Weaverstory.com Reviews 549

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers had a great experience with this company. Customers consistently praise the exquisite collection, highlighting the beautiful craftsmanship and exceptional quality of the products, including silk wedding lehengas, sarees, and jewelry. Many appreciate the staff's welcoming, patient, and knowledgeable approach, which makes the selection and customization process seamless. The delivery service is frequently noted for being prompt, well-packaged, and on schedule. However, some customers experienced issues with their orders, including receiving items that did not match descriptions, were of poor quality, or did not fit as expected. There were also instances of slow shipment, unexpected customs duties due to unclear shipping policies, and products arriving without proper branding or tags, making them unsuitable for gifting.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the quality of items such as sarees,... See more

Quality

Clients share positive opinions on quality, with many praising the intricate weave, design, and texture of... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and prompt... See more

Order

Reviewers mention ambiguous feedback about orders. Many customers praise the effortless order and delivery... See more

Staff

Customers consistently note positive experiences with staff, highlighting their welcoming, patient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the most wonderful experience shopping at WeaverStory store. I purchased a few silk sarees and fabrics along with my wedding lehenga, and I couldn’t be happier with my choices. The collect... See more

Company replied

Rated 5 out of 5 stars

My Saree was not only even my gorgeous than in the photographs, but of high quality. All of my items arrived on time and were well packaged. I will definitely by using Weaver Story again in the near f... See more

Rated 5 out of 5 stars

I am a regular customer of weaverstory. I am very fussy about the quality of the product. This time I bought 4 sarees from them and I have problem with one saree. The way they helped to find another o... See more

Rated 5 out of 5 stars

I had a wonderful experience with Weaver Story. Since I live in the US, I handled everything over the phone—from selecting and customizing the design, to choosing the right fabric, to finalizing m... See more


Company details

  1. Clothing Store
  2. Traditional Costume Store

Information provided by various external sources

At Weaverstory we know authenticity and quality are key for our customer satisfaction. We bring to you the best in quality, luxury and purety. You can trust us with your eyes closed :)


Contact info

4.1

Great

TrustScore 4 out of 5

549 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 54% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Super quality of the benarasi material…

Super quality of the benarasi material I bought and the service was great.

November 4, 2025
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Reply from Weaverstory.com

We're so grateful for your 5-star review, Nisha! Your feedback means the world to us. Thanks for choosing us!

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Rated 1 out of 5 stars

I ordered a saree and it was posted in…

I ordered a saree and it was posted in a plain box. The box was not labelled. Saree doesnt have a tag with the company name. There is no indication anywhere to see the saree was from weaverstory. I bought this for a gift and I cannot use this for gifting. I am very disappointed and it was merely a waste of money to buy this product.

November 4, 2025
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Reply from Weaverstory.com

Dear Bindu,
We are sorry to see you had a 1-star experience with us. We value all feedback.
Please know that we appreciate your valuable insight and will carefully review the fulfilment intimation process. It's always our pleasure to serve our amazing customers, and we hope to welcome you back again soon! From everyone on our team, thanks again for choosing WeaverStory!

Rated 5 out of 5 stars

Beautiful fabrics.

October 31, 2025
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Reply from Weaverstory.com

We're so grateful for your 5-star review, Prajakta! Your feedback means the world to us. Thanks for choosing us!

Rated 5 out of 5 stars

Elegant sarees , suits and fabrics

The sarees , suits , fabrics etc from the Weavers Story are exquisitely n carefully crafted, from rich embroidery to elegant designs and a perfect stitch. Every item reflects quality and true craftsmanship. The farbrics feel luxurious n each n every piece looks stunning and graceful.
They also have a beautifully curated variety of weaves, fabrics, crafts.
My favourite favourite go to.
A fan for life.

November 13, 2025
Unprompted review
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Reply from Weaverstory.com

Thank you for sharing your rating and review with our team, Ruchi. We're delighted to hear how much you enjoyed wearing the garments, and it was our pleasure to provide you with excellent service.

It's always our pleasure to serve our amazing customers, and we hope to welcome you back again soon! From everyone on our team, thanks again for choosing WeaverStory!

Rated 5 out of 5 stars

Great experience

Not only did they accommodate my request for quick shipment, the clothes themselves were beyond beautiful and extremely well made. They made me feel very beautiful and confident. 100% recommend. 🥰

October 27, 2025
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Reply from Weaverstory.com

Thank you for sharing your rating and review with our team, Meesha. We're delighted to hear how much you enjoyed wearing the garments, and it was our pleasure to provide you with excellent service.

It's always our pleasure to serve our amazing customers, and we hope to welcome you back again soon! From everyone on our team, thanks again for choosing WeaverStory!

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Rated 5 out of 5 stars

Product and shipment is on time

Product and shipment is on time. Love the purity of all the products you sell.
Thanks

October 24, 2025
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Reply from Weaverstory.com

We're so grateful for your 5-star review, Shubda! Your feedback means the world to us. Thanks for choosing us!

Rated 3 out of 5 stars

Need improvement on timeline and customer service

Product quality no doubt it is good quality but two quick feedback on service and timeline. I never had any issue with most of my past orders but recent few orders I found there is no service level what it use to be ,there is lack of professionalism and no one care how much time has lapsed
The customised product which I ordered has quality issue and was not happy with my last to last order.

October 10, 2025
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Reply from Weaverstory.com

Thank you for sharing your rating and review with our team, Vidya.

Please know that we appreciate your valuable insight and will carefully review the customer service process. It's always our pleasure to serve our amazing customers, and we hope to welcome you back again soon! From everyone on our team, thanks again for choosing WeaverStory!

Rated 5 out of 5 stars

The service was great!

The service was great. Product was beautiful - exactly as shown.

October 29, 2025
Unprompted review
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Reply from Weaverstory.com

Thank you so much for your kind words! 🌸

We’re delighted to know that you loved the product and found it exactly as shown.

Our team takes great care to ensure every piece reaches you with the same beauty and quality we promise.

We truly appreciate your support and hope to serve you again soon! 💛

Rated 1 out of 5 stars

Not worth shipping to Canada.

It took forever for them to ship the items, in spite of a sizeable advance payment made in full. And the worst part was them not following shipping instructions which led to 30% customs duty. Never again.

October 8, 2025
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Reply from Weaverstory.com

Hello Ma'am,

We’re truly sorry to hear about your experience. We’d like to clarify that as per our Shipping & Delivery Policy (https://weaverstory.com/pages/shipping-delivery-policy), any customs or duty charges applicable for international shipments are to be borne by the customer. These charges are levied directly by the destination country’s customs authorities and are beyond our control.

We ensure this information is clearly stated on our website and checkout pages to maintain complete transparency.

We value your patronage and would be happy to assist you in understanding the charges or provide documentation if needed. Please feel free to reach out to us at care@weaverstory.com
for any help.

Warm regards,
Team WeaverStory

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Rated 5 out of 5 stars

Authentic!!

Very nicel and authentic and original fabric

September 22, 2025
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Reply from Weaverstory.com

Dear Rekha ji,

Thank you for your lovely words! 🌿
We’re delighted that you found our fabrics authentic and original — every WeaverStory piece is thoughtfully crafted to celebrate the purity of Indian handloom and timeless design.

We truly appreciate your support and hope to weave many more beautiful stories with you. ✨

Warm regards,
Team WeaverStory

Rated 5 out of 5 stars

Absolutely stunning custom stitxhed anarkali

I had a wonderful experience with Weaver Story. Since I live in the US, I handled everything over the phone—from selecting and customizing the design, to choosing the right fabric, to finalizing measurements—and their team made the entire process seamless. They guided me patiently in giving accurate measurements, and the fit turned out absolutely perfect.

The customer support was excellent, and they kept every promise regarding timelines. My outfit was stitched on time, shipped promptly, and delivered exactly as scheduled. When the dress arrived, I was genuinely impressed with the quality and craftsmanship—it felt truly worth the price.

This was the only outfit I had ordered for a special event, with no backup, and I had zero issues wearing it. It fit beautifully, looked stunning, and made me feel so confident. I’m really happy with my experience and would highly recommend Weaver Story.

August 17, 2025
Unprompted review
Rated 5 out of 5 stars

I am a regular customer of weaverstory

I am a regular customer of weaverstory. I am very fussy about the quality of the product. This time I bought 4 sarees from them and I have problem with one saree. The way they helped to find another one it’s astonishing, specially a lady named Martina. She went out of her way to help me out with selecting a replacement. Thanks 🙏🏼. And yes I recommend this shop.

August 15, 2025
Unprompted review
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Rated 5 out of 5 stars

I had such a wonderful experience with…

I always have such a wonderful experience with Martina as always while selecting and choosing the fabric.She was extremely patient, attentive, and guided me with the best suggestions. The final piece turned out absolutely beautiful and the fitting was perfect. Martina’s eye for detail and her helpful, kind nature made the whole process so smooth and enjoyable. I truly appreciate all her effort and highly recommend her to anyone looking for a seamless shopping experience

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

A very happy first-time customer!

My Saree was not only even my gorgeous than in the photographs, but of high quality. All of my items arrived on time and were well packaged. I will definitely by using Weaver Story again in the near future! A very happy first-time customer!

August 5, 2025
Rated 5 out of 5 stars

Amazing variety and quality. Exceptional service.

The quality and the variety of sarees and material that Weavers Story has is absolutely amazing. The intricate workmanship and the art is absolutely fantastic and it is amazing that the prices are very reasonable, you are not going to burn a hole in your pocket.
The customer service is beyond expectations, during my latest visit we met Pooja, a very courteous and sweet natured very professional lady, she helped us to buy 2 suits 2 dupatts 1 saree, since we arrived in the store a little bit before closing time she kept the store open for us she said we can take our time and not to worry about closing times. I got a blouse stitched and it was amazing how she took detailed measurements she also called the tailor to make sure we can get our clothes before we leave for London. She was so polite and unassuming, it was
like a breath of fresh air. She knew everything about each and every product.I congratulate you for hiring and training such amazing staff, Pooja is an asset to your organisation as she shows what Indian service is like. In future I will only coordinate with Pooja she has made me a permanent customer of Weavers Story.
My best wishes to you for a successful buisness and I highly recommend Weavers Story to anyone who wants to own a piece of authentic Indian art.

August 7, 2025
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Rated 5 out of 5 stars

My Honest Review

Good customer service and product quality

August 14, 2025
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Reply from Weaverstory.com

We're so grateful for your 5-star review, Lakshmi! Your feedback means the world to us. Thanks for choosing us!

Rated 5 out of 5 stars

Trust and quality

I recently purchased a Benaras saree from WeaverStory, and I couldn’t be happier with my experience. The saree is absolutely stunning—rich in color, intricate in design, and truly showcases the beauty of traditional craftsmanship. The quality exceeded my expectations, and it feels luxurious to wear.

The entire shopping experience was smooth, from browsing their elegant collection to timely delivery with careful packaging. I really appreciate the authenticity and attention to detail WeaverStory provides. This saree is not just an outfit, it’s a piece of art that I will treasure for years.

Highly recommend WeaverStory to anyone looking for authentic, premium handloom sarees.

December 25, 2024
Unprompted review

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