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WaterHog Reviews 

252
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 217 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their durability, premium feel, and non-slip properties. Many also appreciate how the mats effectively protect floors and reduce dirt, while looking stylish and blending well with home decor. Reviewers frequently highlight the quick and efficient delivery service, along with an easy ordering process and clear communication. However, some customers experienced issues with delivery, including lost orders, rescheduled deliveries, or prolonged waiting times. A few other people also felt that the received product's color differed from what was ordered or appeared darker than expected.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality, durability, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick delivery times and... See more

Order

Customers consistently note positive experiences with order, praising the frictionless process from ordering... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick and efficient delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Previously had the bristly heavy type of mats with rubber backing which had perished making a right mess these appear to be far better quality and a lot easier to clean. Very happy with our purchase &... See more

Company replied

Rated 5 out of 5 stars

My sister recommended this company as we’d just done a large extension & put in bifold doors. I ordered 3 mats in total - 2 extra large ones for inside & outside the kitchen and a smaller one for... See more

Company replied

Rated 5 out of 5 stars

Great quality I brought a runner for patio door & doormat .. they stay put as nonslip .. seem hardy but only had them over a week & had no wet weather so will see.. had bad experience with delivery bu... See more

Company replied

Rated 5 out of 5 stars

After writing a previous 1 star review, I thought I needed to come back and share an update. The company had contacted me via email, but the reply had gone into Junk email (not their fault) They'd als... See more

Company replied


Company details

  1. Home Goods Store
  2. Flooring Store
  3. Garden Furniture Shop
  4. General Store
  5. Home Improvement Store

Written by the company

WaterHog® – Durable Doormats for Real Life We’re not here to sell you a doormat. We’re here to ruin your expectations of what a doormat should be.

Our promise to you...

Written by the company

Doormats Built to Be Disrespected
At WaterHog®, we design doormats for real life — the kind with muddy boots, wet dogs, and stormy days. Our mats are made from recycled materials, built to trap dirt and moisture, and easy to wash clean. No gimmicks, no fluff — just serious performance and durability that looks good doing the job.

Free Delivery on Orders Over €75

How many entrances does your home have?

Front door, back door, boot room — you might need more than one. Good news: when your order hits €75, delivery’s on us. So go ahead, kit out every entryway with the mat it deserves.

Contact info

Washable Mats. Real Life Ready.

Tough on dirt. Easy to wash. Built for real homes.

4.6

Excellent

TrustScore 4.5 out of 5

252 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(252)

208 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery and superb mats we have 3…

Fast delivery and superb mats we have 3 now I’ll only be buying waterhog mats from now on

April 13, 2026
WaterHog logo

Reply from WaterHog

We're so happy to hear this — thank you for sharing!

It means a lot that you’ve chosen to come back for more — we really appreciate your continued support.

Kind regards,
The WaterHog Team

Rated 1 out of 5 stars

re-scheduled delivery

As the order was pending, you were very good at keeping me updated with the progress. Last week I got a message from You via UPS that my order was on its way and would arrive on Friday 17th April. On the day of the delivery, Half an hour before the deadline, I get another message from you via UPS about a re-scheduled delivery, not later that day, not the next day, but 4 days later ! and weirdly enough, no more contact or update from you ! Please explain.
Regards, Frederic Evard

April 16, 2026
WaterHog logo

Reply from WaterHog

Thank you for getting in touch. We are sorry to hear that your order has been delayed. We have checked with UPS and your order is expected to be delivered tomorrow. We've sent you an email with further details and we will monitor your order closely. We sincerely apologize for the delay and we hope we can make this right! Thank you.

Kind regards
The WaterHog Team

Rated 5 out of 5 stars

It’s just brilliant

It’s just brilliant. Exact size for my hall, great quality and is as described. Love it and will definitely get more waterhog mats ❤️

April 13, 2026
WaterHog logo

Reply from WaterHog

Thank you so much for your lovely review — we’re delighted to hear you love your mat!

We’ll look forward to welcoming you back for more WaterHog mats.

We really appreciate your support!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Fast delivery. Perfect high quality mad as described. Well pleased!

April 14, 2026
WaterHog logo

Reply from WaterHog

We’re so happy to hear this — your feedback means a lot to us!

Kind regards,
The Waterhog Team

Rated 5 out of 5 stars

Delivery was so quick

Delivery was so quick. The mats were just what I was looking for. Once in place they don't move an inch on our hard flooring!

April 13, 2026
WaterHog logo

Reply from WaterHog

We’re so pleased to hear the mats were just what you were looking for! We really appreciate your review - thanks for your support!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Absolutely beautiful mat so happy

Absolutely beautiful mat so happy I bought literally waiting for next pay day to buy the larger one. Came really quickly and nicely boxed. Looks super premium and does not move not matter how much you try! I really put off buying for ages and totally regret waiting so long

April 13, 2026
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Reply from WaterHog

Thank you so much for taking the time to write this lovely review — it means a lot to us!

We’re absolutely delighted to hear how happy you are with your mat, and it’s great to know it’s living up to expectations in both quality and performance. It sounds like it’s already being well tested!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Love the mats

Love the mats, super fast delivery

April 13, 2026
WaterHog logo

Reply from WaterHog

It’s great to hear you’re happy with your purchase — we really appreciate your review.

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Really pleased

Really pleased, it fits perfectly

March 30, 2026
WaterHog logo

Reply from WaterHog

It's great to hear that you are pleased with your new mat! We hope you love it as much as we do!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Great service all round

Great service all round, enquiry responded to in a timely manner and the actual product is exactly what I needed.

April 8, 2026
WaterHog logo

Reply from WaterHog

Thank you for your kind words - we're super happy to hear that you've had a great experience with us and our product!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Great product!

Great product!! Would love to be able to get a made to measure mat!!

April 8, 2026
WaterHog logo

Reply from WaterHog

Thank you for taking the time to leave us a review — we’re delighted to hear you’re happy with your mat!

We don’t currently offer made-to-measure mats, but it’s definitely something we may look to introduce as we continue to expand our range. I’d recommend signing up to our newsletter to stay up to date with new products, sizes, and any future developments.

Kind regards,
The WaterHog Team

Rated 1 out of 5 stars
WaterHog logo

Reply from WaterHog

Thank you for getting in touch - I'm sorry to hear that your order hasn't arrived yet.

I will contact the courier for more information and keep you updated via email.

Thanks for your patience, and we’ll do our best to get this resolved as soon as possible!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Such good customer service and speedy…

Such good customer service and speedy delivery very happy with door mat great quality and design

April 9, 2026
WaterHog logo

Reply from WaterHog

Thank you so much for your lovely review! We’re a small team and really appreciate your kind words!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Great product very quick delivery…

Great product very quick delivery excellent 👍

April 9, 2026
WaterHog logo

Reply from WaterHog

Thank you for your review — we’re so pleased to hear you’re happy with the mat and the quick delivery!

We really appreciate your support!

Kind regards,
The WaterHog Team

Rated 4 out of 5 stars

updated feedback.

Initial review was due to requests for feedback when goods had not been delivered. Subsequently identified as courier issue and goods are very high quality.

April 8, 2026
WaterHog logo

Reply from WaterHog

Thank you for your order and we sincerely apologize for the delivery delay. We’ve contacted you via email and will keep you informed with any further updates. Thank you!

Kind regards,
The WaterHog team

Rated 5 out of 5 stars

Great product

Great product

March 31, 2026
WaterHog logo

Reply from WaterHog

Thank you for taking the time to leave us a review - we're happy to hear that you like your new mat!

Kind regards,
The WaterHog team

Rated 5 out of 5 stars

Good Quality Product

We have only had it down a few days but so far not moved and wiped feet -we have a very busy front door with children; dogs and farm so time will tell but as said so far so good

March 30, 2026
WaterHog logo

Reply from WaterHog

Thank you for your review — we’re so pleased to hear you’re happy with the quality!

It sounds like it’s already being put to good use, and we’re glad it’s staying in place and doing the job. Our mats are made to handle whatever life throws at them #DoYourWorst!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

On time delivery

On time delivery

March 31, 2026
WaterHog logo

Reply from WaterHog

Thanks for your feedback — we’re really glad to hear your order arrived on time!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Fabulous mat

Fabulous mat. I’m delighted

March 30, 2026
WaterHog logo

Reply from WaterHog

Thank you so much for your lovely review — we’re happy to hear that you love your new mat as much as we do!

Kind regards,
The WaterHog Team

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