Wealthify Reviews 2,935

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, often highlighting the ease of reaching a human for support. The customer service is frequently described as exceptional, with many people appreciating the quick response times and efficient resolution of queries. Consumers also find the user experience to be excellent, noting the clear, intuitive website and app, and the straightforward process for managing investments. However, some customers were not happy with the planning and execution of trades, mentioning delays and a lack of clarity. A few other people also felt that communication was poor regarding certain processes, leading to frustration and extended waiting periods for transfers or account closures.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting the app's ease of use and intuitive design.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its efficiency and helpfulness.... See more

Service

People report positive experiences with service. Customers consistently praise the company for managing... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, friendliness, and... See more

Response time

Reviewers highlight positive aspects of response time. Many customers praise the quick and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

Guess what? The online chat just works. And you chat with a human! I know! No tedious going round in circles with some half-baked AI chatbot (like Vanguard), only to give up frustrated. Questions... See more

Company replied

Rated 5 out of 5 stars

Such a brilliant service where you can leave investments with professionals who look after your money as if it were their own, making changes when necessary and keeping you informed every step of the... See more

Company replied

Rated 4 out of 5 stars

Nicest/easiest experience I've had with robo-type investing. Website layout and usability are top notch and a welcome contrast to the chaotic mess of one or two other similar platforms. Only minor gri... See more

Company replied

Rated 5 out of 5 stars

I first raised a query with the automated service, which quickly realised I needed a bit more support. I was contacted promptly by Sean, who asked a few questions and recognised my needs. Sean t... See more

Company replied


Company details

  1. Investment Service
  2. Non-Bank Financial Service
  3. Pension Fund

About Wealthify

Written by the company


Wealthify is your easy-to-use, online investing and saving service.

Thanks to our range of award-winning products and easy-to-use app, it’s about the confidence that comes with being prepared for the worst — and satisfaction of building for the future.

With more than 100,000 busy people trusting our experts to manage their investments for the long term, it's about getting more from your finances by doing less.

And it's why the smart money's with Wealthify.

With investing, your capital is at risk.

OPENING HOURS
Weekdays: 8am - 5:30pm
Weekend and bank holidays: Closed

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Easy to use investment platform

Easy to use investment platform, Does what it says, great for beginners. Easy to adjust the amount investing and the level of risk you wish to set. Happy with return so far (3 years in).

November 13, 2025
Wealthify logo

Reply from Wealthify

Hi Nick,

Thanks for taking the time to leave us this lovely review! We really appreciate your feedback and we're glad to hear you're enjoying your time with us!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

User friendly ap and website

Helpful and efficient staff

November 13, 2025
Wealthify logo

Reply from Wealthify

Hi Michael,

What a lovely review! Thank you for taking the time to share your feedback with us, we really appreciate it!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Perfect for me

I had a chance to invest some money in an ISA but know nothing of how to. I did some research and Wealthify seemed to be the answer; an easy to use app with many user-friendly options, easy to invest, cheap to run and adjusted automatically - and I can track my money easily. It was the perfect answer.

November 13, 2025
Wealthify logo

Reply from Wealthify

Hi Alan,

Thanks for taking the time to leave us this lovely review! We really appreciate your feedback and we're glad to hear you're enjoying your time with us!

Many thanks,
Team Wealthify

Rated 4 out of 5 stars

Returns on investments are good

Returns on investments are good, but I have better invest.ents with other companies.

November 13, 2025
Wealthify logo

Reply from Wealthify

Hi Peter,

Thanks for taking the time to leave this review, we really appreciate your kind words and feedback!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Doing a great job with my investments…

Doing a great job with my investments always kept informed of any changes to plan

November 13, 2025
Wealthify logo

Reply from Wealthify

Hi Gary,

Thanks for taking the time to leave us this lovely review! We really appreciate your feedback and we're glad to hear you're enjoying your time with us!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Easy to deal with and helpful

I think Wealthify are easy to deal with, great at keeping you upto date with changes in the market and always advise when making changes to my investments.

November 13, 2025
Wealthify logo

Reply from Wealthify

Hi Andy,

Thanks for taking the time to leave us this lovely review! We really appreciate your feedback and we're glad to hear you're enjoying your time with us!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Great returns on investments on saving…

Great returns on investments on saving rates

November 13, 2025
Wealthify logo

Reply from Wealthify

Hi Peter,

Thanks for taking the time to leave this lovely review, we really appreciate your kind words and feedback!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Customer service on live chat is…

Customer service on live chat is excellent.

November 13, 2025
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Gary,

Thanks for taking the time to leave this lovely review, we really appreciate your kind words and feedback!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

It’s really hard to save but when you…

It’s really hard to save but when you start it gives you great joy as you don’t realize you have that savings which can be used for a house deposit, a holiday or any unexpected crisis

November 5, 2025
Wealthify logo

Reply from Wealthify

Hi Jennifer,

Thanks for taking the time to leave us this lovely review! We really appreciate your feedback and we're glad to hear you're enjoying your time with us!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

I can't fault Wealthify

I can't fault Wealthify. Top quality platform and interface on the app. Informative and simple updates about market movements each week as well.

November 5, 2025
Wealthify logo

Reply from Wealthify

Hi Jake,

Thanks for taking the time to leave us this lovely review! We really appreciate your feedback and we're glad to hear you're enjoying your time with us!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Great service with prompt response

Great service with prompt response , any custumer enquiry dealt with in minutes keep it up !

November 11, 2025
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Umran,

Thanks for taking the time to leave this lovely review, we really appreciate your kind words and feedback!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Excellent Customer Service

Customer service is excellent. Easy to change details with no fuss on the online chat.

November 10, 2025
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Shelley,

What a lovely review! Thank you for taking the time to share your feedback with us, we really appreciate it!

Many thanks,
Team Wealthify

Rated 4 out of 5 stars

so far so good I've opened 2 accounts…

so far so good I've opened 2 accounts for my children.

November 4, 2025
Wealthify logo

Reply from Wealthify

Hi Nicole,

Thanks for taking the time to leave this review, we really appreciate your kind words and feedback!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Good and helpful Company

Good and helpful Company. Regularly updating plans to keep pace with the market and producing good results in my case

October 30, 2025
Wealthify logo

Reply from Wealthify

Hi Behram,

Thanks for taking the time to leave us this lovely review! We really appreciate your feedback and we're glad to hear you're enjoying your time with us!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

My favourite mistake

I opened a bank account with Nationwide for my teenage daughter however it unwittingly exposed her JISA balance to her which forced me to move the JISA.
I done a bit of research and decided to move the JISA to Wealthify.
They have been outstanding.
I know growth goes up and down but they have done incredible so far.
I have been that impressed that I have moved my own major investments over as well.
Their app is so well laid out and the customer service is great.

October 30, 2025
Wealthify logo

Reply from Wealthify

Hi Andrew,

Thanks for taking the time to leave us this lovely review! We really appreciate your feedback and we're glad to hear you're enjoying your time with us!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Excellent assistance from Penelope

Penelope was exceptionally helpful when dealing with an issue I had with my son’s Junior ISA account. Throughout my dealings, Penelope was knowledgeable, professional and she kept me regularly updated whilst resolving an issue for me. I cannot recommend Penelope highly enough - a great asset to the Wealthify team.

October 29, 2025
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Zoe,

Thanks for taking the time to leave this lovely review, we really appreciate your feedback and will be sure to pass your kind words on to Penelope!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Thanks Penelope in customer care for…

Thanks Penelope in customer care for helping me navigate ISA contribution, when Tink transfer failed. Job done and a lovely person, Welsh Dragon.

October 29, 2025
Unprompted review
Wealthify logo

Reply from Wealthify

Hi there,

Thanks for taking the time to leave this lovely review, we really appreciate your feedback and will be sure to pass your kind words on to Penelope!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Very good company

Very good site
Simple to follow
Excellent returns so far

September 30, 2025
Wealthify logo

Reply from Wealthify

Hi Marcello,

What a lovely review! Thank you for taking the time to share your feedback with us, we really appreciate it!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Very useful and profitable.

Very useful and profitable.

October 17, 2025
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Hephzibah,

Thanks for taking the time to leave this lovely review, we really appreciate your kind words and feedback!

Many thanks,
Team Wealthify

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