Riley Reviews 823

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, natural ingredients, and comfort, often noting a significant positive difference compared to other brands. Many appreciate the convenience of the subscription service, highlighting its ease of management, timely delivery, and the peace of mind it offers by ensuring a steady supply of products. However, some people were dissatisfied with specific aspects, such as the absorbency of certain tampons leading to leakage, and issues with panty liners not adhering well or disintegrating quickly. A few customers also mentioned concerns about the use of plastic applicators and packaging, and there were isolated reports of delivery problems, including delayed orders and items not being delivered correctly.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the comfort and natural feel of... See more

Quality

Customers had positive experiences with quality. Many reviewers are impressed with the products, highlighting... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the speed and... See more

Subscription

Consumers find subscription to be a positive and convenient service. Many reviewers appreciate the ease of... See more

Order

People report positive experiences with order. Customers frequently praise the ease and clarity of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always loved Riley, subscription is super handy, and the products are brilliant. I love how its 100% natural. I recently saw their products in a hotel in Cork and am thrilled they have really become a... See more

Rated 5 out of 5 stars

Riley products are great ever since I started using them my cramping reduced. I have comfort in knowing what I’m putting into my body isn’t harmful. I signed up to their 3 month subscription and I wis... See more

Rated 5 out of 5 stars

I've tried all the products going including cups and period pants, but I like pads and tampons. That there is now a fabulous irish company producing a toxin free range is fantastic! Their customer se... See more

Rated 5 out of 5 stars

Received my 2nd order and im happy with it. It comes really quick and it's originated in Ireland. It is slightly more expensive than supermarket own brand, but it's organic and safe. Worth every penny... See more


Company details

  1. Toiletries Store

About Riley

Written by the company

Sustainable period products delivered straight to your door when you need them. Our products contain ZERO bleach, toxins or other harmful chemicals and are made with 100% certified organic cotton.

Customise the perfect period subscription box to suit your flow. Subscribe for a healthier period today.

€1 from every box is donated to fighting period poverty. Click here to find out more. GET STARTED HOW IT WORKS Riley

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

823 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Such a handy service

Such a handy service – always there when you need it most. Delivery is fast and reliable, which takes so much stress out of running out unexpectedly. Love supporting an Irish business too. Highly recommend!

December 8, 2025
Unprompted review
Rated 4 out of 5 stars

Happy with the ethos

Happy with the ethos, delivery and price point. I am questioning however the use of big plastic applicators. Would like to hear more about this from Riley..these applicators end up in their millions on landfills and in our oceans. Surely cardboard applicators would be more eco friendly?

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

All around good company

I work with Riley through my job as well. The people behind the company are amazing, but the products they have are also excellent and I genuinely have felt a huge difference since using them. My cramps are far more manageable and my emotions are generally better in check when getting my period. The products arrive quickly when ordered as well.

October 30, 2025
Rated 5 out of 5 stars

Wouldn't change a thing

At a time when my cycle is all over the place, it's reassuring to know I'm always well provided for, with high quality products that make me feel good. I recommend Riley to everyone!

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Very responsive when I needed to change my order.

November 23, 2025
Unprompted review
Riley logo

Reply from Riley

Hi Audrey, so lovely to hear such gorge feedback. Always happy to help.

Team Riley x

Rated 5 out of 5 stars

I love Riley

I love Riley, as a brand, as products and their service.
I love the scheme where I can organise how much supply I need for myself and my daughter, and how often, and getting it delivered to our homes completely seamlessly.
We usually order the sanitary pads and they are amazing in terms of material. It's the only one I haven't developed allergies to.

October 15, 2025
Rated 5 out of 5 stars

I love they are organic cotton pads

I've been using Riley for a while, I love they are organic cotton pads and I'm so happy that they finally have paper boxes instead of the plastic bags!
Happy to give a 5 star experience, although the pantyliners still need improvement :)

November 16, 2025
Unprompted review
Rated 4 out of 5 stars

Fantastic product and fills a massive…

Fantastic product and fills a massive gap in the market. Delighted to have made the switch. Only wish would be for the packaging to be more compact. Bathrooms are always tight for space and the large packages for the tampons are inconvenient. Stackable boxes would be much easier.

October 10, 2025
Unprompted review
Riley logo

Reply from Riley

Hi Robyn,

Thank you so much for your kind words and your delight at switching. We always value our customers feedback so rest assured I have shared yours with the wider team. We are always working on improvements in the background so keep your eyes peeled.

Lauren
Team Riley x

Rated 5 out of 5 stars

Excellent protection and chemical free

Really love the subscription service. With 3 girls in our house, I feel I am looking after our bodies with chemical free products. Soft, breathable and absorbent pads. I've been using for two years now. Highly recommend.

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Love Riley and their subscription…

Love Riley and their subscription service, so easy to order and ammend it when needed. The look of the product is lovely and I feel great knowing there are no toxic chemicals or plastic in them. Highly recommend

October 1, 2025
Unprompted review
Riley logo

Reply from Riley

Hi Anna, thank you so much for your kind words. They are always such a boost for us to hear.

Team Riley x

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