Saw a watch online at a good price so contacted Watchtrader &Co spoke to Ben who was very helpful. Managed to get the watch at an even better price so I went ahead with the purchase. Great custom... See more
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Watchtrader & Co is an established buyer and seller of luxury pre-owned timepieces with a boutique shop based in Newcastle upon Tyne. Our branch in London means you can buy, sell or upgrade your watch in a location that is convenient for you. With years of experience in the trade, we stock an impressive range of the hottest timepieces from leading luxury brands such as Audemars Piguet, Rolex, Patek Philippe, Richard Mille, Cartier, Tudor, and more. The long-standing relationship that has been created between ourselves and a network of established suppliers enables us to source high-end watches and other luxury pieces at unbeatable prices. We are committed to guiding our clients through all of their watch requirements in the most financially efficient way. Please contact us to discuss any requirements you may have.
58 Acorn Road, Ne22dj, Newcastle Upon Tyne, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 24 hours
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Brilliant service from watchtrader and co. Went through the information on WhatsApp. They helped me straight away. Jon dealt with everything and gave a ballpark estimate, then Guv ant the London branch was approachable and someone you can talk to so well. That is literally why I ended up with my watch.
Keep up the good work on YouTube and the store. Will be back again.
Thank you

Reply from Watchtrader & Co
Friendly knowledgeable people with a great selection of watches.

Reply from Watchtrader & Co
We used Watch Trader consignment service which proved to be straight forward and trouble free, very clear transactions and prompt payment, they exceeded our expectations and would definitely be using this company again.
Thanks again to Jon and the team in the background that make this a super slick experience.

Reply from Watchtrader & Co
Great to deal with always. Especially Jon 😜
Cheers lads

Reply from Watchtrader & Co
Just picked up my Daytona from Josh. Excellent service, friendly, polite and a pleasure to deal with. Thank you for all your help. Enjoy the chocs!

Reply from Watchtrader & Co
Guv was fantastic! Helped me pick my first high end watch to meet my requirements.
Brilliant watch and even better service!

Reply from Watchtrader & Co
Bought my Breitling Bentley Limited Edition online with WatchTrader and literally the mext day it arrived. The watch is everything I could had hoped for. It’s absolutely stunning and perfect condition. Thank you guys for my dream watch.
Rob Leggat

Reply from Watchtrader & Co
Very professional, great communication, good pricing and a very easy and efficient process.

Reply from Watchtrader & Co
Purchased a Cartier Ballon Bleu 33mm watch from Watchtrader. The overall experience was fantastic. Beautiful watch, as described and they went out of their way to ensure that my watch bracelet was resized. Will definitely recommend Watchtrader and if I want another watch in the future I won’t hesitate to buy from them again. Thank you!

Reply from Watchtrader & Co
Smooth delivery from UK to U.S.. Watch was in great condition as advertised on website.

Reply from Watchtrader & Co
Good straight forward service in selling my watch would highly recommend

Reply from Watchtrader & Co
Let’s say the whole story :
I bought September 2024 a Rolex watch (which it supposed to never stop working ) and WatchTrader promoted the watch on their page as Excellent condition.
I understand that I have bought quite an old watch, but I spent a lot of money for a Rolex watch which supposedly never stop working and it was promoted by you as excellent condition. I spoke with Josh on what’s up and he ensured me that the watch is working perfectly and excellent condition. I was excited I bought a watch and Josh asked me to leave review at the time of purchase I was happy did I expected it will break after 6 months no , so now when I have experienced your service and attitude I have a better view of the company.
I bought the watch and 6 months later ( only 6 months )of wearing this forever watch in an excellent condition *by watch trader the watch stopped working . ( completely stopped working , I was devastated and sad ) I was in shock and extremely disappointed from my purchase and from the service.
I contacted watchTrader for the service as it has 12 months of warranty they have been very rude and unfriendly to me via messages. ( it’s not my fault your item is so bad and after 6 months stopped working ) everyone would agree with me that watch is not in a excellent condition if it stopped working after 6 months. I do not recommend this company.
Instead of apologizing to me that I have experienced this with the item I bought so quickly, that they have sold me a shit item , they were rude to me when I tried to get the service which is covered in the warranty .
Of course I want to sell this watch as after another 6 months when the watch you sold me beaks down again I have to pay 700£ for service .
You obviously don’t want to buy the watch as you are actually admitting you have sold a shit item you don’t even believe you can sell it again ! ( what a joke)
Plenty of other watch traders, make your research and don’t trust them . ( also very weird that they are constantly switching their contact numbers, in order to get in touch with them )
I am very unhappy , disappointed, with this company , I feel like they sold me an item that should be used for lifetime , but required service after 6 months only, purely don’t promote it as excellent , say it’s satisfactory condition. Just shocking and not right and your defensive answer below is just proving it all !!
I won’t trust and buy from them again !
We live in a free country where I have the right to express my experience, how I felt and what I like or dislike.
You are keep editing your respond below which is very strange. Just appreciate the feedback and move on. I am unhappy and that’s it! So immature behaviour to change four times your reply below.
This platform is for real customers of WatchTraders to express their opinion and help other buyers.
Thank you so much for your long reply below , very detailed!
Have a lovely weekend Victoria !
I will sell the watch easily don’t worry , I hope you can learn to describe items better next time.
Faulty watch after 6 months was obviously described very poorly from your team as excellent .

Reply from Watchtrader & Co
Had the opportunity to purchase one of my ‘grail’ watches from Watchtrader and the experience from start to finish was absolutely first class. Guv ensured that everything went smoothly and was extremely helpful and answered all my questions, a true gentleman. I will definitely purchase from this establishment in the near future, fantastic experience.

Reply from Watchtrader & Co
Very professional and speedy company to deal with I would recommend this company to anyone looking to buy or sell a luxury time piece Thankyou

Reply from Watchtrader & Co
I buy a few watches from different dealers and these lads and lasses are by far the best and easiest I have dealt with. No bother no drama and quality watches.

Reply from Watchtrader & Co
Wonderful people honest genuine always kick to their word love doing business with them couldn’t recommend them enough. Keep doing a great job lads all the best.

Reply from Watchtrader & Co
I recently sold a watch to Watchtrader & Co. The whole experience was an excellent one right from the start. The whole team and especially Jon was very helpful. I received a very clear and friendly communication from start to end. Jon actually extended a big favour and especially came on a weekend as I was travelling from far.
I’ve been kept informed at every step and payments were processed swiftly.
I would highly recommend Watchtrader to everyone.
SM

Reply from Watchtrader & Co
Absolutely seamless very professional company, all paper work received within minutes of concluding the deal. watch received within 24hrs pre 1pm delivery - absolutely perfect and I am over the moon with the Rolex Pepsi purchased which is exactly as described and in mint condition as are box, papers, was etc etc

Reply from Watchtrader & Co
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