggy, thank you for the amazing review! We’re so glad we could make the process quick and stress-free for you. Getting a depreciation schedule sorted can feel overwhelming at first, so it’s great to hear our team could step in and make it simple. We appreciate you choosing us and look forward to helping with any future investments. Regards, The WB Team :)

Rated 5 out of 5 stars

Depreciation schedule

Easy process to request, and provide information for, the required depreciation schedule with the requested report delivered in the advised time.

June 21, 2025
Unprompted review
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Reply from Washington Brown

Hello Michael, thank you for your feedback! We’re so pleased to hear the process was smooth and that your report was delivered right on time. Making things easy and efficient for our clients is exactly what we aim for, and it’s great to know we hit the mark. Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 5 out of 5 stars

Amazing service, highly recommend

Highly recommend. The process was simple and easy from start to finish. Able to accommodate some additional changes and oversights on my part in my final depreciation report. Amazing service. They provided a thorough report that went through the tax process with my accountant without issue!

August 18, 2025
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Reply from Washington Brown

Hello Rebecca, Thank you so much for the review! We’re thrilled to hear the process was simple and smooth from start to finish, and that we could accommodate your changes while delivering a thorough depreciation report. It’s great to know everything went seamlessly with your accountant — we really appreciate your recommendation! Regards, The WB Team :)

Rated 5 out of 5 stars

The team was very responsive

The team was very responsive. They advise me of the time the report will take. The report cover all the details needed. Overall great service.

July 16, 2025
Unprompted review
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Reply from Washington Brown

Hello Chris, Thank you for the review. We are thrilled to hear you had a great experience with us. We pride ourselves on efficiency, accuracy, and our great customer service, and we're glad to hear that reflected in our services. Thank you for choosing us for your tax depreciation needs! Regards, The WB Tea :)

Rated 5 out of 5 stars

We had a conversation and they had all…

We had a conversation and they had all the information to update me regarding the amounts which can be claimed especially on plant and equipment

June 21, 2025
Unprompted review
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Reply from Washington Brown

Hello Vinod, Thank you for the great review. We are happy to hear you had a great depreciation schedule with us and that our team could assist in providing you with accurate, detailed, and timely updates on your report. Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 5 out of 5 stars

Great service

Great service, prompt and efficient, really happy with the results

August 13, 2025
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Reply from Washington Brown

Hi there, thank you for the great review. We pride ourselves in speed, great customer service and efficiency and we're glad that reflected in our services. Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 5 out of 5 stars

Great Service

I recently used Washington Brown to create a depreciation schedule for my property and was thoroughly impressed by how smooth the entire process was. Their online booking system and secure document portal made it incredibly easy to provide the necessary details, and their response time was exactly as promised. The staff were consistently helpful and accessible, making the experience efficient and stress-free from start to finish. Highly recommended for anyone seeking a professional and hassle-free service.

June 21, 2025
Unprompted review
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Reply from Washington Brown

Hello Chris, thank you for the great review. You absolutely made our day! We are delighted to hear how impressed you are by our services and that we could provide you with a stress-free, smooth and efficient depreciation report process from start to finish. We pride ourselves in great customer service, professionalism and efficiency and we're glad to know that reflected in our services. Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 5 out of 5 stars

Cheaper & Better

They're more efficient, better, cheaper and more personable than competitors.

August 6, 2025
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Reply from Washington Brown

Hello Warren, Thank you for the great review. We are happy to hear you had a great experience with us and that our team could offer you a smooth, efficient, and reasonably priced depreciation report. Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 5 out of 5 stars

Washington Brown given us a good value for money

Washington Brown given us a good experience with our depreciation schedule request. The deprecation schedule was given us a good value for money.

July 7, 2025
Unprompted review
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Reply from Washington Brown

Hello Cyril, thank you for the review. We are so glad to hear you had a great depreciation schedule with us and that you found it a good value for money. We always try to keep our services at a resonable cost while still tailoring it to your needs. And we're glad that relfected in your experience. Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 4 out of 5 stars

Prompt service

Prompt service, clear easy to read report, fair cost.

July 27, 2025
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Reply from Washington Brown

Hello Russ, thank you for the review. We are so happy to hear you had a great experience with us and that we could provide you with a simplified, fair cost and prompt depreciation report. Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 5 out of 5 stars

Excellent service and great value

I’ve used Washington Brown again for my SMSF investment property and couldn’t be happier. Their depreciation report was clear, comprehensive, and great value for money. The process was a few weeks and easy, with helpful support throughout. Highly recommended!

July 12, 2025
Unprompted review
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Reply from Washington Brown

Hello Hans, thank you for the GREAT review! We are ecstatic to hear you had such a great experience with us. The team is thrilled to know we could provide you with a clear, comprehensive, and reasonably priced depreciation report. We take pride in delivering clear and comprehensive depreciation reports, and it's wonderful to know the process felt easy and well-supported. We truly appreciate your recommendation! 🙌 Regards, The WB Team

Rated 5 out of 5 stars

Exceptional Depreciation Report Service

From the start, Washington Brown team was incredibly professional and attentive to my specific needs. I would highly recommend their services to anyone in need of a reliable, professional depreciation report.

June 20, 2025
Unprompted review
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Reply from Washington Brown

Hi Udayani, Thank you for your valuable feedback. We are pleased to hear that you felt supported and valued throughout the process. We pride ourselves on tailoring each report to suit our clients’ unique needs—so it's great to know that came through. We truly appreciate your recommendation! Regards, The WB Team :)

Rated 5 out of 5 stars

Very professional and helpful

Very professional and helpful
and easy to deal with.

July 14, 2025
Unprompted review
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Reply from Washington Brown

Hello Madeleine, Thank you for the lovely feedback and five-star review! The team are thrilled to hear we could provide you with a professional, helpful, and easy depreciation report. Making the process smooth and stress-free is exactly what we aim for! Thank you for choosing us for your tax depreciation needs.

Regards, The Washington Brown Team

Rated 4 out of 5 stars

The team responds quickly to your need with respect.

The Washington team helped us to compile a depreciation report without stress. We recommend them to those who are struggling to find the right business to do the job.

July 1, 2025
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Reply from Washington Brown

Hi there, thank you so much for the valuable feedback. We appreciate it! The team are happy to hear we could provide you with a simplified and stress-free depreciation schedule experience. We always try our best to provide clients with the assistance and guidance they need to ensure a smoother and more seamless process. --And we're glad that's reflected in our services. Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

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