Watch Hub Reviews 

232
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and knowledgeable during every single interaction, making repairs seamless. Many people mention that the team is able to successfully fix issues that other traditional shops failed to resolve. Consumers are also extremely happy with the remarkably quick turnaround times and very reasonable pricing for complex watch services. People deeply appreciate how transparent communication is handled throughout the entire process, ensuring total peace of mind from start to finish. Individuals looking for reliable service regularly recommend these professionals to their friends and family members.

What people talk about most

Service

People report positive experiences with service, highlighting fast turnaround times and great workmanship.... See more

Staff

Customers consistently note positive experiences with staff, describing them as extremely helpful,... See more

Product

Reviewers highlight positive aspects of product restoration, expressing great satisfaction with the... See more

Price

Clients share positive opinions on price, highlighting fair pricing and competitive quotes for repairs.... See more

Customer service

Consumers find customer service to be positive and consistently report helpful, professional interactions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can’t fault Watch Hub! …really didn’t think they could repair my Casio edifice watch, with solar power. Casio quoted for a new blue tooth module and battery , watch hub challenged that and said it was... See more

Rated 5 out of 5 stars

Well chuffed with the service I received from WatchHub - logged a repair query on their website about a Casio I had issues with, and received a call from Nathan very quickly. Discussed the issue, sent... See more

Rated 5 out of 5 stars

What a fantastic job these guys did for my Tag watch .Super quick turnaround and excellent communications through out the whole process .Informed me of any issues and gave options to choose ,no press... See more

Rated 5 out of 5 stars

Having initially left 4 watches with a supposedly expert repair shop in Hatton Garden, only to have all 4 returned to me months later with various reasons why they could not be repaired, I chanced... See more


Company details

  1. Clock Watch Maker
  2. Watch Store

Written by the company

We are watch repair specialists who can perform repairs on all brands of watches. We can tailor our repair service to suit your needs. We use specialists techniques to provide a unique and professional repair service, at an affordable price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

232 reviews

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No recent history of asking for reviews

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4.9

All reviews

(232)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

Vostok service

I have used their services twice now and I must say I am 100% pleased by the service I received. The work required on my watch was dealt with and done extremely quickly. The staff are very friendly and polite and the total cost of the repairs were very reasonable.
I would whole heartedly recommend this company to anybody requiring repairs to their watch.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service deserves 5 stars 100%

From the first phone call, Gary was extremely helpful and knowledgeable. Technically it was only a small job on my mother-in-law's watch but of great sentimental value to her. I sent the watch off on last Friday, had a phone call on Saturday, agreed the price for what was required including an overhaul and it was returned arriving on Tuesday working perfectly and looking shiny. I'm sure the m-i-l will be delighted as I was. Very reasonable cost, very quick and very helpful. Puts most others to shame.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service and incredible work

Steven and the team were very helpful, great communication throughout.
The job they did was amazing, best bar none, would highly reccomend and will definetly use them again in the future, thankyou

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

I called for information regarding my…

I called for information regarding my watches to be repaired they explained the process from my postage to the repaires the price brakedown and return postage this was all done within the week (bank Holiday weekend aswell) great service will use again

May 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Superb service

Prompt, efficient and cheerful service at shop. Repair completed in promised time at a sensible price.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Nathan

got in touch with company spoke to Nathan really helpful he explained the whole thing. sent my watch off got a call to say he had received and what it need . he gave me a great price. just got it back and its fabulouso.
great service highly recommended

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I received a call from Nathan just hours after emailing Watch Hub. He explained how things worked and then emailed me the details. I sent my watch by tracked delivery and they called me back the next day to let me know they had received it and what would happen next. The next day they called again to tell me everything was sorted and the watch arrived the next day. A really quick turnaround, very professional, open & honest and friendly. They managed to fix something a high street jeweller failed to do and at a reasonable price. Highly recommended!

April 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service.

Had a new battery and clean of an expensive Rado watch for significantly less than Rado would charge me. Sending it off to Rado could take 3 months. Got mine back in “55 MINUTES” and it looked like new. Terrific service. Would thoroughly recommend them. 2 very pleasant chaps as well. Terry Stacey.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

More Great Service

Had to leave another review for these guys. One of the watches that had a new capacitor fitted by Watch Hub a while back was unfortunately dropped on a hard floor by my wife. This caused the minute hand to fall off. I sent it to Watch Hub after Nathan quoted a provisional £49 for fixing it. The watch was repaired super quickly and was sent back in a few days. Great service and I appreciated the communication keeping me up to speed from Nathan and Steve.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Can’t fault Watch Hub

Can’t fault Watch Hub! …really didn’t think they could repair my Casio edifice watch, with solar power. Casio quoted for a new blue tooth module and battery , watch hub challenged that and said it was something else. They were right, watch back looking like a new watch and working perfectly! Great faultless communication and good price. Thank you watch hub!

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Watch Hub Peterborough did a great job

Watch Hub Peterborough did a great job, replacing the battery in my Longines watch. Communication was excellent throughout, with an accurate and reasonable estimate, and watch was returned within 3 working days. Great job, thank you.

February 25, 2026
Unprompted review
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Rated 5 out of 5 stars

I found the Watch Hub

I found the Watch Hub . by internet seach. I needed my pride and joy watch repairing . It had just stopped working. My thoughts a quik battery change and sortted.
I was dualy infored it did not have a battery . They explained it was simalar to a battery but different as it stores voltage from daylight into this cell. to make it work correctly. They gave a sugested price to cover it. Cleaned all of it then returned looking new again . Well pleased

February 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Gshock battery replacement

I have a casio G Shock that the battery needed replacing and after trying all my local jewellers that all said my watch was too much hassle to change battery so contacted watch hub who gave me a price for battery replacement, resealing and pressure testing. So i sent of my watch for replacement of battery etc, and had watch returned within 3 working days all done to a very high standard, they had even made the watch look brand new even though have had for over 15years with original battery.
Very highly reccomend them for repairs.

November 19, 2025
Unprompted review

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