WatchExclusive Reviews 

803
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, noting watches arrive as advertised and are often described as stunning and well-built. Many highlight the exceptionally competitive pricing, finding watches significantly cheaper than elsewhere. The ordering process is frequently mentioned as easy and smooth, supported by faultless service and clear communication, alongside fast and well-packaged delivery with good tracking updates. However, some people mentioned slower delivery, with shipments occasionally getting stuck or lacking tracking, leading to uncertainty about arrival.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the great quality and value for money.... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast shipping and good... See more

Price

Reviewers highlight positive aspects of price, with many customers finding great deals and competitive... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of ordering and the excellent... See more

Service

Users describe positive interactions with service, highlighting excellent communication and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bargain prices and easy to order from. I paid £190.70 for my Casio Edifice EFK 100D, the same watch in Blighty cost around £250 on average (if it's available). WatchExclusive also ensured I didn't... See more

Rated 5 out of 5 stars

This was my very first purchase from WatchExclusive, and I couldn’t be happier with the experience. The Citizen Promaster BN0269-50W arrived brand new, fully sealed, with all original tags and pac... See more

Rated 5 out of 5 stars

Ordered a casio watch ,the one I wanted was out of stock.so they got in touch gave us some options,waited till was back in stock.Everytime I contacted them they answered straight away kept telling me... See more

Rated 5 out of 5 stars

Once I made my purchase they sent me an email immediately advising they will need to reach out to their supplier for my watch which would delay the shipment for a week and they gave me the option to w... See more


Company details

  1. Watch Store

Written by the company

Since 2007, WatchExclusive has been built by passionate watch enthusiasts into a trusted online destination for original, high-quality timepieces from well-known watch brands. Our carefully curated portfolio reflects a strong focus on craftsmanship, reliability, and timeless design, ensuring that every watch meets the highest standards of quality and authenticity. Through long-standing personal relationships with manufacturers and official authorized distributors, WatchExclusive guarantees that every watch we offer is 100% authentic and sourced through verified supply chains. This direct access allows us to provide genuine luxury and premium watches at fair, transparent, and competitive prices. Our dedication to authenticity, expert selection, and customer satisfaction has earned WatchExclusive the trust of collectors and everyday watch enthusiasts worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

803 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(803)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They were a little bit slow to dispatch…

They were a little bit slow to dispatch my order, but once dispatched. The item arrived surprisingly fast. The watch is perfect. I’m very happy with it. I would definitely recommend WatchExclusive. Service good, updates and tracking info good. I’ve given five stars as ultimately I’m happy with my experience. Thanks WatchExclusive!

June 30, 2025
Rated 5 out of 5 stars

An absolutely faultless service all the…

An absolutely faultless service all the way through. Like free delivery and just 4 days from Slovakia to uk. Also the best value!! watches your find end of. Love my mudmaster thank you watch exclusive.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Casio GST 100

I cannot recommend this company enough. Great pricing, tracking updates and a brand spanking new timepiece arrived exactly as described. You will not regret shopping here. Excellent company.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

exceptional service

Being unable to locate [ in South Australia] a new silicone band for my Vostok watch [Europe Anchar] my search led me to Watch Exclusive. A silicone band for the newer Batisfacos model suited. Online order made and paid and delivered in 18days. Thank you for your assistance Pete

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great online shopping experience…

Great online shopping experience overall; I found the watch I wanted at the best price possible. I had it shipped to Canada and it took under 2 weeks to arrive, and tracking was available and working.

May 29, 2025
Rated 5 out of 5 stars

Great Company

The website is clear to use and order items, the watch took a little while to arrive but that’s to be expected when ordering outside of the uk, service was great and the price very good compared to competitors, the watch is genuinely one if the nicest in my collection, perfect.

May 20, 2025
Rated 5 out of 5 stars

Great service

Great price and communication throughout.
Watch arrived as promised, no extra costs.
Royal Mail
Definitely recommend.
Shipped to Yorkshire England

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

Watch came in the mail safe and sound.

Watch came in the mail safe and sound. It's all I can ask for, and on top of that I got a great deal (compared to the original manufacturer's website)! Would buy from again, thank you! I love my new Citizen Zenshin Super Titanium.

May 16, 2025

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