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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers found that the product did not work as expected, with some reporting no change in hair color despite following instructions. Several people experienced issues with patchy or uneven color application, and some noted that the color faded quickly. There were also concerns about the product quantity, with some bottles appearing to be less than half full. Some people were dissatisfied with the quality of the product, stating that it damaged their hair, leaving it dry, tangled, or with an undesirable green tint. Conversely, a few other people also felt that the product, when used correctly, provided beautiful color and left their hair feeling soft.

What people talk about most

Product

People report ambiguous experiences with product. Many customers express extreme disappointment, citing... See more

Quality

Users describe ambiguous interactions with product quality. Many reviewers report negative experiences,... See more

Instructions

Reviewers mention ambiguous feedback about instructions. Some customers found that following the instructions... See more

Based on these reviews

Rated 2 out of 5 stars

Few things. Negatives first The product can leave the hair looking blotchy coloured. Some areas catch the colour better that others The bottles of colour have shrunk. My latest one (cara... See more

Rated 1 out of 5 stars

Got the shrine colour removal as it looks so gentle with the ingredients had a bad experience with my hair before last year came along way so carful what i use onit & didn’t think anything... See more

Rated 1 out of 5 stars

Definitely think this is a scam now. I've tried two different products, the toner drops and a semi-permanent hair colour and neither did anything at all to my hair. Thankfully doesn't seem to have da... See more

Rated 1 out of 5 stars

Avoid at all costs - turned hair green and zero customer service. Ditto to these other reviews. Used the copper drops and was happy enough with initial result but within two washes it had gone signif... See more


Company details

  1. Hair Product Store

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1.6

Bad

TrustScore 1.5 out of 5

265 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Loved the bleach and toner

Loved the bleach and toner! It was so easy to use as the instructions were straightforward. I recommend!

June 7, 2022
Unprompted review
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Reply from SHRINE

We love to hear this ! So easy to get perfect results x

Rated 5 out of 5 stars

my fav company for glitter

By far my fav company for glitter. Always beautiful, easy to apply and I recommend everyone to get the peel off glitter glue! It's changed my glitter game!

June 7, 2022
Unprompted review
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Reply from SHRINE

Definitely a game changer ! So happy to hear that you love it x

Rated 5 out of 5 stars

Just the kind of product I was looking for

So far love the results, I definitely overtones with the white blonde tones but I also didn’t care if it turned grey so I threw caution to the wind. If you are picky do a strand test with the fewest drops and work your way up. Also for initial toning apply to dry hair, all semi permanent hair dye can get patchy on wet hair. But for maintenance wet hair will be fine. I’ll definitely try other colors down the line.

June 5, 2022
Unprompted review
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Reply from SHRINE

Thanks so much for your feedback, we would always recommend doing a strand test before use x

Rated 2 out of 5 stars

So disappointed

All I can say positively about this product is that from time of order to delivery was good, just a couple of days. But the product itself was very disappointing. No colour change what’s so ever. Tried it 3 times, each time using more drops but nothing happened.

June 4, 2022
Unprompted review
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Reply from SHRINE

Hey, we are so sorry to hear this !
Please email info@weareshrine.com so our team can look into this and offer some tips and advice x

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Rated 5 out of 5 stars

Love it!!

I bought the rose pink and used 6 drops the colour is subtle but lovely, it even colours my grey !! With repeated use the colour does become stronger...I will definitely be ordering again
After a lot of research i use Alberto balsam shampoo and conditioner, i washed my hair with this a few times before I started using the drops so the drops work better

June 1, 2022
Unprompted review
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Reply from SHRINE

Thanks so much for the feedback ! x

Rated 5 out of 5 stars

Amazing products

Amazing products, the bleach is revolutionary, and the toners that I have ( white blonde, and bronze) are vibrant and effective, can't wait till their own conditioner is back in stock ...
I'm a qualified hairdresser and these as the kindest products I've ever used

June 1, 2022
Unprompted review
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Reply from SHRINE

This means so much to us ! x

Rated 5 out of 5 stars

These drops are great

These drops are great! They really work! Loads better than any purple shampoo I’ve tried.

June 1, 2022
Unprompted review
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Reply from SHRINE

Thanks for sharing your amazing feedback ! x

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Rated 5 out of 5 stars

The best hair dye product I've used

I've been using Shrine Drop-It colours for a couple of years and love them. My favourite is the pink, often mixed with streaks of red or purple. I have my hair highlighted at the salon, to create a mix of white to dark tones, then colour it myself with Shrine, using the White Toner every so often to keep any brassiness under control. I get loads of compliments and can't recommend Shrine highly enough.

May 28, 2022
Unprompted review
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Reply from SHRINE

Love the idea of the red and purple streaks ! Can't wait to hear about that else you create x

Rated 5 out of 5 stars

Love shrine drop it's

Love shrine drop it's! I've used peach, blue & ash toner & white toner & all have been amazing! Even better They don't damage your hair! Hair feels amazing after & I really recommend their conditioner to use with it! It's honestly so good!

May 28, 2022
Unprompted review
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Reply from SHRINE

SHRINE conditioner and drops are the best combination for healthy and fun hair ! x

Rated 5 out of 5 stars

Bleach

Love this product and great for your hair.

May 27, 2022
Unprompted review
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Reply from SHRINE

Thanks so much for your feedback ! x

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Rated 5 out of 5 stars

Absolutely adore shrines products

Absolutely adore shrines products! Every time I visited a salon I left £120 down and always disappointed. Since using Shrine I can whole heartedly confirm I'll never go to a salon to colour my hair again. I got multiple applicants from one tiny bottle and for a tenth of the price from a salon! & my hair has been in great condition too!!! Thank you SHRINE ❤

May 27, 2022
Unprompted review
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Reply from SHRINE

We couldn't agree more ! Nothing better than salon fresh hair at home xxx

Rated 5 out of 5 stars

Perfect!!

I recently bought the conditioner. This is a perfect product for hair dyeing! I hope it will be back in stock very soon.
I can't wait to try SHRINE bleach too.

May 27, 2022
Unprompted review
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Reply from SHRINE

Conditioner will be back in stock tomorrow ! x

Rated 5 out of 5 stars

Delivered on time in great packaging

Delivered on time in great packaging. Directions were easy to follow and the colours were so bright. I went for a rainbow and being able to mix my own colour meant I wasn't wasting any dye. I've still got plenty left to play around with.

May 27, 2022
Unprompted review
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Reply from SHRINE

We love a rainbow look ! Can't wait to see what you create with all your drops :) x

Rated 5 out of 5 stars

The best way to be creative with your hair !!!!

I have been using shrine products for a while now and absolutely love them… the colours are unreal and so easy to use… and the possibilities are endless! Can’t wait to try out the bleach x I Love SHRINE DROP IT Products!!!!

May 16, 2022
Unprompted review
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Reply from SHRINE

Can't wait for you to try the BETTER for your hair BLEACH ! xx

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Rated 5 out of 5 stars

I went for the rose pink its so nice I…

I went for the rose pink its so nice I put the whole bottle in and its just how I like it, I would recommend buying from here if you want to go for a tonner like I did. The best place to get my hair tonner from 😊

May 3, 2022
Unprompted review
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Reply from SHRINE

Rose toner is perfect for the summer ! x

Rated 5 out of 5 stars

I’ve not actually received my order yet…

I’ve not actually received my order yet it’s due on Tuesday. I was just wondering if any customers can tell me if the white toner is good ?.. I had my hair bleached last year and had a bad experience which ended in me having to go a darker blonde to avoid using bleach for 6 months. I’ve just recently bleached my hair light again and it’s got yellow brassy tones but I want a clean white blonde not grey or ashy

April 30, 2022
Unprompted review
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Reply from SHRINE

Our white blonde toner is perfect for removing brassy tones ! x

Rated 1 out of 5 stars

Dismissive and uncaring

My parcel appears to be lost by Hermes, so I contacted Shrine (only email available, how convenient) and they told me to keep waiting!!! I haven't heard from Hermes for days, no update on my delayed delivery. Lawfully this issue is between the retailer and the delivery company!!! Hermes are not contactable by any means, Shrine did not respond to my second email, where I asked them to trace it with Hermes and not just tell me to wait. I need what I ordered!!! Disgusting Customer Services Experience!!!

Update:
Shrine here advising me to email them regarding my order, but they haven't replied to a single email I have sent over the last week!!!
I should've read the reviews about their customer service beforehand!

April 30, 2022
Unprompted review
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Reply from SHRINE

Hey, we are so sorry that you feel this way about your experience ! Please email orders@weareshrine.com so our team can help to resolve this matter. Thanks for your continued patience and support x

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