Riley Reviews 822

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, natural ingredients, and comfort, often noting a significant positive difference compared to other brands. Many appreciate the convenience of the subscription service, highlighting its ease of management, timely delivery, and the peace of mind it offers by ensuring a steady supply of products. However, some people were dissatisfied with specific aspects, such as the absorbency of certain tampons leading to leakage, and issues with panty liners not adhering well or disintegrating quickly. A few customers also mentioned concerns about the use of plastic applicators and packaging, and there were isolated reports of delivery problems, including delayed orders and items not being delivered correctly.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the comfort and natural feel of... See more

Quality

Customers had positive experiences with quality. Many reviewers are impressed with the products, highlighting... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the speed and... See more

Subscription

Consumers find subscription to be a positive and convenient service. Many reviewers appreciate the ease of... See more

Order

People report positive experiences with order. Customers frequently praise the ease and clarity of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always loved Riley, subscription is super handy, and the products are brilliant. I love how its 100% natural. I recently saw their products in a hotel in Cork and am thrilled they have really become a... See more

Rated 5 out of 5 stars

Riley products are great ever since I started using them my cramping reduced. I have comfort in knowing what I’m putting into my body isn’t harmful. I signed up to their 3 month subscription and I wis... See more

Rated 5 out of 5 stars

I've tried all the products going including cups and period pants, but I like pads and tampons. That there is now a fabulous irish company producing a toxin free range is fantastic! Their customer se... See more

Rated 5 out of 5 stars

Received my 2nd order and im happy with it. It comes really quick and it's originated in Ireland. It is slightly more expensive than supermarket own brand, but it's organic and safe. Worth every penny... See more


Company details

  1. Toiletries Store

About Riley

Written by the company

Sustainable period products delivered straight to your door when you need them. Our products contain ZERO bleach, toxins or other harmful chemicals and are made with 100% certified organic cotton.

Customise the perfect period subscription box to suit your flow. Subscribe for a healthier period today.

€1 from every box is donated to fighting period poverty. Click here to find out more. GET STARTED HOW IT WORKS Riley

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

822 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great products

Easy to order on website, fast delivery ,great products, very satisfied.

March 7, 2026
Riley logo

Reply from Riley

Hi Rosemary,

Thank you so much for sharing such lovely feedback. Enjoy the products!

Lauren
Team Riley x

Rated 5 out of 5 stars

When I bought the pads I was bit…

When I bought the pads I was bit hesitant about the price but it was so worth it.
No itching, no strange feeling, absolutely amazing product. Definitely moving to this brand for me and my daughter.

February 27, 2026
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Reply from Riley

Hi Sylwia,

Thank you so much for sharing your experience, we love to hear that our products are not just helping you but also your daughter.

Lauren
Team Riley x

Rated 5 out of 5 stars

Riley's products are brilliant

Riley's products are brilliant, highly recommend this irish owned business.

February 28, 2026
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Reply from Riley

Hi Simone,

We love to see a recommendation, keep spreading the word and thank you for sharing.

Lauren
Team Riley x

Rated 5 out of 5 stars

Love the Riley products

Love the Riley products. The subscription boxes make it so easy for ordering and keeping stocked up. Lauren is always so helpful as well.

April 10, 2026
Unprompted review
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Reply from Riley

Hi Trish, thank you so much for sharing such lovely words. Happy to help.

Lauren
Team Riley x

Rated 5 out of 5 stars

The quality of the products is amazing

The quality of the products is amazing, they are much more comfortable to wear than previous brands. The delivery service was excellent. I would definitely recommend Riley products.

April 1, 2026
Unprompted review
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Reply from Riley

Hi Michelle,

Thank you so much for sharing such lovely words and we love to hear that you would recommend. It really helps us so keep it up!

Lauren
Team Riley x

Rated 1 out of 5 stars

0 absorption too expensive

Products , absolutely not doing its purpose, its 0 absorption, , it's not enough to be organic ,it needs to be functional and convenient, especially for this price. Would never purchase again, extremely disappointed.

March 11, 2026
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Reply from Riley

Hi Ina,

Lauren here, thank you for taking the time to share your feedback. I’m really sorry to hear this was your experience, as that’s not what we want for our customers at all.

We take feedback like this very seriously, as it helps us investigate and improve our products. I’ll be reaching out to you separately via email to learn a bit more about your experience and see how we can help.

Thank you again for sharing, it really does help us improve.

Lauren
Team Riley x

Rated 3 out of 5 stars

I mentioned that I really like the…

I mentioned that I really like the brand and what it stands for but it was too thin. The super pads was recommended and I bought a few boxes. After trying it, it still did not satisfy the heavy flow I have. I find that in Ireland girls with heavy flows are not catered for sufficiently.

March 11, 2026
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Reply from Riley

Hi Nadine,

Thank you so much for your feedback, it genuinely helps us improve. We’re currently looking at ways to strengthen our heavy absorbency options and will absolutely take this on board.

Lauren
Team Riley x

Rated 5 out of 5 stars

My order always arrives reliably on…

My order always arrives reliably on time and I love knowing im using the best quality period products that don't harm the environment. Products are reliable in everyday. Love the new packaging

April 7, 2026
Unprompted review
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Reply from Riley

Hi Caoimhe,

So amazing to hear that you are loving not just the quality of our products but the packaging. We really want our customers to feel supported and that you can rely on your orders.

Thank you so much for your kind feedback!

Lauren
Team Riley x

Rated 5 out of 5 stars

I discovered this brand because their…

I discovered this brand because their pads are available at the company where I work, and I’m really glad I decided to try them. They are by far the best pads I’ve ever used.

You can immediately notice the quality. They are very comfortable, fit well, and make me feel secure throughout the day. The material feels soft and gentle on the skin, even after wearing them for few hours.

Another big plus is that they don’t develop any unpleasant odor, which makes a huge difference in feeling fresh and confident.

Overall, I’m very satisfied and would definitely buy them again. I highly recommend them.

April 4, 2026
Unprompted review
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Reply from Riley

Hi Carla,

We are delighted you came across our products through work and continue to use them at home too.

Thank you so much for the kind words and we hope you buy again and continue to feel the support!

Lauren
Team Riley x

Rated 5 out of 5 stars

Great Customer Service

I had an enquiry about my subscription. Lauren responded so quickly to my email and resolved my query just as quick.
Thank you ladies.

April 3, 2026
Unprompted review
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Reply from Riley

Hi Eadaoin,

That has made our day, thank you so much for sharing such kind words. Happy to help.

Lauren
Team Riley x

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very responsive to customer queries.

April 2, 2026
Unprompted review
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Reply from Riley

Hi Joanne,

So lovely to hear, thank you so much for sharing. Happy to help.

Lauren
Team Riley x

Rated 5 out of 5 stars

1000% recommend this

I love this product not only is it women owned brand, like who better to understand periods then women also i stop having any irriation i use to have using other products. Makes having monthly periods easier ps love their cute travel bag, i have been using their tampons and pads for a year now and i wont go back to other brands ever

April 4, 2025
Unprompted review
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Reply from Riley

Hi Ruth,

Wow, what amazing news to hear your irritation has eased Ruth. Thank you so much for sharing your lovely feedback.

Lauren
Team Riley x

Rated 5 out of 5 stars

So light to feel when wearing

So light to feel when wearing
No irratation

February 20, 2026
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Reply from Riley

Hi Carmel,

Two things we strive to give our customers, the feeling of wearing nothing at all and making sure anyone with sensitivities can use our products. Thank you for sharing!

Lauren
Team Riley x

Rated 5 out of 5 stars

Tampons

Love the comfort and super quick delivery

March 19, 2026
Unprompted review
Riley logo

Reply from Riley

Hi Clare,

Thank you so much for the kind feedback, it means the world to us!

Lauren
Team Riley x

Rated 5 out of 5 stars

Fast delivery, high quality, and comfortable

These products were delivered so quickly—and I mean at my door in the next day! Not to mention the quality of the pads and tampons! Most of the time with organic menstrual products, the adhesive isn’t sticky enough or the applicator is hard to use, but that was not the case at all with Riley. I was comfortable all day and had no problem with things shifting around in my sleep.

February 26, 2026
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Reply from Riley

Hi Madeliene,

Delighted to hear they got to you so soon, our warehouse work hard to make sure your products are delivered quick and safe. Thank you so much for sharing such kind words.

Lauren
Team Riley x

Rated 5 out of 5 stars

Great products!

Loved the products and have the added bonus of supporting local Irish business.

February 25, 2026
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Reply from Riley

Hi Mary,

We love to hear the local support! Thanks a mil!

Lauren
Team Riley x

Rated 5 out of 5 stars

Definitely Recommend, from one Endo Warrior to another!

As someone with endometriosis, Adenomyosis and fibroids I was very nervous to sway from trusted products but knew I had to start using something plastic free….All I can say is that I WISH Riley was around years ago! I love knowing I’m putting something a lot less damaging into my body but it still doing the job it’s there to do. Especially on the first few days of my period when it’s super heavy!!! Thank you and keep going :)

March 25, 2026
Unprompted review
Riley logo

Reply from Riley

Hi Niamh,

We are so happy you have come across us and find our products are supporting you. That is a dream to hear and thank you so much for sharing!

Lauren
Team Riley x

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