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Rated 1 out of 5 stars

The removal itself was ok. The customer service was quite bad. I don’t think I have ever been treated this was as a customer before. They gave me a wrong quote, which I wasn’t happy about. I fell put... See more

Company replied

Rated 5 out of 5 stars

Great communication from start to finish. They helped us out same day with waste that was left by contractors/estate agent who we used for some renovation work in thr flat and they didn't bother to d... See more

Rated 5 out of 5 stars

We used Waste collector for 2 jobs in the same week! One was planned the other super last minute ( late message and an early visit the next day). Transparency is key! Communication and flexibilit... See more

Rated 5 out of 5 stars

Would hesitate to recommend Brilliant service, certainly by far the cheapest quote and I got a few! Very responsive to messages and gave an accurate estimation of the cost. Provided a time frame... See more

Company replied

Company details

  1. Garbage Collection Service

Written by the company

Rubbish Removal And Waste Collection Service In London and Surrounding Areas. Hassle-Free And Cost-Effective Waste Collection Service From 34.99. If you have Rubbish or Unwanted Items Get in Touch for A Free Quote.


Contact info

4.0

Great

TrustScore 4 out of 5

80 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

They were on time

They were on time, they were efficient
They took exactly what we had told them to take and what they took, the charge was very convenient and not too expensive
They didnt make any extra mess also
Would recommend

October 5, 2023
Unprompted review
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Rated 5 out of 5 stars

Very good service

Very good service helpfully removed my fridge with a rew challenges but the removal man did it thank you for a good service

September 14, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, prompt, helpful and professional. Would definitely recommend and use again!

July 16, 2023
Unprompted review
Waste Collectors logo

Reply from Waste Collectors

Thank you!

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Rated 5 out of 5 stars

Amazing service

The service was professional, fast, and first class. It has a brilliant, polite and helpful team. I would strongly recommend this company. Thank you so much for doing such a great job and also supporting and answering our questions on the service.

June 8, 2023
Unprompted review
Waste Collectors logo

Reply from Waste Collectors

Thank you!

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Rated 5 out of 5 stars

Excellent communication & service

Excellent communication, quick on WhatsApp with information and a nice team. Two men came to collect household building materials and rubbish within 24hrs of my email and were polite and respectful. My neighbour also popped out to get their business card as they saw how quick and efficient they were! Would recommend this company!

May 15, 2023
Unprompted review
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Reply from Waste Collectors

Thank you!

Rated 5 out of 5 stars

Excellent customer service and Price

Excellent customer service and Price, speed reply and great communication, very easy to speak too and excellent job done. Would definitely use they services again 💯 satisfied.

May 6, 2023
Unprompted review
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Reply from Waste Collectors

Thank you!

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Rated 5 out of 5 stars

Highly recommend

i highly recommend Waste Collectors, they communicated with me effectively and completely the job to a high standard. Their prices are affordable and they were able to arrange a time slot just after a day. thank you so much

April 24, 2023
Unprompted review
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Reply from Waste Collectors

Thank you!

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Rated 2 out of 5 stars

Job done but unpleasant experience

They removed everything from the apartment but with a bad attitude. They rudely refused to leave without payment and included a parking fine and extra time (even though they parked where they parked so it was down to them, and they were the ones who didn’t allocate enough time) and they refused to provide an invoice, which in the end was double the quote. They said this was their policy and said they had explained it the day before when they had not mentioned it at all. However despite this they did remove everything so the objective was achieved, it just wasn’t a very pleasant experience.

December 19, 2022
Unprompted review

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