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Feel Reviews 2,925

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 865 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, noting significant improvements in hair, nails, skin, and overall well-being, with many feeling better than they have in years. The customer service is consistently highlighted as excellent, with staff members described as helpful, kind, understanding, and efficient in resolving queries. People appreciate the quality and taste of the products, along with the clean ingredients and convenient packaging. However, some customers also noted issues with the subscription service, finding it difficult to cancel or manage, and experiencing unexpected charges. A few other people also felt that certain product flavors were unpalatable, specifically mentioning the watermelon sachets, and some expressed concerns about discrepancies in advertised product dosages.

What people talk about most

Product

Customers consistently note positive experiences with product quality and effectiveness, with many reviewers... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the excellent and great... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the effectiveness of the... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, friendliness,... See more

Subscription

Consumers find subscription to be ambiguous, with many reporting positive experiences such as easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy ordering & manage subscriptions. The first Spring in 4yrs without weeks suffering flu/chest infection. This 71yr old Vg & Gf eater is loving life & just managed 3w in LA playing tag & jumping wav... See more

Company replied

Rated 5 out of 5 stars

Excellent service, wrote a email because un post said my item was delivered on such a date, but unfortunately I didn’t receive on that date, which I contacted feel which they contacted me back st... See more

Company replied

Rated 5 out of 5 stars

I love this product! I started taking pro metabolic late last year as I was feeling bloted and couldn't lose weight as easy due to peri menopause. Since taking this i have definitely noticed improvem... See more

Company replied

Rated 5 out of 5 stars

I have been taking Feel pro metabolic supplement for all most a month. It has a lovely taste, best described as weak summer fruits cordial! I have not noticed any weight loss as yet but hopeful that w... See more

Company replied


Company details

  1. Vitamin and Supplements Store

About Feel

Written by the company

Feel - wellness products Shop all Feel products

About Feel

At Feel, we believe in the power of clean, high-performance wellness products to support both inner and outer beauty.

Our products combine evidence based formulas and clean ingredients that complement each other for maximum results.

All our products are designed to promote improved overall well-being, healthier hair, skin and nails, delivering maximum results with each use.

Get 20% OFF your first order

Code: TRUSTPILOT


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am loving the feel Vegan Collagen

I am loving the feel Vegan Collagen, i made the move from another well known vegan brand about 3 weeks ago and i am already seeing really positive results in my skin

March 2, 2026
Unprompted review
Feel logo

Reply from Feel

Thank you for sharing your experience, we’re so happy to hear you’re loving the Vegan Collagen and already noticing positive changes in your skin after just a few weeks.

Consistency is key with supplements, so it’s wonderful that you’re seeing results so early on.

We’re thrilled you made the switch to Feel and really appreciate you taking the time to leave a review.

Best,
Amelia

Rated 1 out of 5 stars

Website doesn't work, awful/nonexistent customer service

I have been unable to login to my Feel account for over a month, so I can't manage my deliveries due to an 'internal server error'. Over a month ago, I brought this to Feel's attention and they outright told me they wouldn't be doing anything about fixing the issue. They have made me contact them directly to manage my deliveries, which is a major inconvenience because when I reach out via the website, no one replies (I'm currently waiting now for around 20 minutes and no indication of how long the wait is). I'm really shocked at how poor customer service has been and will be ending all subscriptions, I don't want to support a company that doesn't seem to care about my customer experience whatsoever. Communication has been awful, and there are better quality supplements out there.

March 2, 2026
Unprompted review
Feel logo

Reply from Feel

Hi Cheryl, we’re really sorry to read this and for the frustration you’ve experienced.
Our team has tried to reach you several times to help resolve this, including replying to your messages and attempting to call, but unfortunately we haven’t been able to connect yet. From our side, we can see that all enquiries have been responded to, so we just wanted to check in and make sure everything has now been sorted for you.

Please do get back to us when you can, or feel free to contact us directly at hello@wearefeel.com and we will prioritise resolving this for you straight away.

All the best,
Amy

Rated 3 out of 5 stars

I got the pre menopause one as I was…

I got the pre menopause one as I was emailed an offer. Honestly the taste is so sweet and tastes just horrible, I thought these were capsules when I placed the order, I will not be having any more of these. I don’t know how anyone can enjoy the taste.

March 1, 2026
Unprompted review
Feel logo

Reply from Feel

Thank you Mona for taking the time to share your feedback and I’m sorry to hear the product wasn’t what you expected.

We did try to reach out after your review to understand more about your experience but didn’t hear back. If you’re open to it, we’d still appreciate the chance to help.

I wanted to mention that Pro Menopause is a powder, whereas our Feel Menopause product comes in capsule form. If capsules were what you intended to order, we’d have been happy to help arrange an alternative.

Taste is very personal, however, it’s quite unusual for us to receive feedback describing the flavour this way, so it would be helpful to understand how it was prepared and whether enough water was used when mixing. Some customers find adding more water helps balance the sweetness.

If you’d still like support, please contact our team at hello@wearefeel.com and we’ll gladly help.

Best,
Amelia

Rated 5 out of 5 stars

I’ve always had prompt and efficient…

I’ve always had prompt and efficient responses from the Feel team. This time, I had forgotten to cancel the order and chose to return it so the refund could be processed. When the refund hadn’t arrived after the 7 working days mentioned, I reached out to follow up. Nicole from the Customer Service team was incredibly helpful and quickly arranged the refund. She was excellent throughout, and I really appreciated her support.

February 25, 2026
Unprompted review
Feel logo

Reply from Feel

Hi Beena,

Thank you for sharing your experience. I’m glad Nicole was able to step in and resolve this quickly for you, and I appreciate your patience while the refund was processed.

We’re always here to help and it means a lot that you took the time to recognise the support you received.

Best,
Amelia

Rated 5 out of 5 stars

If in doubt...try it out!!

I was a little dubious about trying this product, I read all the reviews & thought that it can't hurt to try.
I'm now into my 3rd month of Feel pro Collagen type 2 for bone health.Watermelon flavour. I'm starting to feel the benefits, I'm finding it easier to get out of bed in the mornings & even started to get back to exercising in the gym. Only 1/2 an hour but it's been over a year so gently does it!
It's easy to navigate the Feel website to stop or slow deliveries. Boxes come well packed.
Thank you feel team

January 20, 2026
Unprompted review
Feel logo

Reply from Feel

Hi Victoria,

Thank you so much for sharing your journey - it’s wonderful to hear you’re starting to feel the benefits and getting back into exercise. We’re also glad you’ve found the website easy to use and deliveries reliable.

We really appreciate your trust in Feel and your thoughtful review.

Best,
Amelia

Rated 5 out of 5 stars

Great customer service

I have used Feel for a while now and love it. I was sent the wrong item this month and Amelia from the customer service team was on it straight away. Mistakes happen but it’s how they are dealt with that’s important. Great customer service. Thank you.

February 26, 2026
Unprompted review
Feel logo

Reply from Feel

Hi Jane,

Thank you for your understanding and your kind words. While mistakes are rare, I’m glad we were able to resolve it quickly for you and ensure everything was put right.

We truly appreciate your support and your continued trust in Feel.

Best,
Amelia

Rated 5 out of 5 stars

The products are amazing

The products are amazing. They do exactly what they say. I would say you must give it time and don’t expect a miracle straight away at least try for 3-4 months to see improvement. You will not be disappointed

February 26, 2026
Unprompted review
Feel logo

Reply from Feel

Hi Lindsey,

Thank you for sharing your experience and for highlighting the importance of consistency. Supplements often take time to support the body, so it’s wonderful to hear you’ve seen positive results.

We really appreciate your recommendation.

Best,
Amelia

Rated 5 out of 5 stars

No 1 product!

Not only is this a fantastic product the customer support is second to none. No matter your concern they are on hand to guide and help you and very quick to do so.
I was very dubious at first but now I am truly in love with this product. Give it a go and you won’t look back it really does what it says unlike many other products out there.A special thanks to Chris who has answered my many questions and reassured me with respect.
Go on you’ll be truly impressed.

February 26, 2026
Unprompted review
Feel logo

Reply from Feel

Hi Dorothy,

Thank you so much for your thoughtful review. I’m delighted to hear the team was able to support and reassure you,and that you’ve had such a positive experience with both the product and our team.

Your trust means a great deal to us.

Best,
Amelia

Rated 5 out of 5 stars

Love the tastel

Love the taste, love how it makes me feel.

February 25, 2026
Feel logo

Reply from Feel

Hi Veronica,

Thank you so much for your review. We’re really glad to hear you’re enjoying both the taste and how the products make you feel.

Best,
Amelia

Rated 1 out of 5 stars

Utterly revolting 🤢

Utterly revolting 🤢

I would suggest anyone brave enough to try any Feel products certainly avoid the watermelon sachets they are totally unpalatable, a total waste of money

Have had a variety of people try them (without knowing why) and each person has said how awful the flavour is

This has been the case even with those who are very easy going and non fussy when it comes to the taste and flavours of things, so much so I haven't even been able to give the rest away

Took the time to sent some back to Feel for them to check (i thought surely its not possible for a company to be trying to sell something this bad) however Feel didn't seem to care how awful they were/are, simply reiterating each time the same blurb.

I returned some for them to sample, I did this at my cost they didn't offer.

I had to chase three times for an update, apparently the sachets I sent to them were all okay 😱

Would have been priceless to have seen a video of them trying a sachet (assuming that they actually did) lol

I guess maybe this is why taste samples aren't available

Appreciate everyone's preferences differ but these watermelon 🍉 flavour sachets go way beyond taste preferences and are totally unpalatable, I'm not alone in this opinion

Steer clear or if you are brave enough 'may the force be with you'

Also, I've just seen trustpilot are saying Feel are displaying information incorrectly I think maybe we know why 🤔

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Feel enough

I cannot recommend Feel enough. From ordering to receiving my order they kept me informed every step of the way. Their product selection is fabulous too. I am vegan and purchase cruelty free only so I do my research - they came up trumps both for quality and their ethical approach. A special shout out to Nicole - a pleasure to deal with.

February 23, 2026
Unprompted review
Feel logo

Reply from Feel

Thank you so much for your kind words Donna. We’re proud to offer vegan, cruelty-free products and I’m delighted to hear Nicole was able to make your experience such a positive one.

We truly appreciate your support.

Best,
Amelia

Rated 5 out of 5 stars

Well Done Feel

Great Customer Service And Great Company. Jonathan from Customer Service team is really helpful and helped me with my order. I have never witnessed such amazing customer service . Well done Feel!

February 24, 2026
Unprompted review
Feel logo

Reply from Feel

Hi Jaspreet,

Thank you for your lovely feedback. I’m so pleased Jonathan was able to help and provide the level of service we aim for every customer.

We’re grateful to have you with Feel.

Best,
Amelia

Rated 5 out of 5 stars

Great company!

Great company - good communication and amazing products! Love that you can earn more points/rewards from your purchases too and also how flexible they are with delivery on subscriptions - for example you can extend or have earlier which has also helped. Definitely recommend.

February 23, 2026
Unprompted review
Feel logo

Reply from Feel

Hi Claire,

Thank you for your review. We’re really glad you’ve enjoyed the products, rewards, and flexibility of our subscriptions - making things easy and rewarding for our customers is very important to us.

Best,
Amelia

Rated 5 out of 5 stars

Vegan Omega 3 Supplement

I've been taking the vegan Omega 3 supplement for at least 3 years now, and its absolutely excellent. I took it throughout my pregnancy as being vegan I miss out on omega 3 from fish, and it's important for fetal neurodevelopment.

February 23, 2026
Unprompted review
Feel logo

Reply from Feel

Hi Anna,

Thank you for your continued trust over the years. We’re so pleased our vegan Omega-3 has supported you and we appreciate you sharing your experience.

Best,
Amelia

Rated 5 out of 5 stars

Vegan collegen fan

I’ve been taking their supplements for over a year now and know I’m feeling much brighter and healthier for it

February 23, 2026
Unprompted review
Feel logo

Reply from Feel

Hi Andrea,

Thank you for being with us for over a year and for sharing your experience. We’re so pleased you’re feeling brighter and healthier!

Best,
Amelia

Rated 5 out of 5 stars

Feel great with feel

Since I have been taking feel, my health has been so much better. Magnesium straight away sorted out the cramps in my feet, legs and hands, the menopause has helped with brain fog and anxiety. The pro metabolic is helping with my weight. And I take vitamins which has helped with my general health.

February 22, 2026
Feel logo

Reply from Feel

Thank you Claire for sharing your journey. It’s wonderful to hear how much the products have supported your wellbeing over time.

We truly appreciate your trust in Feel.

Best,
Amelia

Rated 3 out of 5 stars

This is my 2nd time of trying Feel

This is my 2nd time of trying Feel. The first time round I wasn't sure if I gave it enough time so thought I'd try again. I'm now in my 7th month of taking it and not convinced its making any difference at all sadly.
I still shed a large amount of hair daily and after washing there still seems to be the same amount in the plug hole. Every now and then I think theres a little less but its not consistent. I am going to stick with it for a full year but if no significant improvements are made I will stop

February 21, 2026
Unprompted review
Feel logo

Reply from Feel

Hi Aimee,

Thank you for taking the time to share your experience and for giving the product another try. Hair cycles can be complex and gradual, so we completely understand how frustrating it can feel when changes aren’t as noticeable as you’d hoped, especially after several months of consistency.

We did reach out through Trustpilot to request your contact details so we could look into this properly and discuss your experience in more detail, but we haven’t heard back yet. If you’re open to it, we’d genuinely like to understand more about how you’ve been taking the product and what you’ve been noticing, as this can sometimes help us provide more tailored support.

Your feedback is important to us, and we’d be very happy to speak with you directly to see how we can help.

Best,

Jonathan.

Rated 5 out of 5 stars

Always delivers on time

Always delivers on time. Great products I’ve noticed a difference in the smoothness and texture of my skin since taking the collagen.

February 21, 2026
Unprompted review
Feel logo

Reply from Feel

Hi Rachel,

Thank you for sharing your experience. We’re so pleased to hear you’ve noticed improvements in your skin and that deliveries have been reliable.

Best,
Amelia

Rated 5 out of 5 stars

Feel menopause

Feel menopause have really worked for me. My night sweat & hot flushes have ceased & I have much more energy. Been using them for about 3 years now. Wouldn’t use anything else & I have tried others.

February 21, 2026
Unprompted review
Feel logo

Reply from Feel

Hi Melanie,

Thank you for your loyalty over the past three years. It’s wonderful to hear the product has made such a meaningful difference for you.

Best,
Amelia

Rated 5 out of 5 stars

I have been using the collagen for a…

I have been using the collagen for a few years now and have really noticed the difference in my hair. It tastes great and is easy to mix. Customer service team are also so helpful when I needed to contact them.

February 20, 2026
Unprompted review
Feel logo

Reply from Feel

Thank you Melissa for your continued support. We’re so glad you’ve noticed a difference and had positive experiences with both the product and our team.

Best,
Amelia

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