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WaterHog Reviews 

256
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 217 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the mats, noting that they look premium, stay securely in place, and effectively trap dirt. Consumers also appreciate the fast shipping, helpful support team, and easy online ordering process. People often mention that these products fit doorways perfectly and add a wonderful touch to their hallways. Some reviewers were not happy with courier services, mentioning unexpected delivery delays, lost packages, and poor communication. A few people also felt that the actual product color slightly differed from what was displayed on the website.

What people talk about most

Product

Consumers find product quality to be exceptional, expressing delight with the sturdy materials and attractive... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the mats are sturdy,... See more

Delivery service

Clients share positive opinions on the delivery service, often highlighting prompt and efficient shipping... See more

Order

Users describe positive interactions with order, highlighting a frictionless and easy process from start to... See more

Service

Reviewers mention positive feedback about service, highlighting quick delivery and efficient communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Previously had the bristly heavy type of mats with rubber backing which had perished making a right mess these appear to be far better quality and a lot easier to clean. Very happy with our purchase &... See more

Company replied

Rated 5 out of 5 stars

My sister recommended this company as we’d just done a large extension & put in bifold doors. I ordered 3 mats in total - 2 extra large ones for inside & outside the kitchen and a smaller one for... See more

Company replied

Rated 5 out of 5 stars

Great quality I brought a runner for patio door & doormat .. they stay put as nonslip .. seem hardy but only had them over a week & had no wet weather so will see.. had bad experience with delivery bu... See more

Company replied

Rated 5 out of 5 stars

After writing a previous 1 star review, I thought I needed to come back and share an update. The company had contacted me via email, but the reply had gone into Junk email (not their fault) They'd als... See more

Company replied


Company details

  1. Home Goods Store
  2. Flooring Store
  3. Garden Furniture Shop
  4. General Store
  5. Home Improvement Store

Written by the company

WaterHog® – Durable Doormats for Real Life We’re not here to sell you a doormat. We’re here to ruin your expectations of what a doormat should be.

Our promise to you...

Written by the company

Doormats Built to Be Disrespected
At WaterHog®, we design doormats for real life — the kind with muddy boots, wet dogs, and stormy days. Our mats are made from recycled materials, built to trap dirt and moisture, and easy to wash clean. No gimmicks, no fluff — just serious performance and durability that looks good doing the job.

Free Delivery on Orders Over €75

How many entrances does your home have?

Front door, back door, boot room — you might need more than one. Good news: when your order hits €75, delivery’s on us. So go ahead, kit out every entryway with the mat it deserves.

Contact info

Washable Mats. Real Life Ready.

Tough on dirt. Easy to wash. Built for real homes.

4.6

Excellent

TrustScore 4.5 out of 5

256 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(256)

210 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product

March 31, 2026
WaterHog logo

Reply from WaterHog

Thank you for taking the time to leave us a review - we're happy to hear that you like your new mat!

Kind regards,
The WaterHog team

Rated 5 out of 5 stars

Good Quality Product

We have only had it down a few days but so far not moved and wiped feet -we have a very busy front door with children; dogs and farm so time will tell but as said so far so good

March 30, 2026
WaterHog logo

Reply from WaterHog

Thank you for your review — we’re so pleased to hear you’re happy with the quality!

It sounds like it’s already being put to good use, and we’re glad it’s staying in place and doing the job. Our mats are made to handle whatever life throws at them #DoYourWorst!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

On time delivery

On time delivery

March 31, 2026
WaterHog logo

Reply from WaterHog

Thanks for your feedback — we’re really glad to hear your order arrived on time!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Fabulous mat

Fabulous mat. I’m delighted

March 30, 2026
WaterHog logo

Reply from WaterHog

Thank you so much for your lovely review — we’re happy to hear that you love your new mat as much as we do!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Nice quality large outdoor doormat

Nice quality large outdoor doormat, very classy

March 30, 2026
WaterHog logo

Reply from WaterHog

Thank you for your kind words — we’re so pleased to hear you’re happy with the quality and style of your mat!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Wow, what a mat!

I found WaterHog purely by accident.
I went looking for a large door mat, that didn’t have loads of rubbish reviews.
WaterHog not only had good reviews, but also did the exact size I required.
I was very “nervous” about buying a doormat that cost over £100, and also from a company I’d never heard of, but the Trustpilot reviews helped me take the chance, and I’m so glad I did!
I absolutely LOVE it. It looks superb, fits my doorway perfectly, and although I ordered the wrong pattern, when it arrived, it looked great. I won’t be sending it back to change for the one I originally wanted.
It’s early days for our mat, but I’m optimistic that it is an investment well made.
The camel colour is lovely, and quite dark looking in my porch, but I know it’s the light that changes it.
I am so pleased the profile of the mat is so low, our front door glides beautifully over it.
It looks well made, feels well made, and is exactly as described.
So glad I found you WaterHog!

March 31, 2026
Unprompted review
WaterHog logo

Reply from WaterHog

Thank you so much for taking the time to share this — it genuinely means a lot to us.

We’re so pleased you took a chance on us and that the mat has lived up to your expectations!

We completely understand the hesitation when making a purchase like this, so it’s wonderful to hear that it’s been a worthwhile investment.

Thanks again for your kind words and for choosing WaterHog — we really appreciate your support.

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Website was easy to navigate and the…

Website was easy to navigate and the doormat arrived quickly and was well packaged.

March 9, 2026
WaterHog logo

Reply from WaterHog

Thank you so much, we're so happy to hear! It’s great to know you had a smooth experience from start to finish.

Rated 5 out of 5 stars

Attractive product, fast deliver

Attractive product in a choice of sizes. Easy to order process and fast delivery.

March 3, 2026
WaterHog logo

Reply from WaterHog

Thank you so much, we're so happy to hear! Great to know the ordering process was easy for you.

Rated 5 out of 5 stars

Great service

Great service, delivered within 24 hours of ordering. Doormat exactly as I expected, so far delighted with my purchase.

March 9, 2026
WaterHog logo

Reply from WaterHog

Thank you for your review. We're delighted to hear you're happy with the service and the quality!

Rated 2 out of 5 stars

More difficult than it needed to be.

The website ordering platform is difficult and frustrating to navigate, not intuitive and not as simple when compared to others. The products arrived in a rather scruffy cardboard box that wasn't completely sealed. The mats were not themselves in any wrapping to protect them from the weather should the cardboard box get wet.

March 6, 2026
WaterHog logo

Reply from WaterHog

Thank you for the feedback. We are sorry that our platform didn't provide the simple experience we aim for, and we will be sharing your notes with our web team.

To help protect the planet, we’ve made a conscious choice to avoid single-use plastic wrapping. Since our mats are 'Designed to be disrespected', they can easily handle a bit of dampness during transit without any loss in quality. We hope they serve you well for years to come.

Rated 5 out of 5 stars

These mats are great

These mats are great. Stylish. Slim so the door opens easily over them. Non slip. Comfortable under bare feet (and paws). My only request is a slightly smaller one to fit a smaller door space… then I’d buy another 3!

March 4, 2026
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Reply from WaterHog

Thank you so much, We have new sizes comming out soon but not smaller.
OInce we do we will notify our customer by emai, SMS & Socials :)

Rated 5 out of 5 stars

Great experience

Very easy to order, rug arrived the next day! Kept informed about delivery date/ time etc.
Looks great in my hallway

March 6, 2026
WaterHog logo

Reply from WaterHog

Thank you so much, we're so happy to hear!

Rated 5 out of 5 stars

Best mat on the market

Best mat on the market. Looks really good. Very sturdy. Most other mats look like towels or small a small rug. This mat look like a door mat. Lovely colour (beige) that blends well with the floor. Traps dirt well and can be washed. Love it. Just wish they did one 80cm width as well.

March 3, 2026
WaterHog logo

Reply from WaterHog

Wow What a compliment! When we have more sizes which hopefully we will soon, We will announce through Socials, email & SMS!

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