Waste Managed Reviews 

11,608
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,150 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and professionalism, which made interactions pleasant and informative. Many people found the overall user experience, especially during setup, to be easy, straightforward, and efficient. However, some customers also noted significant issues with service reliability, including frequent missed collections and a failure to uphold contract agreements. A portion of reviewers reported unhelpful customer support, experiencing slow responses, being misled, and difficulty resolving problems. Concerns were also raised about pricing, with mentions of unexpected increases, premium costs for sub-standard service, and unfair early exit fees.

What people talk about most

Service

Clients share ambiguous opinions on service, with many reviewers expressing significant dissatisfaction due... See more

Staff

Users describe positive interactions with staff, highlighting many employees as helpful, polite, and... See more

Customer service

People report ambiguous experiences with customer service, with many expressing significant dissatisfaction.... See more

Price

Consumers find price to be ambiguous, with many reporting unexpected charges, such as early exit fees ranging... See more

User experience

Customers generally report positive experiences, highlighting friendly and helpful service that made... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted some companies for waste management as I will soon be opening my own tattoo studio. Despite working in the industry for some time I haven't managed a shop before. Waste Managed contacted m... See more

Company replied

Rated 5 out of 5 stars

I have recently gone through the process of changing our waste management provider, and Sam at Waste Managed has been fantastic throughout. From the outset, he was patient, knowledgeable, and... See more

Company replied

Rated 5 out of 5 stars

I am really grateful to Sam Rovertshaw who took the time to help me get the best service for my workshop. He took the time to understand my requirements and really went above and beyond to deliver the... See more

Company replied

Rated 5 out of 5 stars

Honestly such an easy experience and Glen was soooo helpful and so lovely to speak too. 15min call and everything was sorted there and then. Couldn’t recommend them enough, especially Glen.

Company replied


Company details

  1. Waste Management Service
  2. Garbage Collection Service

Written by the company

Welcome to WasteManaged, we are commited to helping customers take control of their waste management needs. Established in 2020, WasteManaged is an innovative business designed to help customers take control of their business costs by offering simple, fair and fixed fees for waste collection. Our service is designed to save businesses time and money and to provide them with a reliable and professional waste management service. We provide a full range of waste collection services, including waste removal, recycling, and waste management.  We understand that businesses can be overwhelmed with the costs associated with managing their waste, and our team of experienced professionals are here to help. We can help you design a custom waste management plan that meets your needs and budget. Our team of experts are dedicated to providing you with honest and reliable advice. No if’s, no buts, no hidden charges or small print. We calculate the cost for all your current waste needs over the year and then spread this over 12 equal payments every month – easy! Think of it like a gym membership, but without the hard work and lycra. Simple, fair, fixed pricing. That’s better. No more up and down, because running your business is challenging enough. Get WasteManaged. Problem. Solved.


Contact info

3.9

Great

TrustScore 4 out of 5

12K reviews

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Asks customers to review

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3.9

All reviews

(11,608)

2,031 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Great service

June 19, 2026
Waste Managed logo

Reply from Waste Managed

Dear Dan,

Thank you for your kind words and positive feedback regarding WasteManaged. We are delighted to hear that you found our service to be great. Our team works hard to ensure that all our customers receive the highest level of service possible.

If you have any further feedback or questions, please do not hesitate to contact us. We appreciate your support and hope to continue serving you in the future.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Really helpful and easy process

Really helpful and easy process

June 18, 2026
Waste Managed logo

Reply from Waste Managed

Dear Daniel,

Thank you for your valuable feedback on our WasteManaged product. We are delighted to hear that you found the process easy and helpful. As a team, we strive to provide efficient solutions for waste management, and we are glad to know that it's reflected in your experience.

Should you have any further questions or require assistance, please do not hesitate to reach out to us. We truly appreciate your support and look forward to serving you again in the future.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Spoke with dean today and got waste…

Spoke with dean today and got waste management contract fully sorted in 20 minutes. Nice and easy

June 19, 2026
Waste Managed logo

Reply from Waste Managed

Dear Jaspal,

Thank you for taking the time to share your experience with us. We are delighted to hear that Dean was able to efficiently assist you in sorting out your waste management contract in just 20 minutes. Our team always strives to provide a smooth and hassle-free service for our customers.

We truly appreciate your feedback and we look forward to continuing to meet your waste management needs.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Damon was very helpful with my enquiry…

Damon was very helpful with my enquiry and also found the best deal for my buisness

June 18, 2026
Waste Managed logo

Reply from Waste Managed

Dear Nicola,

Thank you for taking the time to share your positive experience with Damon and WasteManaged. We are delighted to hear that Damon was able to assist you with your enquiry and find the best deal for your business. Customer satisfaction is our top priority, and we are pleased to know that you are happy with the service you received.

If you have any further questions or require assistance in the future, please do not hesitate to reach out to us. We are always here to help.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

That’s great experience and easily done…

That’s great experience and easily done what I required .

June 18, 2026
Waste Managed logo

Reply from Waste Managed

Dear Ahmad,

Thank you for taking the time to share your experience with WasteManaged. We are pleased to hear that our product was able to meet your requirements easily. If you have any further feedback or suggestions, please do not hesitate to reach out to us.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Very Helpful

David Whiteoak made the process very clear

June 18, 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Anthony,

Thank you for taking the time to leave a review for WasteManaged. We are pleased to hear that David was able to make the process clear for you. It is our goal to provide clear and concise information to our customers to ensure a smooth and efficient experience.

We appreciate your feedback and look forward to serving you again in the future.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Dean is perfect advisor

Dean is perfect advisor !
He explained everything very well!

June 18, 2026
Waste Managed logo

Reply from Waste Managed

Dear Galya,

Thank you for taking the time to leave us such a positive review. We are thrilled to hear that Dean provided you with excellent advice and explained everything to your satisfaction.

If you have any further questions or need assistance, please do not hesitate to reach out to us. We are here to help.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

spoke with david who was a star and…

spoke with david who was a star and incredibly helpfull , the service and price are great and the flexabilty and app features i struggled to find else where.

June 18, 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Tom,

Thank you for taking the time to share your positive experience with WasteManaged. We are pleased to hear that David provided you with stellar assistance and that you found the service, pricing, flexibility, and app features to be excellent.

We strive to offer top-notch customer service and innovative solutions, and we are delighted to have met your expectations. Your feedback is greatly appreciated and we look forward to serving you again in the future.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Amazing service and delivery by billy…

Amazing service and delivery by billy and the team. Looked after our business from the very first call. Will definitely be recommending this company.

June 18, 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Billy and the team provided you with amazing service and that they looked after your business from the very first call.

At WasteManaged, we take pride in delivering top-notch service to our customers, and it is always encouraging to hear when we have met your expectations.

We appreciate your recommendation and look forward to the opportunity to serve you again in the future.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Callum was very helpful

Callum was very helpful. He fully explained the service and I am now much happier with the waste management at my holiday let.

June 18, 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Lesley,

Thank you for sharing your positive experience with WasteManaged. We are delighted to hear that Callum was able to provide you with helpful assistance and a thorough explanation of our service. It is great to know that you are now happier with the waste management at your holiday let.

Should you have any further questions or require additional support in the future, please do not hesitate to reach out to us.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Ray was amazing

Ray was amazing, very helpful, clear and provided me with all the services i required from one place. high recommended.

June 18, 2026
Waste Managed logo

Reply from Waste Managed

Dear Lesley,

Thank you for taking the time to leave such a positive review of WasteManaged. We are thrilled to hear that Ray provided you with exceptional service and met all your requirements in one place. Your recommendation means a lot to us and we look forward to serving you again in the future.

Warm regards, Team@WasteManaged

Rated 1 out of 5 stars

If I could leave 0 i would.

If I could leave 0 i would.

Just disappointed with the service and just money grabbing comoany and mis led on signing contract.

June 18, 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Joshua,

Thank you for taking the time to leave your review. We have requested further information from you in order for us to locate your account. If you could please respond at your earliest convenience so we can assist you further. We look forward to hearing from you.

Best Regards, Team @ WasteManaged

Rated 5 out of 5 stars

Very helpful and made the process easy…

Very helpful and made the process easy for me!

June 18, 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Sarah,

Thank you for sharing your experience with WasteManaged. We are delighted to hear that our services were helpful to you and made the process easy.

We appreciate your feedback and look forward to assisting you with any future waste management needs.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Very quick set up

Very easy quick set up

June 11, 2026
Waste Managed logo

Reply from Waste Managed

Dear Steve,

Thank you for your feedback on WasteManaged. We are delighted to hear that you found the set up process to be easy and quick. Our team takes pride in providing user-friendly products that make managing waste hassle-free for our customers.

If you have any further questions or need assistance, please do not hesitate to contact us. We appreciate your business and look forward to serving you again in the future.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Really simple and easy

Really simple and easy. Corey made everything clear and got me set up straight away. Thanks!

June 18, 2026
Waste Managed logo

Reply from Waste Managed

Dear Customer,

We are delighted to hear about your positive experience with WasteManaged and our team member, Corey. We are pleased to hear that Corey was able to assist you in getting set up promptly. Thank you for taking the time to share your feedback, and we look forward to continuing to provide you with excellent service.

Warm regards, Team@WasteManaged

Rated 1 out of 5 stars

I will never be sorry to say that for 2…

I will never be sorry to say that for 2 years and half, I have never had a peaceful month with this company, a miss collection every 2weeks , the worst service when you call , 7 day waiting time for a collection, e real mess , and no one seam to understand, the price remain the same , double than any other supplier.
I finally managed to cancel the contract, 2 weeks now and they still did not collect their rubbish.
Never again
Please consider a real company and stay a way from those brockers , thieves

April 7, 2026
Waste Managed logo

Reply from Waste Managed

Dear Djamal,

Thank you for taking the time to leave your feedback. We are sorry to hear about your experience and appreciate how frustrating the service issues you have described must have been.

Having reviewed your account, we can confirm that arrangements have been made for the removal of the bins as requested. While we understand that this does not change your experience over the course of your contract, we regret that we did not meet the standards of service you expected from us.

We take all customer feedback seriously and will use your comments to help improve our service going forward. We wish you all the best for the future.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

sam was very helpful and precise so…

sam was very helpful and precise so great experience

June 17, 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear David,

Thank you for taking the time to share your experience with WasteManaged. We are delighted to hear that Sam was able to assist you effectively and provided a great overall experience.

If you have any further feedback or questions, please do not hesitate to contact us.

Warm Regards, Team@WasteManaged

Rated 5 out of 5 stars

Billy Wyatt

Billy Wyatt gave high quality, personal service, explaining everything clearly and efficiently. Thank you.

June 17, 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Alexander,

Thank you for taking the time to share your positive experience with WasteManaged. We are delighted to hear that Billy provided you with high quality and personal service, ensuring that everything was explained clearly and efficiently. Your satisfaction is our top priority, and we are pleased to have met your expectations.

If you have any further feedback or require assistance in the future, please do not hesitate to get in touch. We appreciate your business and look forward to serving you again.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

The contract was set up efficiently and…

The contract was set up efficiently and explained fully. Equipment was delivered promptly and on time.

June 10, 2026
Waste Managed logo

Reply from Waste Managed

Dear Suzanne,

Thank you for taking the time to share your experience with WasteManaged. We are thrilled to hear that our team efficiently set up your contract and provided a thorough explanation. Prompt delivery of equipment is a top priority for us, and we are glad to know that we could meet your expectations.

We value your feedback and look forward to serving you again in the future.

Warm regards, Team@WasteManaged

Rated 3 out of 5 stars

good

very early to say

June 9, 2026
Waste Managed logo

Reply from Waste Managed

Dear Saif,

Thank you for taking the time to share your early feedback on WasteManaged. We appreciate your input and hope that you continue to experience the benefits of our service over time.

Should you have any questions or need further assistance, please do not hesitate to reach out to our customer support team.

Thank you for choosing WasteManaged.

Warm regards, Team@WasteManaged

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