Watch This Source Ltd Reviews 

79
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the exceptional customer service, highly competitive pricing, and extensive knowledge regarding luxury timepieces. Consumers emphasize that staff members are extremely helpful, communicating transparently and ensuring every transaction runs smoothly from start to finish. However, some customers also noted that they initially felt apprehensive before experiencing smooth service. Buyers mention receiving personalized attention and valuable guidance without ever feeling pressured during their purchases. Reviewers appreciate the secure packaging, quick response times, and overall professionalism provided throughout every interaction. Many express genuine eagerness to return for future business opportunities.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with mint condition timepieces... See more

Staff

Customers consistently note positive experiences with staff, highlighting that team members are extremely... See more

Service

Consumers find service to be positive, highlighting phenomenal support with transparent communication and no... See more

Customer service

People report positive experiences with customer service, highlighting that representatives are incredibly... See more

Price

Clients share positive opinions on price, consistently highlighting competitive rates and fair offers for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Phenomenal service from James and Nathan. I had a very strict budget with an even greater demand for the design and style of watch i required. They worked tirelessly to source exactly what I n... See more

Rated 5 out of 5 stars

Top class service from these guys ..great communication all the way through the process…obviously as a buyer on the pre owned market you need a lot of questions answered and information from the right... See more

Rated 5 out of 5 stars

Purchased a Tudor Black bay from the guys at Watch this source. Amazing all round experience. Great knowledge and pricing regarding watches. Nice comfortable and private office space to view the w... See more

Rated 5 out of 5 stars

This was my first time buying a watch from Watch This Source. I could not recommend these guys enough, it was an impeccable service. There was an issue with the postage of the watch (entirely due to a... See more

Company replied


Company details

  1. Watch Store

Written by the company

We’re James and Nathan. Two best friends from a small town in Yorkshire. We have turned a shared passion for watches into something bigger. What started as sourcing pieces for friends, quickly became Watch This Source, a modern watch business focused on building trust, offering transparent service, and connecting with people. We specialise in buying, selling, and sourcing luxury timepieces from brands like Rolex, Tudor, Omega, TAG Heuer and more. All at market leading prices and with genuine care behind every deal. We run appointments from our secure office in Pontefract, where we offer a 1:1 service. We also include nationwide delivery for our clients across the UK. With over 300 watches sold and 100% positive reviews across Google, Facebook, Trustpilot and eBay. Our reputation means everything to us. Thank you for taking the time to browse through our website. We hope we can help with your timepiece needs! James & Nathan Watch This Source Ltd.


Contact info

4.9

Excellent

TrustScore 5 out of 5

79 reviews

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No recent history of asking for reviews

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4.9

All reviews

(79)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10 Wimbledon Rolex

Met up with James today to do a deal on selling my Sprite and buying a Wimbledon. Originally tried to do the deal a few days ago but the watch in question had sold before I made my mind up. James jumped on it again the next day and sourced a new watch and we agreed a new deal the same day! Picked it up a day later and Im over the moon with the watch. James was really informative through the whole process and really helpful. I’ll be back again for future watches.

February 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service from James, happy customer!

I dealt with James after seeing the watch online and it was in my hands in a matter of days. Nothing was too much trouble. He responded to messages on a weekend, outside normal office hours. This will not be my last purchase from Watch This Source! Thanks again James, very much appreciated!

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

I bought a bussdown Cartier santons and…

I bought a bussdown Cartier santons and a Tag heuer formula 1 red racing edition from James and Nathan both great watches and sorted me a nice deal for the 2 more than happy with the service and watches great lads will be back again 🤝

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Couldn’t say a bad word.

Purchased a Tudor Black bay from the guys at Watch this source.
Amazing all round experience. Great knowledge and pricing regarding watches. Nice comfortable and private office space to view the watch you’re interested in, which made the overall experience perfect.

February 7, 2026
Unprompted review
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Rated 5 out of 5 stars

I contacted James regarding a Rolex GMT…

I contacted James regarding a Rolex GMT Master 11, Sprite.

He told me all about the watch, no pressure at all.

I was invited to view the watch at their office and it was perfect.

I bought the watch and I’m very happy with it.

Great price and great customer service.

I’m going back to buy one for my wife very soon.

James and his business partner are honest and decent business people. If you are looking for a luxury item, you’ll not go far wrong.

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

Phenomenal service James and…

Phenomenal service from James and Nathan. I had a very strict budget with an even greater demand for the design and style of watch i required. They worked tirelessly to source exactly what I needed and in record time too.

They kept me updated throughout the whole process ans we're transparent at every step (unlike other watch or jeweler companies).

They both went above and beyond to communicate late into the evening to ensure the whole process ran as smooth as it could for me. To top it off, James even accommodated my request to meet at 9pm at night in their showroom, to which he obliged.

I will return for future rolex purchases, if you need a watch you MUST use these guys.

Thanks so much, beyond grateful!

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Overjoyed.

I received my Tudor watch today and couldn't be happier.
The watch was exactly as described on the website and the price was very competitive.
Regards customer service Nathan couldn't have been more helpful responding quickly and courteously to my enquiries.
All in all my experience with Watch This Source was extremely pleasurable and I wish them every success in the future.
Thank you.
John.

January 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent service,communication and Knowledgeable in the watch I was selling. Offered a really good.price and was happy to acept
Would highly recomend this company to either buy or sell a watch.
Thanks for excellent service !

December 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Faultless service

Faultless service. Came to our home to sort out a new dial for my wife. Collected and delivered swiftly with perfect communication. I can highly recommend

November 29, 2025
Unprompted review
Watch This Source Ltd logo

Reply from Watch This Source Ltd

Thanks a lot James! Looked amazing!

Appreciate the review⌚️

Rated 5 out of 5 stars

Great experience

Really happy with the watch and the whole experience. A great business which goes the extra mile. Can’t recommend enough.

November 15, 2025
Unprompted review
Watch This Source Ltd logo

Reply from Watch This Source Ltd

Thank you so much for the great feedback Guy. We’re glad you had a smooth experience from start to finish. Enjoy the watch and we hope to deal with you again in the future!⌚️

Rated 5 out of 5 stars

Highly recommend ✅

This was my first time buying a watch from Watch This Source. I could not recommend these guys enough, it was an impeccable service. There was an issue with the postage of the watch (entirely due to a Royal Mail mix-up), but James handled it incredibly well, he would respond to my messages instantly and when he felt I was getting worried or frustrated with the delivery he called me to reassure me that it will be sorted. I would definitely recommend them and would myself buy with them again!

November 6, 2025
Unprompted review
Watch This Source Ltd logo

Reply from Watch This Source Ltd

Thank you so much for your kind words and for trusting us with your first watch purchase Karen! We really appreciate your patience during the delivery hiccup with RM, and we’re glad we could provide the support and reassurance you needed. Delighted to hear you were happy with the service. We’ll look forward to helping you again in the future! ⌚️

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Rated 5 out of 5 stars

Brilliant

Amazing experience with Nathan and James! Bought a gift for my mums 60th and she was absolutely in love with it.

The watch was exactly as described and they even sized it to fit her wrist.

Will definitely be back again 🌟

Thank you

October 21, 2025
Unprompted review
Watch This Source Ltd logo

Reply from Watch This Source Ltd

Appreciate the lovely review! So glad she loved the watch and that we could help make her 60th extra special. Thanks again for choosing us! ⌚️

Rated 5 out of 5 stars

EXCELLENT SERVICE AND VERY KNOWLEDGABLE

Excellent service all the way through from Nathan and James.
Answered all questions and really know what they’re talking about.
100% would recommend.

November 4, 2025
Unprompted review
Watch This Source Ltd logo

Reply from Watch This Source Ltd

Appreciate the great feedback! Always happy to share our knowledge and make the process as smooth as possible. Thanks again for choosing us Max ⌚️

Rated 4 out of 5 stars

This was the first time using 'Watch…

This was the first time using 'Watch this Source' therefore a little apprehensive but I had nothing to fear. Nathan returned my call very quickly & provided me with excellent information on the watch I was interested in. My experience when viewing the watch was professional & knowledgeable. Before leaving with my purchase it would have been nice if they had offered to set up the watch to show the correct date, time etc. as my purchase was for a birthday gift. I would definitely recommend this company & would use them again without hesitation.

October 18, 2025
Unprompted review
Watch This Source Ltd logo

Reply from Watch This Source Ltd

Thank you for your kind words Lindsey! Really glad everything went well and you was happy with the watch.

We do apologise regarding the time/date setting! This is usually standard protocol for us but with the watch being a gift for some time away and it being automatic, it would have lost its time in that period or no movement.

Any issues or questions at all, just drop us a message and were happy to talk you through anything you need help with or feel free to pop down to our office. :)

Thanks again and i hope you guys had a good celebration!

James and Nathan

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