Issue with payment, message sent. Called back within couple of minutes. Details and payment confirmed. Told order would be processed straight away. Email later confirmed dispatch and Royal Mail deli... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Contacted the store with an enquiry confirming price of watch (Garmin fenix 8, cheaper than all other retailers) using their What's App feature. Had a reply within 20mins. Placed an order expecting it... See more
Company replied
Although the website was not clear that watches were not available to view at the Milton Keynes store, when I arrived at the store, staff could not have been more helpful. The staff checked with the... See more
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First time using Watcho.co.uk after finding them on Google. By far the best price around so ordered (Seiko 5 sport). Arrived superfast and even better was the fact that it was beautifully wrapped whic... See more
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Company details
About WATCHO Jewellers
Written by the company
We warmly welcome you to a place where friendliness, expertise and deep passion come together.
With over 40 years of experience, we have built a reputation as trusted experts offering a friendly service. Our journey has been shaped by innovation, creativity, and a relentless commitment to excellence. From crafting seamless experiences for our guests to fostering a strong, customer-first team, we pour heart and soul into everything we do.
We believe in going the extra mile. That's why we provide an unmatched extended warranty on many products; ensuring that your treasured collection is protected for years to come and offering you the peace of mind you deserve.
Our Promise: Delivering happiness through personal attention.
You are in trusted hands
Written by the company
- Extended Warranty on most products. Award-winning. 0% Finance. Delivery from next day. Free UK Delivery. Accredited Professional Member.
Contact info
6 George Street, Richmond Upon Thames, TW9 1JY, London, United Kingdom
- +441908983500
- help@watcho.co.uk
- watcho.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you were happy with the quick delivery and great price.
We truly appreciate your support.
#loveWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you were happy with the fast delivery and after-sales service.
We truly appreciate your support.
#loveWATCHO
Very competitive pricing
Website very easy to navigate. Competitive price with item packed carefully and shipped very quickly, keeping me fully informed of Royal Mail tracking.
May 19, 2026
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you were happy with the easy website experience, careful packaging, and fast delivery.
We truly appreciate your support.
#loveWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you were happy with the service, pricing, and speedy delivery.
We truly appreciate your support.
#loveWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear everything met your expectations and that you’d shop with us again.
We truly appreciate your support.
#loveWATCHO
Great watch company
Bought a watch from them as a gift for my boyfriend and it was a great experience. The packaging was perfect, the watch is amazing, he loves it, it works well and is just overall a great gift.
I was skeptical of the company at first but there was no need for it.
May 14, 2026
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear the watch made such a great gift and that you had a positive experience with us.
We truly appreciate your support.
#loveWATCHO
Fantastic company
Fantastic company, very honest and super efficient would highly recommend
May 13, 2026
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you had such a positive experience with us.
We truly appreciate your support and recommendation.
#loveWATCHO
Exactly what I wanted .
Exactly what I wanted .
Great service
They provided me the links for my soo dear watch to me
May 18, 2026
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you’re happy with the service and that everything was exactly what you wanted.
We truly appreciate your support.
#loveWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you were happy with the quick service and fast delivery.
We truly appreciate your support.
#loveWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you’re happy with the watch, the packaging, and the great price.
We truly appreciate your support.
#loveWATCHO
Mondaine Watch
Watch arrived promptly and was reasonably priced.
It is a classic stylish watch that will not date, unlike some "fashion watches "
May 8, 2026
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you’re happy with your Mondaine watch and that you appreciate its timeless style.
We truly appreciate your support.
#loveWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear your watch arrived on time, well packaged, and that you’re happy with your purchase.
We truly appreciate your support.
#loveWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you were happy with both the service and the price 🤩
We truly appreciate your support.
#loveWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you had a positive shopping experience and were happy with the service and website.
We truly appreciate your support.
#loveWATCHO
Watcho obtained alt OEM item
Watcho contacted supplier to obtain an alternative for an out of stock item and clearly explained purchasing process/promptly delivered item.
May 15, 2026
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you were happy with the clear communication, helpful service, and prompt delivery.
We truly appreciate your support.
#loveWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you were happy with the quick service, great price, and product.
We truly appreciate your support.
#loveWATCHO
Bought a ladies classic Seiko watch
Bought a ladies classic Seiko watch , great watch for a reasonable price . Was ordered and dispatched promptly and arrived with 2 days. Great service. The second purchase I've made from Watcho and it won't be the last .
May 14, 2026
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you’re happy with your Seiko watch, the prompt dispatch, and fast delivery.
We truly appreciate your continued support and look forward to serving you again.
#loveWATCHO
Great service all round
May 13, 2026
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you were happy with the service all round.
We truly appreciate your support.
#loveWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you were happy with the delivery, price, ease of ordering, and warranty.
We truly appreciate your support.
#loveWATCHO
Professional Service - Highly Recommend
From start to finish the service was fantastic and I'm very happy with the product, exactly as advertised.
This is the first time I've ordered this value watch online after placing my order I called to query the process regarding delivery, I spoke with Mala, she was extremely professional and gave me the information regarding ordering from their supplier, when they would receive and when it would be dispatched to me.
Everything Mala said happened exactly as she stated, watch was sent exactly in timescales provided and watch was received via Recorded Special Delivery next day before 1pm from dispatch date.
Overall a fantastic experience, watch was nicely gift wrapped too
Would recommend to those that are apprehensive regarding high value purchases online and for those who have not ordered from Watcho Jewellers previously
You can definitely be confident you will receive what is advertised and that you are spending money with a company that not only take pride in their products but also their service
Thumbs up from me
Thank you Mala
May 18, 2026
Unprompted review
Reply from WATCHO Jewellers
Thank you so much for taking the time to share such a detailed and thoughtful review.
We’re really pleased to hear you had a smooth experience from start to finish and that everything arrived exactly as expected. It’s especially great to know our communication and service helped give you confidence in your purchase.
We truly appreciate your recommendation and your kind words.
#loveWATCHO
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