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Company details

  1. Dry Cleaner
  2. Laundry

Written by the company

Rense-/vasketøj afhentet og leveret lige til døren. Bestillinger foretages online på vores hjemmeside og derefter kommer vi og afhenter dit rense-/vasketøj fra din privatadresse eller din firmaadresse. Danmarks mest konkurrencedygtige priser.


Contact info

3.1

Average

TrustScore 3 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very friendly and efficient service

Very friendly and efficient service. Just landed in Denmark and it is great to have found a company that takes service seriously and provided quick turnaround in getting my clothes dry-cleaned and back to me.

August 11, 2023
Unprompted review
Washndry logo

Reply from Washndry

Dear Shaun

Thanks a lot for your kind words. We do appreciate a lot, when our customers not only have the good service, but can share it with others.

BR
Lisbeth Østergaard

Rated 1 out of 5 stars

They damaged my suit jacket and refuse to engage with me

I had a suit cleaned here and they stapled a dry cleaning tag directly into the suit jacket, leaving staples and thus holes in the jacket which are of course visable. When I contacted them, they told me it would never happen and insinuated I was lying despite the fact I have photographic evidence. They now refuse to respond to further email. It's awful that this is how they treat customers with an issue.

September 1, 2022
Unprompted review
Washndry logo

Reply from Washndry

After a long conversation through email, we asked you to deliver the jacket again to inspect. When the time came, then suddenly it wasnt your suitjacket, but your waistcoat! So much miscommunication for nothing. We have your apology on email, where you for a long time "thought", that it was your suitjacket, which was damaged, until when you have to send them in for inspection, that it changed from a suitjacket to a waistcoat. That removes all seriousness from the matter. We're pretty sure the waistcoat isn't damaged either.

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