We signed up for Waster's sanitary bin service for our office, and the quality has been outstanding. The timely bin clean-ups keep our washrooms neat, clean, and organised. If you're looking for waste... See more
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See what reviewers are saying
Waster are a fantastic company. Our bins are always emptied on time and placed back in the correct position. The staff are great to deal with and always happy to help. The best prices in Australia.... See more
Seemless service. We leave our cardboard collection bin outside our business premises every week and it is collected early the next morning - even before I arrive. You can organise to cancel a colle... See more
I had an issue where the council didn’t service my business, so I had to reach out to Waster to organise my waste collection. They were fast, efficient, and handled everything quickly without any hass... See more
Company details
Information provided by various external sources
Waste Management & Recycling Services For Smart Small & Medium Businesses. Low Cost / Cheap, Flexible, Reliable Collections & Disposal. No Lock-In-Contract. Waster Is A Revolution In Waste Management And Recycling For Small And Medium Australian Businesses. Low Cost Waste And Recycling - On Flexible 30 Day Agreements - With No Hidden Fees. We Provide All Recycling Services In The Australian Market - So You Can Really Boost Your Recycling Performance.
Waster.com.au Helps 1000's Of Small Businesses Save Lots Of Money By Recycling More
Written by the company
- Contact Us Today For A Quote On Your Waste And Recycling Services - To See How Much We Can Save You!
- Waster Works With Thousands Of Small And Medium Businesses Throughout Australia To Deliver Better Waste Management And Recycling. We Operate On Flexible 30 Day Agreements - So You Are Never Locked In To A Long Term Contract That Does Not Suit Your Business. Contact Us Today On 1300 927 837 To See How We Can Help!
Our Double Service Guarantees!
As we are so confident of our pricing and service quality to our customers - we provide two guarantees.
1. Our service guarantee - if you are unhappy with our service for any reason - you can cancel at any time on 30 days notice. You will never be locked into a service that does not work for you.
2. Our price match guarantee - we will match any written or emailed "like for like" quote for the services as described above. You can be confident that you are receiving excellent pricing from Waster as well as excellent service.
Contact info
Level 8, York Street 65, 2000, Sydney, Australia
- 1300 927 837
- info@waster.com.au
- waster.com.au
4.8
Excellent
282 reviews
Hasn’t replied to negative reviews
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Charge for overweight bins when they…
Charge for overweight bins when they say they won't unless it is happening consistently.
December 8, 2023
Reply from Waster.com.au
Thanks for feedback. We seek to avoid overweight fees for general waste when possible and absorb smaller or irregular excess weights - which are a real cost to our business.
If we feel it makes financial sense for customers to move to a higher weight class we discuss this with them. In many instances - irregular over-weights on certain bins - i.e if they are overweight only every once in a while makes better sense.
For this client - in January 2024 - each general waste bin was overweight by 18% on average (every bin was overweight) - and Feb - each general waste bin was overweight by 37% on average - with each pick up being overweight.
In Mar 2024 we did not charge any over-weights as the average excess weight was 4% - and we absorbed this real disposal cost.
We note that in metro Sydney - general waste disposal costs are over $300 per tonne given State levy increases- so excess weights are a real cost to us.
We seek to be as open and honest as possible with clients regarding excess weights - as we seek to minimise costs for clients as much as possible.
We seek to keep costs as low as possible and so quote based on a set weight class for potential customers.
We welcome opportunity to discuss these issues with clients - and see can we reduce costs through recycling more - or by adjusting weight classes.
We also note that this client has cancelled with us - and bins are removed. We still have overdue invoices from March.
Waster is a Breath of Fresh Air in Waste Service
Waster is the best way to manage waste disposal for businesses. Uncomplicated prices published online, no lock-in contracts, affordable rates and no hidden fees. We experienced straight forward, hassle-free registration and initiation of service. And, 3 months of collection so far without a hitch. It's a great set up and a hugh difference to the waste industry mafia and their 3 year 'no cancel, for any reason' contracts.
April 19, 2024
Pure Joy to say the least
Waster has taken extra steps to ensure our experience of changing to Waster has no interruptions. With affordable pricing and efficient communication (including the use of an app that allows you to book extra pickup) is a pure joy to say the least. Thank you Waster.
April 10, 2024
Unprompted review
Prompt replies easy to deal with
January 18, 2024
Great customer service
Great customer service, very easy to deal with and response times are awesome. The waster app is a great way to track deliveries, especially if you have multiple office locations. highly recommend.
March 12, 2024
Unprompted review
Thanks Waster!
July 20, 2023
I went to Waster because the old…
I went to Waster because the old supplier wasn't performing with service, price & excess waste chargers.
Currently monitoring excess waste charges from waster to see if Waster are any better than the previous co.
November 30, 2023
Professional & Reliable.
Waster have been prompt and responsive from the start. A big change from our last waste management provider.
November 22, 2023
Because they are very helpful
November 9, 2023
This company always do their best to…acomodate their customers
This company always do their best to accommodate my needs.
All very polity and very friendly, with a can do attitude.
this is my second time using waster.
January 11, 2024
The service technician was on time
The service technician was on time, polite and did an amazing job.
November 3, 2023
Great service!
Benjo who manages our account is an amazing help and very prompt with his replies. I highly recommend this company if you’re planning on engaging a recycling service.
November 1, 2023
ON TIME AND DONE PROPER JOB
November 13, 2023
We were without a cardboard bin for the…
We were without a cardboard bin for the majority of christmas week due to the bin not being emptied because of drivers being off, this could of been handled and communicated alot better.
December 18, 2023
Responsive
Responsive, kind, friendly, efficient, professional, timely, well co ordinated, where to from here ?
All of the guys were great. Everyone that I had contact with at the office, were excellent.
It has been a great experience for me to establish a new professional relationship, with people that are excellent to deal with. It is a pleasure for me to do business with this team
October 16, 2023
Great Service
We have only just started using this company but have found them awesome to deal with
September 21, 2023
Consistent
Consistent, punctual and reliable waste service.
Highly recommend for any business.
August 10, 2023
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