Riley Reviews 824

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, natural ingredients, and comfort, often noting a significant positive difference compared to other brands. Many appreciate the convenience of the subscription service, highlighting its ease of management, timely delivery, and the peace of mind it offers by ensuring a steady supply of products. However, some people were dissatisfied with specific aspects, such as the absorbency of certain tampons leading to leakage, and issues with panty liners not adhering well or disintegrating quickly. A few customers also mentioned concerns about the use of plastic applicators and packaging, and there were isolated reports of delivery problems, including delayed orders and items not being delivered correctly.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the comfort and natural feel of... See more

Quality

Customers had positive experiences with quality. Many reviewers are impressed with the products, highlighting... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the speed and... See more

Subscription

Consumers find subscription to be a positive and convenient service. Many reviewers appreciate the ease of... See more

Order

People report positive experiences with order. Customers frequently praise the ease and clarity of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always loved Riley, subscription is super handy, and the products are brilliant. I love how its 100% natural. I recently saw their products in a hotel in Cork and am thrilled they have really become a... See more

Rated 5 out of 5 stars

Riley products are great ever since I started using them my cramping reduced. I have comfort in knowing what I’m putting into my body isn’t harmful. I signed up to their 3 month subscription and I wis... See more

Rated 5 out of 5 stars

I've tried all the products going including cups and period pants, but I like pads and tampons. That there is now a fabulous irish company producing a toxin free range is fantastic! Their customer se... See more

Rated 5 out of 5 stars

Received my 2nd order and im happy with it. It comes really quick and it's originated in Ireland. It is slightly more expensive than supermarket own brand, but it's organic and safe. Worth every penny... See more


Company details

  1. Toiletries Store

About Riley

Written by the company

Sustainable period products delivered straight to your door when you need them. Our products contain ZERO bleach, toxins or other harmful chemicals and are made with 100% certified organic cotton.

Customise the perfect period subscription box to suit your flow. Subscribe for a healthier period today.

€1 from every box is donated to fighting period poverty. Click here to find out more. GET STARTED HOW IT WORKS Riley

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

824 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great products!

Loved the products and have the added bonus of supporting local Irish business.

February 25, 2026
Riley logo

Reply from Riley

Hi Mary,

We love to hear the local support! Thanks a mil!

Lauren
Team Riley x

Rated 5 out of 5 stars

Definitely Recommend, from one Endo Warrior to another!

As someone with endometriosis, Adenomyosis and fibroids I was very nervous to sway from trusted products but knew I had to start using something plastic free….All I can say is that I WISH Riley was around years ago! I love knowing I’m putting something a lot less damaging into my body but it still doing the job it’s there to do. Especially on the first few days of my period when it’s super heavy!!! Thank you and keep going :)

March 25, 2026
Unprompted review
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Reply from Riley

Hi Niamh,

We are so happy you have come across us and find our products are supporting you. That is a dream to hear and thank you so much for sharing!

Lauren
Team Riley x

Rated 5 out of 5 stars

Very helpful

Very helpful, wonderful product. Would highly recommend

March 16, 2026
Unprompted review
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Reply from Riley

Hi Sinead,

Thank you so much for your kind words.

Lauren
Team Riley x

Rated 5 out of 5 stars

Riley products are ESSENTIAL for menstruating girls, teens and women.

I just love Riley products. I have two teenage daughters and we began using Riley about 4 years ago. It is a huge comfort to know that they are not using products every month that could potentially harm them. The little and big pouches are great too for school. I wish Riley was around when my 4 sisters and I needed them! I use the pantyliners and they are great. (Maybe create a pantyliner for a thong?) That would be even better. All of the packaging is recyclable. It is even better that the products now come in boxes rather than packets as the boxes are easier to store and anything other than plastic is great. The subscription is easy to manage too. We had so many supplies one stage we could have started a shop but it is easily skipped so you can use up what you have and be ready for the next delivery. Customer service is brilliant too as I had accidentally created two subscriptions which caused some confusion but it was efficiently dealt with. Riley products are ESSENTIAL for menstruating girls, teens and women. Well done team Riley.

March 23, 2026
Unprompted review
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Reply from Riley

Hi Gina,

Thank you so much for sharing your honest and kind thoughts. It is so lovely to read that our products aren't just supportive for you but your girls too. Such a good idea about the pantyliners for thongs, I will make sure to share that feedback to the wider team and we love to hear our subscription model is working for you.

Thanks again,

Lauren
Team Riley x

Rated 5 out of 5 stars

Great customer support

I had a small issue placing my first order and Lauren helped me out quickly and efficiently.
Great to have such an impressive customer service experience.

March 23, 2026
Unprompted review
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Reply from Riley

Hi Sarah,

I was only delighted to help and thank you so much for sharing such lovely feedback.

Lauren
Team Riley x

Rated 5 out of 5 stars

Love Riley pads

Love Riley pads. Can’t believe Iv only discovered them at the humble age of 41 . I’d never actually considered how bad the usual products on the market were. The world needs to know 🙂 I will definitely be recommending Riley x

March 22, 2026
Unprompted review
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Reply from Riley

Hi Leeann, we love to hear this and delighted you discovered us at all! Definitely spread the word, it means the world to us.

Lauren
Team Riley x

Rated 5 out of 5 stars

Just tried my 1st purchase - V. Happy.

Just had a chance to try out my first purchase. Really happy with the pads. No leaks day or night time. Very comfortable to wear, don't feel them at all on the go.

Highly recommend.

February 21, 2026
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Reply from Riley

Hi Tara,

Thank you so much for your kind words, we love to hear such fab words after a first purchase.

Lauren
Team Riley x

Rated 5 out of 5 stars

Brilliant service

Brilliant service, received very quickly in post. Products are excellent.

February 20, 2026
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Reply from Riley

Delighted to hear Patricia, enjoy the products!

Lauren
Team Riley x

Rated 5 out of 5 stars

Riley products are amazing

Riley products are amazing! Love knowing that the products I am using are not harmful to my body. Used to get thrush on and off, and haven’t suffered since using them. Have since realised it was clearly the chemicals that were in the previously used items. Thanks Riley!

February 12, 2026
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Reply from Riley

Hi Anna,

Delighted to hear that our products are helping reduce the thrush. Hearing this type of feedback means the world to us!

Lauren
Team Riley x

Rated 5 out of 5 stars

Would recommend

Good products. The Customer Service team were very helpful when I needed to cancel an order that I put through by accident, and you're talking to a human. I've fully switched from tampax/always products to Riley now as they're more sustainable.

March 19, 2026
Unprompted review
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Reply from Riley

Hi,

Thank you so much for your kind words and we love that our products are working so well for you.

Thanks a mil,

Lauren
Team Riley x

Rated 5 out of 5 stars

Highly recommend these tampons

Ordering was easy and arrived quickly. Bought the applicator, medium and larger tampons. The applicator is easy to use. Tampons have good absorbancy and there was no leaking. Would not go back to using other tampons now.

March 11, 2026
Unprompted review
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Reply from Riley

Hi Cliona,

Delighted to hear you are now a huge supporter of our products and that they are arriving efficiently. Thank you so much for sharing.

Lauren
Team Riley x

Rated 3 out of 5 stars

Size is a bit small else amazing product!!

The pad is very absorbent. Only issue is the pad is very small. Would love if the pad size is a bit wider and tad bit longer. I dont have heavy flow and yet because of size ended up with leakage

February 10, 2026
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Reply from Riley

Hi Jess,

Thank you so much for sharing your thoughts, we really value our customers letting us know where we can improve. I’ve shared your feedback with the wider team, as it’s incredibly helpful for us.

I’d love to reach out to you via email when we release new products, as we have a lot in the pipeline that may better suit your needs.

Lauren
Team Riley x

Rated 5 out of 5 stars

all natural

I love that all is natural, takes a little getting used to as they don't react as the other brands I have used, but I now really like the brand and use them every time and prefer to ones I would have used and sworn by previously. delivery is very quick and its easy to adjust you r order.

February 10, 2026
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Reply from Riley

Hi Katie,

Thank you so much for taking the time to share your kind words. It means the world to us and we love to hear that our products are working for you.

Lauren
Team Riley x

Rated 5 out of 5 stars

A fantastic Irish brand

A fantastic Irish brand. Their products are great to use. It’s reassuring knowing I’m using organic materials each month. I would love if they brought back the option of the daily panty liner with wings

February 8, 2026
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Reply from Riley

Hi Erica,

Thank you so much for your kind words, feedback like this is so impactful and we love to feel the local support.

When it comes to the pantyliners with wings, I will send on that feedback to the team. Thank you so much for sharing.

Lauren
Team Riley x

Rated 5 out of 5 stars

I love this product

I love this product, and my order arrived quickly! The new package is stunning and I like that it's a bit more compact

February 14, 2026
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Reply from Riley

Hi Ellen,

Absolutely delighted to hear you are enjoying our new packaging, a lot of thought and hard work went into the change so it is lovely to receive this feedback.

Lauren
Team Riley x

Rated 5 out of 5 stars

Really like Riley products

Really like Riley products. Thought they were way more comfortable compared to the other products I was using.

March 12, 2026
Unprompted review
Riley logo

Reply from Riley

Hi Taylor,

Delighted to hear our products are super comfy for you and you are loving them. Thank you for the kind words.

Lauren
Team Riley x

Rated 5 out of 5 stars

Extremely reliable and ethical

Extremely reliable and ethical. There is so much thought put into the product and every effort made to make it as sustainable as possible.
I love how the company highlights periods and women's health removing taboos

February 4, 2026
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Reply from Riley

Hi Nicola,

We love that you love our mission around women's health. It is so important to give space to women's voices and we are glad it is resonating with you.

Lauren
Team Riley x

Rated 5 out of 5 stars

Exactly as stated

Exactly as stated, comfortable ethical and a great step forward to womens health.

February 26, 2026
Unprompted review
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Reply from Riley

Hi Mairead,

Thank you so much for your kind words, we love to hear how our ethics are serving you.

Lauren
Team Riley x

Rated 5 out of 5 stars

Great products

Great products, easy to manage subscription

January 16, 2026
Riley logo

Reply from Riley

Hi Aoife,

We love to hear this and thank you so much for sharing your love of our products.

Lauren
Team Riley x

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