Waster.com.au Reviews 282

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

We signed up for Waster's sanitary bin service for our office, and the quality has been outstanding. The timely bin clean-ups keep our washrooms neat, clean, and organised. If you're looking for waste... See more

Rated 5 out of 5 stars

Waster are a fantastic company. Our bins are always emptied on time and placed back in the correct position. The staff are great to deal with and always happy to help. The best prices in Australia.... See more

Rated 5 out of 5 stars

Seemless service. We leave our cardboard collection bin outside our business premises every week and it is collected early the next morning - even before I arrive. You can organise to cancel a colle... See more

Rated 5 out of 5 stars

I had an issue where the council didn’t service my business, so I had to reach out to Waster to organise my waste collection. They were fast, efficient, and handled everything quickly without any hass... See more

Company details

  1. Waste Management Service

Information provided by various external sources

Waste Management & Recycling Services For Smart Small & Medium Businesses. Low Cost / Cheap, Flexible, Reliable Collections & Disposal. No Lock-In-Contract. Waster Is A Revolution In Waste Management And Recycling For Small And Medium Australian Businesses. Low Cost Waste And Recycling - On Flexible 30 Day Agreements - With No Hidden Fees. We Provide All Recycling Services In The Australian Market - So You Can Really Boost Your Recycling Performance.

Waster.com.au Helps 1000's Of Small Businesses Save Lots Of Money By Recycling More

Written by the company

Contact Us Today For A Quote On Your Waste And Recycling Services - To See How Much We Can Save You!
Waster Works With Thousands Of Small And Medium Businesses Throughout Australia To Deliver Better Waste Management And Recycling. We Operate On Flexible 30 Day Agreements - So You Are Never Locked In To A Long Term Contract That Does Not Suit Your Business. Contact Us Today On 1300 927 837 To See How We Can Help!

Our Double Service Guarantees!

As we are so confident of our pricing and service quality to our customers - we provide two guarantees.

As we are so confident of our pricing and service quality to our customers - we provide two guarantees.
1. Our service guarantee - if you are unhappy with our service for any reason - you can cancel at any time on 30 days notice. You will never be locked into a service that does not work for you. 2. Our price match guarantee - we will match any written or emailed "like for like" quote for the services as described above. You can be confident that you are receiving excellent pricing from Waster as well as excellent service.

Contact info

4.8

Excellent

TrustScore 5 out of 5

282 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

9/10 service doesn’t get picked up on…

9/10 service doesn’t get picked up on designated day. Always late. If not picked up on the day company does not contact to let you know of any rescheduling.

March 28, 2023
Unprompted review
Waster.com.au logo

Reply from Waster.com.au

Thanks for feedback and we apologise for inconvenience. We recognise that a number of services have not occurred on the scheduled day. We are working to ensure regular scheduled services occur on planned day - and if any problem seek to communicate this to you as soon as we are informed by truck

Rated 1 out of 5 stars

Failed to deliver but took payment

Secure bin ordered and paid for, failed to be delivered not once, but twice. Two weeks after original date of delivery promised it has still not arrived.

21st March - update - full refund provided.

March 20, 2023
Unprompted review
Waster.com.au logo

Reply from Waster.com.au

We sincerely apologise for this slow delivery. A full refund has been issued today - and we will provide the service for free. We fully appreciate your disappointment at the delay.

Rated 5 out of 5 stars

Fabulous company that gets the job done…

Fabulous company that gets the job done for a really good price. Always very helpful and I would recommend them always. We are a small cafe and appreciate the service when it comes to cleaning our traps.

March 9, 2023
Unprompted review
Waster.com.au logo

Reply from Waster.com.au

Thank you for kind feedback

Rated 1 out of 5 stars

took to long then allocated it to a…

took to long then allocated it to a third party that failed previously

September 6, 2022
Waster.com.au logo

Reply from Waster.com.au

We apologise for inconvenience and delay in this instance. Due to limited truck options in this area (Townsville) our options were limited. When we sought to deliver bin to site it was waived away due to poor experience with that brand previously. We were unaware this would be an issue prior - in retrospect we should have confirmed with site. We have thus not been providing collections to this business. We are consistently seeking to increase our collection abilities in all service areas.

Rated 5 out of 5 stars

Service when we needed it

Our local service was not accepting new customers. Waster were able to get us up and running at a great price. Delivery of our bins was as planned and agreed. Any changes in our service have been communicated clearly. This has been a great all round experience and service.

August 1, 2022
Unprompted review

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