Webhuset Reviews 

Susana was very helpful
Found the customer service by Susana very helpful and efficient!

Tiril game me a awsome customer service experiance.
Quick and helpfull replies !

Give her A Raise!!!!!!!!!!!!!

Always helpful, polite and efficient service. My questions are always answered and problems resolved. Thank you!

Quick and good help. Explained what was wrong and changed it for me. Then explained what they did to make it work.

This company delivered the domain, and login worked the first 6 months.

Then I could no longer log into their portal, hence not set up anything, not even contact them through the portal. So I tried contacting them without calling for the next 6 months, trying to get help with this error when logging in. Something about a fireball blocking my brute force? Some strange error I've never seen before. I tried sending them an email, they list their email as support(at)webhuset.no on facebook and on their website, and even here! --------->
But I'm getting a message back that the email wasn't delivered because it doesn't have a case number in the subject. I tried using their fake live chat(which doesn't exist), the link just sends me to # - current page(top anchor). And facebook has no way of chatting or leaving messages, which I tried doing within their posts(as you can't make any NEW post on their page).

And so I got an email telling me they will renew the domain automatically, which I do not accept. So I had to resort to calling them, eventually. And of course I can't speak to anyone, as they have "so much to do" - I doubt it! I accepted a call-back, and we shall see. I'm not getting any calls back. And I need to change all my cards to avoid them getting any more money.

And as I've read other reviews, everyone is about the same thing, and their copy/paste answer helps no one. Wonder what the persons working there are thinking getting this much negative reviews for their support..

I'm shocked they have this high rating on trustpilot. :O It's a disgusting firm, would NOT recommend! Stay away!

Reply: I called you, no one called me back on the callback. And chat.. Again, there is no chat, that works anyway. No way to contact you, email doesn't work. I can't log in anymore(technical issue on your part).

I would commend Agent Susan and thank her for her commitment to solving the problem.

Webhuset provides poor support. They do not take PayPal, and they charged my credit card without my permission. Getting away from them is difficult -- they don't want to let go of my domains, even though I have transferred them away to another ISP. Then they made up some bogus story about having credits for me, so they needed my credit card again. I didn't trust them, so I gave them a debit card, with no money on the associated account so they could not charge the account. Then the story changed, and they could only credit me on my original credit card. Which was also BS. They said they credited my card, but they really did not and made up some other story about how the credits were against unpaid invoices. But there were no invoices! I have absolutely no trust in anything Webhuset tells me, and I can not wait to be done with them.

fast support, kind people on the chat and everytime you need help they are there to fix your problems like a real hero ! :)

I got help very quickly, the agent was super helpful and nice to me. We fixed my problem very fast.

god og rask support. hyggelig service senter

Very helpful and friendly team and espcially the support agent mats well done!

I had an issue about register my new domain, and started a livechat. they are very fast and efficient to find out the issue and help me to fix it! It was Mats who helped me, and i am ver happy about the help!
Will continue use webhuset in the future!

We are have a partner account and I like the new update on the website. The support is usually ready to help. Totally recommended as your supplier for Office365 and web services.

Quick and very helpful support team both on phone and site chat.

Tålmodig service og god support på chat! Vi har ingen in-house IT ansvarlig, men får god hjelp fra Webhuset.

I had a complicated task of trying to make a new email address work. I have tried for a long time and it just didn't want to receive emails, just send....

Felicia B. at Webhuset quickly guided me through it and explained that I had to add MX, CNAME and TXT at my dns provider which are WIX....

For a NON IT guy like myself she did a great job at guiding me through it.

Thank you Felicia:)

Exelent service and fast response on chat.