We signed up for Waster's sanitary bin service for our office, and the quality has been outstanding. The timely bin clean-ups keep our washrooms neat, clean, and organised. If you're looking for waste... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Waster are a fantastic company. Our bins are always emptied on time and placed back in the correct position. The staff are great to deal with and always happy to help. The best prices in Australia.... See more
Seemless service. We leave our cardboard collection bin outside our business premises every week and it is collected early the next morning - even before I arrive. You can organise to cancel a colle... See more
I had an issue where the council didn’t service my business, so I had to reach out to Waster to organise my waste collection. They were fast, efficient, and handled everything quickly without any hass... See more
Company details
Information provided by various external sources
Waste Management & Recycling Services For Smart Small & Medium Businesses. Low Cost / Cheap, Flexible, Reliable Collections & Disposal. No Lock-In-Contract. Waster Is A Revolution In Waste Management And Recycling For Small And Medium Australian Businesses. Low Cost Waste And Recycling - On Flexible 30 Day Agreements - With No Hidden Fees. We Provide All Recycling Services In The Australian Market - So You Can Really Boost Your Recycling Performance.
Waster.com.au Helps 1000's Of Small Businesses Save Lots Of Money By Recycling More
Written by the company
- Contact Us Today For A Quote On Your Waste And Recycling Services - To See How Much We Can Save You!
- Waster Works With Thousands Of Small And Medium Businesses Throughout Australia To Deliver Better Waste Management And Recycling. We Operate On Flexible 30 Day Agreements - So You Are Never Locked In To A Long Term Contract That Does Not Suit Your Business. Contact Us Today On 1300 927 837 To See How We Can Help!
Our Double Service Guarantees!
As we are so confident of our pricing and service quality to our customers - we provide two guarantees.
1. Our service guarantee - if you are unhappy with our service for any reason - you can cancel at any time on 30 days notice. You will never be locked into a service that does not work for you.
2. Our price match guarantee - we will match any written or emailed "like for like" quote for the services as described above. You can be confident that you are receiving excellent pricing from Waster as well as excellent service.
Contact info
Level 8, York Street 65, 2000, Sydney, Australia
- 1300 927 837
- info@waster.com.au
- waster.com.au
4.8
Excellent
282 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy with communication & reminders.
July 31, 2023
Excellent customer service
Excellent customer service
Your collection staff are always great
October 19, 2023
Unprompted review
Drivers always absent to collect the bin
July 20, 2023
Reply from Waster.com.au
Thanks for feedback. We have checked back through services and note driver missed bin twice since services commenced. Due to a customer service error - the collection was not immediately booked for the next day - as is usual practise. We apologise for this inconvenience and will credit two free pickups on your next invoice. Regards
Easy to do business with
Easy to do business with, great follow up and met our expectations
October 5, 2023
Unprompted review
Perfect customer service!
I am so happy we signed up with Waster for our waste disposal requirements. The team, particularly Benjo and Myeth, have been beyond gracious and attentive in their customer service approach. I feel confident that our company will have a wonderful ongoing relationship with Waster. Outstanding communication and so helpful with answering all my questions. Thank you!
September 19, 2023
Unprompted review
Everything was done to my satisfaction…
Everything was done to my satisfaction and I could not ask for more.
June 14, 2023
prompt and efficient
prompt and efficient. hasnt had any problem and able to see from the app for the schedule date.
June 5, 2023
Bin arrived and was collected as…
Bin arrived and was collected as promised. Excellent service and wold definitely use again when needed.
June 28, 2023
VALUE FOR MONEY AND GREAT CUSTOMER SERVICE
WASTER HAS PROVIDED US WITH SANITARY SERVICES FOR THE PAST FEW MONTHS.
THE SETUP AND ORDERING PROCESS WAS VERY SIMPLE FOLLOWED BY EXCEPTIONAL CUSTOMER SERVICE AND A GREAT PRICE.
August 17, 2023
Unprompted review
Very reliable
Very reliable - cdollected every Thursday!
Support very helpful!
August 3, 2023
Unprompted review
Professional and courteous service at…
Professional and courteous service at all times.
Thank you.
July 26, 2023
Unprompted review
Great Service
Great Service, Reliable and friendly always on time and efficient. Highly recommend
June 22, 2023
Unprompted review
Service improved
Since the last time I decided to change my review. Since the service, communication and overall experience has improved
I’m happy to change it to 5 stars
May 17, 2023
Unprompted review
Reply from Waster.com.au
We are extremely sorry to hear this and apologise for this inconvenience. We confirm that this sanitary bin was emptied today. We apologise for your frustration due to the delay in emptying. We certainly care greatly about delivering a great service and strive to ensure services are high quality and as scheduled.
gentle pickup reminders
what I appreciate most is the reminder for when the bin is to be emptied. I would forget otherwise. And the driver is actually pleasant. Nice
April 4, 2023
Unprompted review
Service is very prompt and the staff…
Service is very prompt and the staff are flexible when needed
April 20, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.