Weaverstory.com Reviews 549

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers had a great experience with this company. Customers consistently praise the exquisite collection, highlighting the beautiful craftsmanship and exceptional quality of the products, including silk wedding lehengas, sarees, and jewelry. Many appreciate the staff's welcoming, patient, and knowledgeable approach, which makes the selection and customization process seamless. The delivery service is frequently noted for being prompt, well-packaged, and on schedule. However, some customers experienced issues with their orders, including receiving items that did not match descriptions, were of poor quality, or did not fit as expected. There were also instances of slow shipment, unexpected customs duties due to unclear shipping policies, and products arriving without proper branding or tags, making them unsuitable for gifting.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the quality of items such as sarees,... See more

Quality

Clients share positive opinions on quality, with many praising the intricate weave, design, and texture of... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and prompt... See more

Order

Reviewers mention ambiguous feedback about orders. Many customers praise the effortless order and delivery... See more

Staff

Customers consistently note positive experiences with staff, highlighting their welcoming, patient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the most wonderful experience shopping at WeaverStory store. I purchased a few silk sarees and fabrics along with my wedding lehenga, and I couldn’t be happier with my choices. The collect... See more

Company replied

Rated 5 out of 5 stars

My Saree was not only even my gorgeous than in the photographs, but of high quality. All of my items arrived on time and were well packaged. I will definitely by using Weaver Story again in the near f... See more

Rated 5 out of 5 stars

I am a regular customer of weaverstory. I am very fussy about the quality of the product. This time I bought 4 sarees from them and I have problem with one saree. The way they helped to find another o... See more

Rated 5 out of 5 stars

I had a wonderful experience with Weaver Story. Since I live in the US, I handled everything over the phone—from selecting and customizing the design, to choosing the right fabric, to finalizing m... See more


Company details

  1. Clothing Store
  2. Traditional Costume Store

Information provided by various external sources

At Weaverstory we know authenticity and quality are key for our customer satisfaction. We bring to you the best in quality, luxury and purety. You can trust us with your eyes closed :)


Contact info

4.1

Great

TrustScore 4 out of 5

549 reviews

5-star
4-star
3-star
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1-star

Replied to 54% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Lovely experience with customer…

Lovely experience with customer service. Beautiful saree. Very happy. Thsnk you weaver story.

July 22, 2025
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Reply from Weaverstory.com

We're so grateful for your 5-star review, Suba! Your feedback means the world to us. Thanks for choosing us!

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Rated 5 out of 5 stars

Excellent service

Excellent service! Thank you so much!

July 21, 2025
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Reply from Weaverstory.com

We're so grateful for your 5-star review! Your feedback means the world to us. Thanks for choosing us!

Rated 1 out of 5 stars

Be careful if you purchase outside India

I recently purchased custom items from this team. I live in USA. The team did not make us aware of their shipping policies and penalties that we have to pay in customs. Shipment was very slow and late, and we paid more in customs than actual items purchased.
Be careful and ask questions.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Superb customer service

Superb customer service, lovely product delivered very quickly

July 7, 2025
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Reply from Weaverstory.com

We're so grateful for your 5-star review, Anand! Your feedback means the world to us. Thanks for choosing us!

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Rated 5 out of 5 stars

Awesome place

Awesome place

July 11, 2025
Unprompted review
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Reply from Weaverstory.com

We're so grateful for your 5-star review, Barry! Your feedback means the world to us. Thanks for choosing us!

Rated 5 out of 5 stars

Excellent trusted

Excellent trusted

July 11, 2025
Unprompted review
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Reply from Weaverstory.com

We're so grateful for your 5-star review, Dhananjay! Your feedback means the world to us. Thanks for choosing us!

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Rated 5 out of 5 stars

Weaverstory weaves magic

They never let me down, shopping at Weaverstory has always been a treat.

June 18, 2025
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Reply from Weaverstory.com

Thank you for the encouragement. We look forward to creating more smiles for your loves ones.

Team WeaverStory

Rated 5 out of 5 stars

Lovely Saree

They were able to customize my order and tailor my blouse to exactly as I wanted. The saree is beautiful and classic. The material is very soft and the quality of the saree and blouse is great.

June 5, 2025
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Reply from Weaverstory.com

Dear Indra,

Thank you so much for your lovely message — it truly made our day.

We’re overjoyed to hear that you found the blouse beautiful. Your appreciation means the world not just to us, but especially to our artisans and team. We will make sure your kind words reach them; it will fill them with pride and joy.

Thank you once again for your continued trust in WeaverStory. We look forward to weaving many more stories with you.

Warm regards,

Team WeaverStory

Rated 3 out of 5 stars

No communication was during the waiting…

No communication was during the waiting period
I texted them several times but they didn’t respond .

May 14, 2025
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Reply from Weaverstory.com

Dear Hasina,

Thank you for taking the time to share your experience with us.

At the same time, I want to **sincerely apologize** for the lack of communication during the waiting period. You are absolutely right to expect timely updates and responsiveness, especially after placing a pre-order. Given the nature of craft, at times we are unable to predict the same with accuracy. However, it is disappointing to hear that your messages were not responded to — this is not the standard of care or attention we stand for at WeaverStory.

We are currently reviewing and improving our internal processes to ensure that every customer receives timely updates and prompt responses. Moving forward, our pre-order journey will include:

-Clear estimated readiness timelines at the time of purchase
- Proactive status updates during production
- A dedicated point of contact for every made-to-order piece

Your feedback is not only valid but essential in helping us grow and serve you better. Thank you once again for your support and understanding — and for being a part of our WeaverStory family.

Warm regards,

Team WeaverStory

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Rated 5 out of 5 stars

Beautiful suit

Beautiful suit. Great packaging and fast shipping.

May 3, 2025
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Reply from Weaverstory.com

Thank you so much for your lovely feedback!

Dear Shruti,
We're delighted to hear that you loved the suit and that the packaging and shipping experience met your expectations. Every detail — from the craftsmanship to the unboxing — is curated with care, and it means a lot to us when it’s noticed and appreciated.

We look forward to dressing you in many more beautiful pieces in the future.

Best Regards,
Team WeaverStory

Rated 5 out of 5 stars

Impressed by Quality and Timely Delivery

I’m very pleased with my recent order from Weavers Story. The package arrived all the way from India in a timely manner and was very thoughtfully and securely packed. The craftsmanship was good—stitching was neat and precise—and the customer service throughout was responsive and helpful. Overall, a seamless and satisfying experience. I highly recommend Weavers Story for their quality and professionalism.

April 30, 2025
Unprompted review
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Rated 3 out of 5 stars

I disliked the fit of the outfit

I disliked the fit of the outfit. The sizing of the shirt was small and the lengha was big. They offered no option of letting it out as there was no fabric inside the stitching to widen it.

April 3, 2025

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