So disappointed, this site used to be brilliant but over a period of some months I’ve had to send three emails to their customer service due to non payment. Twice they wrote saying it was basically a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When I started using this app it was brilliant. Regular videos to earn from and easy to get the payouts. However, I have not had a single video for about 6 months. I contacted support and they suggest... See more
Company replied
I have used weare8 for a couple of years with no issues. I recently requested a payout and had a lot of issues entering in my verification code. After some emails where I seemed to get an automated... See more
Company replied
Real shame that the platform is in financial difficulties, I hope they can turn the corner. I haven’t been paid since September 2025. In their defence, they did respond to my query and were complete... See more
1.8
Poor
424 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 8% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Requested money on the 22 August still…
Requested money on the 22 August still not been paid and it’s nearly October lying about a backlog yeah course
September 28, 2025
Unprompted review
Reply from WeAre8
Hi there,
We’re really sorry for how long this is taking 💛 We completely understand your frustration. To be clear, we’re not lying — there is a genuine backlog in our payout processes, which is why payments are taking much longer than usual.
Your money is safe and will be processed, and we’re working hard to clear the delays. If you’d like us to check on your specific payout, please contact us at support@weare8.com.
Warmest,
Community Support Team
Still not paid out money earned!
Still not paid out money earned!! They say it’s down to PayPal! Another platform out to scam people!
September 23, 2025
Unprompted review
Reply from WeAre8
Hi Adrian,
Thanks for getting in touch. Just to be clear, we’ve never blamed this delay on PayPal. We believe in being transparent and have explained to everyone reaching out that the delays are due to a backlog in our own back-end processes.
We’re really sorry for the wait. We know this is frustrating, but please be assured your money is safe and will be processed.
If you’d like us to check on your specific payout, please email us at support@weare8.com and our team will be happy to help.
Warmest,
Community Support
Confirmation code is never sent to my…
Confirmation code is never sent to my phone.
And I have tryed to reach out to support, but they dont answer either.
September 16, 2025
Unprompted review
Reply from WeAre8
Hi John,
I’m really sorry to hear about the trouble you’ve had with receiving your confirmation code. That’s not the experience we want for you.
Could you please reach out to us via email so that we can get it resolved as quickly as possible? You can contact us at support@weare8.com.
Warm regards,
Community Support Team
Should have been zero stars
Should have been zero stars - cannot get the code - never turns up.
September 15, 2025
Unprompted review
Reply from WeAre8
Hi there,
I’m sorry you’ve been having issues receiving the verification code - we completely understand how frustrating that can be. 💛
The quickest way to get this sorted is by reaching out to our support team at support@weare8.com.
If you’ve already contacted us and haven’t seen a response, please take a moment to check your spam or junk folder, as our reply may have landed there.
Warm regards,
Community Support Team
Well documented issues with PayPal…
Well documented issues with PayPal aside. Apps pretty good. The social media side is a sea of calm in a stormy algorithm driven shit show of content.
September 15, 2025
Unprompted review
Reply from WeAre8
Hi Rebecca,
Thank you so much for sharing your thoughts! We’re thrilled to hear you’re enjoying the app and that our social media space provides a little calm in the storm 🌊
We’re also continuing to work hard behind the scenes to keep everything running as smoothly as possible.
We truly appreciate your support and hope you continue enjoying everything WeAre8 has to offer!
Warm regards,
Community Support Team
Verification code not work
Verification code not work, write to support - but I think not work to. Hear nothing. It would be better if you could create an account on a PC/Mac
September 15, 2025
Unprompted review
Reply from WeAre8
Hi there,
Sorry to hear you’ve had trouble receiving the verification code, we know how frustrating that must feel. 💛
The best way to get this fixed is by contacting our support team at support@weare8.com. If you’ve already written in and haven’t heard back, please check your spam/junk folder just in case our reply landed there.
At the moment, WeAre8 is optimised for mobile, but once your number is unblocked we’ll get you set up and ready to go. Thanks so much for your patience while we sort this out.
Warmest,
Community Support Team
When I started using this app it was…
When I started using this app it was brilliant. Regular videos to earn from and easy to get the payouts. However, I have not had a single video for about 6 months. I contacted support and they suggested i try checking at different times of the day which I did but still nothing. I tried to be patient but it seems pointless now so will be deleting my account.
September 2, 2025
Unprompted review
Reply from WeAre8
Hi there,
Thank you for taking the time to share your experience with us. I’m really sorry to hear that you haven’t been seeing any ads for such a long period, especially after having a positive start with the app. I completely understand how frustrating this must feel.
Ad availability can sometimes dip depending on the timing of campaigns running in your region. I know that’s not an ideal answer when you’re eager to engage, but please be assured we’re always working with partners to bring more meaningful opportunities into the app.
I really appreciate the patience you’ve already shown in trying different times of day, and I’m sorry that hasn’t made a difference for you. Your feedback is invaluable as it helps us see where we need to improve so the experience feels worthwhile again.
We’d love for you to give us another try in the future, and I truly hope things look different when you do. In the meantime, thank you for being part of our community and for sharing your honest thoughts with us.
Great app and videos are good
Great app and community, you also get to support charities, see community videos, plus you get paid for watching adverts and give feedback, the only issue is PayPal as it takes far too long to get paid, but other than that it’s a great app.
August 6, 2025
Unprompted review
Reply from WeAre8
Hi Michael,
Thank you for taking the time to share your experience. I’m glad to hear you enjoy the app and videos, but I’m truly sorry that the payment process has felt frustrating. I completely understand how discouraging it can be to wait longer than expected and to feel like you need to follow up.
We are doing our best to make sure payments are processed as smoothly as possible, and I know it hasn’t always felt that way from your side. While PayPal is currently the method available through the app, we are always listening to feedback and exploring ways to improve both reliability and communication around payments.
Thank you again for sharing your thoughts. It really helps us understand what matters most to our community.
Been using we are 8 for three years and…
Been using we are 8 for three years and never had an issue :) however recently it’s gone down the pan, I’ve been waiting nearly a month for a payout, my emails keep getting ignored…if this company doesn’t turn it around I won’t recommend this to anyone else
August 20, 2025
Unprompted review
Reply from WeAre8
Hi there,
Thanks for sharing your experience, and we’re really sorry for the frustration with your recent payout.
We always make sure every email gets a response, so if you haven’t seen our reply it may have landed in your spam or junk folder. Delays with PayPal payouts have unfortunately been affecting some users recently, but please rest assured your payment will be on its way.
We truly appreciate your patience and hope we can get things back to the smooth experience you’ve had with us before.
Warmest,
Community Support Team
good idea but having frequent issues
been using this for a couple of years now, good idea, used to have a wide range of brand videos with some basic bullet point questions after each, and payment in 3-4 business days.
but since around April, now takes 3-4 weeks to get the payment through, can go a week without any videos, then get 4 or so of the same one on the same day. This week the app opens but doesn't load until you try this multiple times over 10mins or so.
it looks like the underlying apis are having issues resulting in the dodgy app issues. also the payment issues could be something to do with finances of the company, also less brand adverts than before ... it looks like the company is in trouble, which is a shame as it is a good idea - really hope they get their underlying finances & technology sorted, this could be a key service/app like yougov.
as for the customer service, they're polite, get things resolved even though it does take a while (see the payment issue mostly) but overall their customer support team are doing a good job, sounds like they're getting hammered but are keeping it pro, remember people to treat others on the phone/chat/email support as you would want people to treat you in their shoes, if its getting heated then say "thankyou for your time" and close/leave the thread as a writeoff - use resolver for more formal.
since the start of this fiscal year in april the app, videos, payments all have reliability issues, really hope the company survives & gets back to where it was
August 15, 2025
Unprompted review
Reply from WeAre8
Hi there,
Thank you for taking the time to share such thoughtful feedback, we really appreciate your honesty and the fact you’ve stuck with us over the past couple of years.
You’re right that we’ve had some challenges since earlier this year, both with payment processing times and the availability of ads. We know this isn’t the experience you should have, and our team is working hard behind the scenes to improve both our technology and the flow of campaigns.
I’m glad to hear our Support team has been able to help you when you’ve needed it, I’ll make sure your kind words are passed on to them. We really value the community we’ve built and are committed to getting things back to the level you remember.
Thanks again for your patience and for being part of WeAre8.
No payment received
I have used weare8 for a couple of years with no issues. I recently requested a payout and had a lot of issues entering in my verification code. After some emails where I seemed to get an automated response it did eventually work. I requested my pay out at the middle of July and to date nothing has been paid to me. Not very good service and reading the reviews it seems I am not alone.
I will not be viewing any more videos until the money is paid to me
July 17, 2025
Unprompted review
Reply from WeAre8
Hi Sarah,
Thanks for taking the time to share your experience. I’m really sorry to hear about the trouble you’ve had with your verification code and the delay with your payout. I completely understand how frustrating this must have been, especially when things had always run smoothly before.
We’ve been dealing with a backlog that’s unfortunately affected some payments requested in July, and I know that’s far from ideal. I can assure you your payment hasn’t been forgotten.
Used to be good with Ads to watch
Used to be good with Ads to watch, now there is nothing. Payments take weeks to go through and NOT days. Once I receive my payment I will delete the app as I believe they will go bankrupt.
August 1, 2025
Unprompted review
Reply from WeAre8
Hi Ian, thank you for sharing your feedback. I’m really sorry to hear about your frustrations. We understand how important it is for ads and payments to be timely, and we're actively working to improve both. Ad volume can vary, and we're aware of the delays with payments – please know we’re doing everything we can to address this and speed things up.
We truly appreciate your patience, and we hope to regain your trust in the future. If there’s anything else we can do to help in the meantime, please don’t hesitate to reach out.
Thieves and liars, ignore emails sent weeks ago
Used to be ok however tried to take my money out and I’m not getting a text, I’ve emailed them and I’m being ignored. Why have you ignored all my emails sent weeks ago? Don’t lie and tell me to update app, Don’t respond to this review by telling me to update app or give further excuses the fact is you have scammed me and refuse to respond to emails to sort it out. Trading standard time, your company should be closed down! Absolute joke of a company. Looks like the company won’t be around long must be going under . And don’t say it’s in my spam filter you are ignoring emails from a month ago. I emailed citizens advice yesterday as I said you should be closed down. I’ve contacted trading standards you haven’t replied to emails sent 1 month ago and stop making excuses it’s not in my spam. You are still lying about being in my spam is anyone willing to help yes or no?
July 21, 2025
Unprompted review
Reply from WeAre8
Hi Carwyn,
I’ve been able to locate your account and have emailed you directly. I’m pleased to say your issue has been resolved, and I can see your withdrawal went through successfully, although I haven’t heard back from you yet.
Just to clarify, we hadn’t received any emails from you since 2024, which is why I asked if you could share a screenshot — that way we can investigate further and make sure nothing’s gone wrong on our side. You’re very welcome to get back to me if you’d still like us to look into that.
I’m really glad we’ve been able to get things sorted for you now.
So disappointing
So disappointing. I used to get the occasional paid ad to watch but now there’s absolutely none. It’s obvious by all the negative feedback that something is seriously wrong. I’m about delete to app.
July 19, 2025
Unprompted review
Reply from WeAre8
Hi there, we’re really sorry to hear you’re feeling this way. We know it’s frustrating when the experience doesn’t match what you’ve come to expect, and your feedback is completely valid. We’re always working to improve and bring more value to our community, and we’d love for you to stick around while we do. Thanks for being part of WeAre8 💛
Absolute rubbish
It used to be a great app but now no adverts to earn from anymore so no point in having it
July 19, 2025
Unprompted review
Reply from WeAre8
Hi there, thank you for your feedback — we totally get the frustration when there aren’t many ads available. The number of campaigns can vary day to day depending on what brands are live, but we’re always working to bring more to the platform. We really appreciate you being part of the community and hope you'll stick around for what’s coming next.
Weare8 is like a fresh breath of air in…
Weare8 is like a fresh breath of air in the world of neverending scrolling. We've seen it promote musicians, pay back users for posting exceptional videos or taking part in surveys and we've enjoyed the positivity there. It's not trying to get you hooked like other - ahem - meta options. It's new and it has a few teething problems, but we're sticking with it for sure.
July 17, 2025
Reply from WeAre8
Hi there, thank you so much for this beautiful review - it honestly means the world to us. We’re so glad you’re enjoying the WeAre8 experience and the positive vibes we’re trying to spread. Supporting artists, rewarding Creators and Citizen, and offering something healthier than the usual scroll… that’s exactly what we’re here for. Thanks for being part of it 💛
Reply from WeAre8
You're so welcome — we're really glad it reached you! Thanks so much for your patience, and we're always here if you need anything else 💛
I cannot with draw my cash
I cannot with draw my cash, the authorization code is typed in but no continue button so stuck on the page and cannot continue. No support or advise on the app either.
July 16, 2025
Unprompted review
Reply from WeAre8
Hi Ladecima,
I’m really sorry you’re having trouble withdrawing, that sounds incredibly frustrating. We’ve had a few bugs recently, including issues with the authorisation step, but updating the app via the App Store or Google Play should fix it.
If you still need help, feel free to email us at support@weare8.com and we’ll make sure it’s sorted 💛
Warm wishes,
Erica
I've had issues watching ads last few…
I've had issues watching ads last few months but most annoying thing is it broke my trend of cashing 20/30 straight off my paypal bill 😆
Samsung new blocker seems to be issue tho still some 🚫
June 26, 2025
Unprompted review
Reply from WeAre8
Hi Andy,
You’re absolutely right about the new Samsung update; it includes a built-in content blocker that’s been interfering with ad loading and the human verification step. It’s caught a few people out, and we totally get how annoying it’s been.
If you’re still seeing issues, our team can send you a quick guide on how to adjust your settings, just drop us a message through the app or website and we’ll do our best to help get things running smoothly again.
We’re really grateful you’ve stuck with us, and we’re working hard behind the scenes to improve things and bring more great ads your way. Thanks for being part of WeAre8 💛
Something has gone seriously wrong with…
Something has gone seriously wrong with this company, and judging by other recent reviews it’s a widespread deterioration. Requested payout weeks ago now, should take 3-5 business days but keep being told there is an issue that they’re working hard to resolve. Can’t understand how they haven’t been able to resolve this yet…just approve the payments backlog, how hard can it be? Either seriously understaffed or their IT systems are failing them and they don’t have skilled people who can fix them. Feel sorry for their customer service people, all they can offer is repeated apologies. Just not good enough. Time to delete the app and forget about them.
June 25, 2025
Unprompted review
Reply from WeAre8
Hi there,
We’re truly sorry for how long you’ve been waiting. We completely understand how disappointing this has been. The delay has lasted far longer than anyone would want, and while we are making steady progress, we know that doesn’t change the frustration of not having your payout when expected.
To clarify, this isn’t about a lack of care or effort - the issue has been complex, but we are continuing to prioritise getting every outstanding payment sorted.
We’re truly grateful for the patience many have shown, and we understand those who’ve run out of it.
If you still haven’t received your payout, please do get in touch with our support team directly so we can make sure you’re on our list for follow-up.
With respect and thanks,
The WeAre8 Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.