The removal itself was ok. The customer service was quite bad. I don’t think I have ever been treated this was as a customer before. They gave me a wrong quote, which I wasn’t happy about. I fell put... See more
Company replied
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The removal itself was ok. The customer service was quite bad. I don’t think I have ever been treated this was as a customer before. They gave me a wrong quote, which I wasn’t happy about. I fell put... See more
Company replied
Great communication from start to finish. They helped us out same day with waste that was left by contractors/estate agent who we used for some renovation work in thr flat and they didn't bother to d... See more
We used Waste collector for 2 jobs in the same week! One was planned the other super last minute ( late message and an early visit the next day). Transparency is key! Communication and flexibilit... See more
Would hesitate to recommend Brilliant service, certainly by far the cheapest quote and I got a few! Very responsive to messages and gave an accurate estimation of the cost. Provided a time frame... See more
Company replied
Rubbish Removal And Waste Collection Service In London and Surrounding Areas. Hassle-Free And Cost-Effective Waste Collection Service From 34.99. If you have Rubbish or Unwanted Items Get in Touch for A Free Quote.
Wilbury Way, N181BX, London, United Kingdom
Replied to 100% of negative reviews
Typically replies within 2 weeks
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The team that came were professional and hard-working. The response time was also very rapid. I highly recommend them.

Reply from Waste Collectors
Great service! I used them to remove a lot of garden waste from our garden. It would have taken me at least 4 trips to the recycle centre to do it myself. They were very easy to communicate with and were available straight away. The 2 guys phoned me 30 mins before they arrived. They were very polite and efficient and left my garden tidy. I thought the cost was reasonable. I will happily use them again and can highly recommend them.

Reply from Waste Collectors
I had a 5 years over grown dumping ground at the end of my garden, I got in contact with this company and from the first time of speaking to them they was so helpful and very easy to talk to, I can’t say a bad word about them or their work ! A really lovely friend group of men. I’m absolutely over the moon with the end result I can’t recommend this company enough ! Thank you so much for all your help if needed I would definitely you them again.

Reply from Waste Collectors
The company was friendly, efficient and fast. They communicated well with me and their quote was accurate for the volume of waste I had.
The gents were especially careful when they saw I had little children and took extra care to clear all debris.
I had my area cleared within 24 hours of making contact. Very happy.

Reply from Waste Collectors
Would hesitate to recommend
Brilliant service, certainly by far the cheapest quote and I got a few! Very responsive to messages and gave an accurate estimation of the cost.
Provided a time frame and called when 30 mins away - same day collection 4hrs after I messaged.
Thank you !

Reply from Waste Collectors
Great service, phoned am. Price agreed pm pick up. Clean and tidy and excellent driver. Well done

Reply from Waste Collectors
Full five stars. They made a difficult job look easy. It was efficient and by the numbers. Thank you.

Reply from Waste Collectors
Excellent service! Everything was done within 24 hours since the moment I send an enquiry. Very professional and friendly team. Will definitely use again.

Reply from Waste Collectors
BEWARE: insure you list every single item even if you have taken photos. Because if you have not listed an item they will say you never told us that and want to charge you more.
I wont be using this company again

Reply from Waste Collectors
The whole experience was horrendous. Firstly, they asked for more money than what was quoted and verbally abused me when I refused to pay the extra. Secondly, I was on a train and left it with the reception of my storage unit that I sent to them beforehand. When they couldn't find the place, they blamed me for wasting their time, even though I kept communicating with them over text. Overall, a nono. :( Use their service wisely. I have submitted photos of our conversation on google review, see over there.

Reply from Waste Collectors
We used Waste collector for 2 jobs in the same week! One was planned the other super last minute ( late message and an early visit the next day).
Transparency is key! Communication and flexibility we highly recommend
Thanks to Kolyo for being so proactive!
Very good service, was very much on time, very friendly guys and they cleaned up any mess after as well. Highly recommended 😊
I am so glad that i found Nick. He was very nice to find a slot for me in a fully booked day for him, because I was leaving for my holiday and he did after hours service , because of it. The communication was quick and smooth and the service was excellent, my garden and storage room are clean and ready for decoration once I come back from my holiday. I would recommend him 100%
Great communication from start to finish. They helped us out same day with waste that was left by contractors/estate agent who we used for some renovation work in thr flat and they didn't bother to dispose it.
Guys who came to collect were very friendly..
Very responsive, good communication, efficient service at a good price. Highly recommend 👍🏻
Nick was a very difficult person to deal with . He thought it was rude that I phoned to ask when I could expect the guys to show up . They were already 1 hour late , or into their time slot . Apparently we are expected to sit at home for 3.5 hrs and wait . Its all about their convenience not the customers. He wanted to cancel and then he didnt and then he did . He is the rude one , I suspect its not the first time hes been called rude . Save yourself a headache and go to junkhunters .
The booking process was very easy, The staff were very helpful and very quick, The prices are amazing we are very satisfied definitely recommend them And will use again.
I am extremely dissatisfied with Nick at Waste Collectors. They charged me £65 upfront for a PCN ticket, promising a refund within 21 days. It has now been 27 days, and they claim to be "looking into it," despite the deadline having passed. This is a clear scam, and I strongly advise against doing business with this fraudulent company. Scammers: waste-collectors
We’ve had this company for our green waste removal, can say they have been extremely fast and brilliant. They have taken everything we wanted to get rid off and have left the place clean after. Very quick and easy communication between myself and Kolyo. Definitely would recommend.
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