Wattle&Wombat Reviews 

171
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beautiful design, exceptional quality, and comfortable feel, making them a pleasure to use in the kitchen. Many also appreciate the items for being safe, durable, and easy to clean, often highlighting their aesthetic appeal and functionality. The customer service and staff are frequently described as outstanding, brilliant, and friendly, providing exemplary support. However, some customers also noted occasional initial issues with product quality, such as items arriving with minor dents, chips, or rough finishes. These concerns were consistently and promptly resolved by the company's responsive and helpful team, who often sent replacements without hassle.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as beautiful, sturdy, and... See more

Quality

People report positive experiences with quality, consistently praising the outstanding craftsmanship and... See more

Customer service

Consumers find customer service to be outstanding, with many reviewers highlighting the kindness, efficiency,... See more

Staff

Customers had positive experiences with staff, frequently praising the team's helpfulness and exceptional... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of online ordering and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This Australian business should be very proud! I had emailed them in regards to an enquiry about one of my items and they replied promptly and sorted the problem straight away for me! I purchased the... See more

Rated 5 out of 5 stars

As an autoimmune recovery coach, I’m very aware of the impact that toxins contribute to our ailing health, so purchasing this stunning aesthetic set of timber cooking utensils was a no brainer. They a... See more

Rated 5 out of 5 stars

We love our Wattle & Wombat set. The utensils are beautifully made and work so well. They also look beautiful in our kitchen. We have referred many friends and family and recommended they buy the set... See more

Rated 5 out of 5 stars

All my products arrived and they are gorgeous. Had slight problem with one product and it was replaced immediately. The service was excellent. I'd highly recommend this Australian company. Thanks... See more


Company details

Written by the company

Wattle & Wombat is an Australian kitchenware brand supplying Aussies with carefully selected, non-toxic kitchen essentials designed to last. We focus on natural materials like solid timber and simple, functional tools that make it easier to move away from plastic and questionable coatings in the kitchen. From utensils and boards to everyday accessories and care items, our goal is to offer a cleaner, more considered kitchen setup with quality you can feel good about. We’re a husband-and-wife small family business, and our mission is to help bring Aussie kitchens into 2026 with healthier, more mindful everyday tools.


Contact info

4.8

Excellent

TrustScore 5 out of 5

171 reviews

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No recent history of asking for reviews

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4.8

All reviews

(171)

170 reviews in the last 12 months

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Rated 5 out of 5 stars

Dealing with real people who are making a difference!

Response time re order queries from the team was exceptional. A minor hiccup with my order was sorted promptly and without any hassle. Love the products in my kitchen. I’m so happy to ditch the plastics and support an Australian, family business.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great Products and Great Service

Great products: functional, attractive and non-toxic! Great service too: when a delivery went astray (not the fault of W&W) they immediately helped me out with a replacement.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Throw out the plastic

It was so satisfying to throw my plastic utensils in the bin and know that it was the last time I’d add utensils to landfill. These wooden ones are so beautiful and functional.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Stylish utensils

Beautifully made kitchen utensils that look very stylish in the teak container. Really adds a touch of class to the kitchen. Wattle and Wombat put their customers first and have been
courteous and helpful.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Love the new teak utensils which…

Love the new teak utensils which replaced my entire old black plastic set. They’re awesome. Nice to hold and easy to clean. My experience extended to the teak chopping board splitting across the handle within a week or so but the team at Wattle & Wombat were so quick to approve and send me a new one….thankyou for making the purchase memorable. For the right reasons.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

The company was easy to deal with

The company was easy to deal with. Kept me informed of how my order was travelling and time of arrival. Promptly replied to a question I had about one of my deliveries.Quality and looks of the products are amazing.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

I treated myself

I treated myself to the teak utensil set last Christmas. These are perfect for my kitchen as i love the look of wood. My BF saw the set & then ordered some herself. Then her sister inlaw spotted her set over the Christmas holidays. Like us you'll be impressed with them.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Buy once, buy well- Wattle and Wombat make great wooden products.

We are slowly making the switch in our house to low tox products. I found Wattle and Wombat, an Australian owned and operated company.
I purchased the Teak wood 9 set of kitchen utensils.
These utensils are lovely to hold, terrific to use and give a satisfying " woody clunk" sound when using them.
These utensils are all teak wood, so no more nasty plastic or silicone in our food.
One spatula arrived slightly damaged, from the postage- I contacted Wattle and Wombat- sent photos- and the owner- Olly- emailed me straight away. I had a replacement utensil coming, free.
We now have our house motto- "Buy once, buy well". Just like my grandparents did.
Wattle and Wombat are a terrific company, and I have told all my friends and family to have a look too.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Wattle and wombat have changed my life

Wattle and wombat have changed my life! Their stunning utensil set looks bespoke in my kitchen making my old kitchen look dusty and in need of a serious upgrade! I am so utterly delighted by the quality and craftsmanship I also bought a set for my mother who I’m sure will be ecstatic with her gift. I’ll update you all once she’s received them! Can not be more happier! Fast delivery also!

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

This is such a beautiful product

This is such a beautiful product, was so happy when I unwrapped my delivery. I ordered the utensils set for my birthday and it really did not disappoint. Not to sound outrageously fake, because this is a legit review, but this is the type of set that my kids will remember when they are older. It gives those nostalgic Nanna's kitchen vibes. The set is such great value for money and I received a free mineral oil as well! Customer service is very responsive, I had minor damage to one of my spoons. I received a response hours later and received a replacement spoon days later. So pleased with my set :) Highly recommend. Cute gift idea too!! Thank you Wattle & Wombat :)

February 24, 2026
Unprompted review
Rated 4 out of 5 stars

Wood is good

The wood utensils are very good, and my daughter and I use them all the time. We weren't sure how they would go at first, so we put all our other plastic/silicon to the side where we could still get them if we felt we needed them, but the only thing we have grabbed since starting using the wood ones 2 months ago is the egg flipper. We can't seem to manage flipping pancakes with the wood utensil as they aren't as thin as the silicon ones. However, that is our only complaint as we really like the wood utensils, and they have not scratched or marked any of our pans so that's a plus.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service and excellent utensil products

Having placed and received an order, I got an email asking about the experience and the product and i gave some honest feedback thinking it would go no further, by they should know. Not only did they reply, but after a couple of exchanges and sending a pic as requested, they proactively replaced the item in question. Outstanding customer service and excellent utensil products

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely beautiful wooden tools which are a delight

Our wooden tools have arrived and they look and feel wonderful. We have use some already and we have no complaints.
We are trying to get rid of our plastic ended tools which when we looked at them had small pieces of plastic missing - a worry yes, hence the move to wooden tools

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Human-Touch Customer Service

I recently purchased the Wattle & Wombat kitchen utensils set as I’m phasing out the use of plastic in my kitchen. Upon unpacking I noticed that one groove of the pasta spoon had sadly broken off during shipment.

Since reaching out to Wattle & Wombat I have encountered super courteous, speedy and hazzle-free Customer Service interactions with Olly who immediately offered to send a replacement pasta spoon. She kept me informed about its dispatch and its Australia Post tracking number.

A great company name, great products and a great human being behind this Australian family business - all important aspects in a world where the human touch gets often lost in an automated and digitised world.

I will be cooking up a storm with my wooden Wattle & Wombat kitchen utensils- I’m loving their look and feel!

February 20, 2026
Unprompted review

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