Watch This Source Ltd Reviews 44

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional product knowledge and helpfulness, making interactions pleasant and informative. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of the entire process, from initial communication to final purchase. Consumers often note the competitive pricing and the company's ability to source desired products quickly. The overall consensus is that the company offers outstanding customer service, with many reviewers commending the clear and prompt communication throughout their experience. Some people also felt that the staff went above and beyond to ensure a smooth transaction, even accommodating unusual requests.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the watches for being... See more

Service

Customers had positive experiences with service, consistently praising the excellent communication and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team, especially James and... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the competitive and excellent... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the exceptional... See more

Based on these reviews

Rated 5 out of 5 stars

Top class service from these guys ..great communication all the way through the process…obviously as a buyer on the pre owned market you need a lot of questions answered and information from the right... See more

Rated 5 out of 5 stars

Phenomenal service from James and Nathan. I had a very strict budget with an even greater demand for the design and style of watch i required. They worked tirelessly to source exactly what I n... See more

Rated 5 out of 5 stars

Purchased a Tudor Black bay from the guys at Watch this source. Amazing all round experience. Great knowledge and pricing regarding watches. Nice comfortable and private office space to view the w... See more

Rated 5 out of 5 stars

This was my first time buying a watch from Watch This Source. I could not recommend these guys enough, it was an impeccable service. There was an issue with the postage of the watch (entirely due to a... See more

Company replied


Company details

  1. Watch Store

Written by the company

We’re James and Nathan — two best friends from a small town in Yorkshire who turned a shared passion for watches into something bigger. What started as sourcing pieces for friends quickly became Watch This Source, a modern watch business focused on building trust, offering transparent service, and connecting with people. We specialise in buying, selling, and sourcing luxury timepieces from brands like Rolex, TAG Heuer, Tudor, Omega, and more — all at market-reflective prices and with genuine care behind every deal. We run appointments from our secure office in Pontefract, where we offer a 1:1 service. We also offer nationwide delivery for clients across the UK. With over 150 watches sold and 100% positive reviews across Google, Facebook, and eBay, our reputation means everything to us. We’re not here for quick wins — we’re here to build something long-term.


Contact info

4.8

Excellent

TrustScore 5 out of 5

44 reviews

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Rated 5 out of 5 stars

Faultless service

Faultless service. Came to our home to sort out a new dial for my wife. Collected and delivered swiftly with perfect communication. I can highly recommend

November 29, 2025
Unprompted review
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Reply from Watch This Source Ltd

Thanks a lot James! Looked amazing!

Appreciate the review⌚️

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Rated 5 out of 5 stars

Great experience

Really happy with the watch and the whole experience. A great business which goes the extra mile. Can’t recommend enough.

November 15, 2025
Unprompted review
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Reply from Watch This Source Ltd

Thank you so much for the great feedback Guy. We’re glad you had a smooth experience from start to finish. Enjoy the watch and we hope to deal with you again in the future!⌚️

Rated 5 out of 5 stars

Highly recommend ✅

This was my first time buying a watch from Watch This Source. I could not recommend these guys enough, it was an impeccable service. There was an issue with the postage of the watch (entirely due to a Royal Mail mix-up), but James handled it incredibly well, he would respond to my messages instantly and when he felt I was getting worried or frustrated with the delivery he called me to reassure me that it will be sorted. I would definitely recommend them and would myself buy with them again!

November 6, 2025
Unprompted review
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Reply from Watch This Source Ltd

Thank you so much for your kind words and for trusting us with your first watch purchase Karen! We really appreciate your patience during the delivery hiccup with RM, and we’re glad we could provide the support and reassurance you needed. Delighted to hear you were happy with the service. We’ll look forward to helping you again in the future! ⌚️

Rated 5 out of 5 stars

Brilliant

Amazing experience with Nathan and James! Bought a gift for my mums 60th and she was absolutely in love with it.

The watch was exactly as described and they even sized it to fit her wrist.

Will definitely be back again 🌟

Thank you

October 21, 2025
Unprompted review
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Reply from Watch This Source Ltd

Appreciate the lovely review! So glad she loved the watch and that we could help make her 60th extra special. Thanks again for choosing us! ⌚️

Rated 5 out of 5 stars

EXCELLENT SERVICE AND VERY KNOWLEDGABLE

Excellent service all the way through from Nathan and James.
Answered all questions and really know what they’re talking about.
100% would recommend.

November 4, 2025
Unprompted review
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Reply from Watch This Source Ltd

Appreciate the great feedback! Always happy to share our knowledge and make the process as smooth as possible. Thanks again for choosing us Max ⌚️

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Rated 4 out of 5 stars

This was the first time using 'Watch…

This was the first time using 'Watch this Source' therefore a little apprehensive but I had nothing to fear. Nathan returned my call very quickly & provided me with excellent information on the watch I was interested in. My experience when viewing the watch was professional & knowledgeable. Before leaving with my purchase it would have been nice if they had offered to set up the watch to show the correct date, time etc. as my purchase was for a birthday gift. I would definitely recommend this company & would use them again without hesitation.

October 18, 2025
Unprompted review
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Reply from Watch This Source Ltd

Thank you for your kind words Lindsey! Really glad everything went well and you was happy with the watch.

We do apologise regarding the time/date setting! This is usually standard protocol for us but with the watch being a gift for some time away and it being automatic, it would have lost its time in that period or no movement.

Any issues or questions at all, just drop us a message and were happy to talk you through anything you need help with or feel free to pop down to our office. :)

Thanks again and i hope you guys had a good celebration!

James and Nathan

Rated 5 out of 5 stars

Simply excellent service

James answered the phone on Sunday and was more than happy to discuss all details of the watch which I consequently bought. It was then delivered in secure packaging and was exactly as detailed at an excellent price. What more could I ask for!!

October 21, 2025
Unprompted review
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Reply from Watch This Source Ltd

Thanks so much for the review! We’re very glad you was happy with the watch ⌚️

Sure we will be seeing you again soon😎

Cheers,
James and Nathan

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Communication was clear and prompt throughout, the guys went the extra mile to secure me a great deal, and the watch arrived exactly as described. Couldn’t be happier — highly recommend.

October 15, 2025
Unprompted review
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Reply from Watch This Source Ltd

Awesome to hear Oliver! Really appreciate it! Thanks again 🤝

James and Nathan

Rated 5 out of 5 stars

Unreal Service

Unreal Service! I’ve followed the company for a while and finally took the plunge to buy my first decent brand watch. After spotting the watch I wanted in the official store, I contacted Watch this source to find it. Within 3 days it was sourced and on my wrist for a fraction of the price at retail. Very informative, constant communication and great pressure free service along the way. Sourced a great product, cannot fault them. 100% would use them again

October 11, 2025
Unprompted review
Watch This Source Ltd logo

Reply from Watch This Source Ltd

Much appreciated Josh!

Really happy we lived up to your expectations!

Look forward to next time😊

Thank you,
James and Nathan

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Rated 5 out of 5 stars

Great service

Great service. Found the right watch at the right price and delivered to the door step. I will definitely use again.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great

Very Helpful with the speed my Tag Heuer watch was sourced and accessible to me to purchase, stunning watch as well with a brand new bracelet for it, Many thanks to both James and Nathan and will be shopping again in the future 👍

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and quick

Reliable and quick. Literally sorted out within two days and just received it through post just now. Will 100% go back and get another watch from them. Very trustworthy and quick.

September 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Outstanding Service & Expertise

Went in to get my Rolex, Breitling adjusted, and Omega sent for a clean, and ended up leaving with a brand-new Tudor! The service was amazing—James was incredibly knowledgeable, friendly, and helpful throughout. Couldn’t recommend them more!”

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Customer

Bought a couple of watches from James and Nathan at Watch This Source. Sourced within 48 hours and on my wrist within 72. Great communication from start to finish at a brilliant price.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Top class service from these guys

Bought my first rolex from James and Nathan, excellent service from start to finish, great lads always available to answer question or queries.
If you're looking to find a good watch at a great price I would definitely recommend

August 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent reliable service!

I was looking to sell an unworn Tudor watch and I had had dealt with some really unhelpful other traders during this process. I found Nathan’s details online and the communication was great. We agreed on a price which I was really happy with and James even collected the watch that evening and transferred the funds!
All the head ache taken out of the sale in less than 12 hours.
These guys will be my go-to for watches.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Rolex sourcing

Thank you to James & Nathan for a very quick sourcing of a watch on behalf of my husband. He said communication was first class. Attention to detail and service was second to none. He definitely recommend these guys!

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Purchased a Tudor Royal from these guys…

Purchased a Tudor Royal from these guys and couldn’t be happier. Best value around by far, and they made sure the watch was fitted perfectly before I left. Excellent service from start to finish - couldn’t recommend them enough!

January 20, 2025
Unprompted review

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