We Burns It Reviews 81

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products and the outstanding service they received, often highlighting the staff's helpfulness and professionalism. Many people were thrilled with the finished items, noting the impressive detail and craftsmanship, and frequently mentioned that the results exceeded their expectations. Consumers also appreciated the excellent communication throughout the process, the quick turnaround times, and the personalized approach to their requests. The staff's willingness to go above and beyond, even with last-minute requests or complex designs, was a recurring theme among satisfied customers.

What people talk about most

Product

People report positive experiences with product. Customers consistently praise the high quality and amazing... See more

Service

Clients share positive opinions on service, consistently praising the excellent customer care from start to... See more

Quality

Customers consistently note positive experiences with quality. Reviewers are delighted with the finished... See more

Staff

Reviewers mention positive feedback about staff, consistently highlighting their exceptional helpfulness and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the fantastic service... See more

Based on these reviews

Rated 5 out of 5 stars

What a top bloke - Incredible service, extremely helpful and great comms. Nothing was too much trouble for John and end product was exactly as I had envisaged. Quality engraving and quick turnarou... See more

Company replied

Rated 5 out of 5 stars

This is my third time using this service and yet again I'm over the moon with the outcome. Very friendly and helpful when choosing the design, giving realistic feedback about how the design would work... See more

Company replied

Rated 5 out of 5 stars

I messaged WBI yesterday! I’d left it last minute to get a gift, despite the short notice he managed to not only get it done the next day for me despite his large workload, he also created t... See more

Company replied

Rated 5 out of 5 stars

Ordered a full engraved wrap on a yeti bottle, john was super helpful with sourcing the bottle and helping with the design process. Fantastic communication through out. Absolutely over the moon with... See more

Company replied


Company details

  1. Engraver
  2. Craft Store
  3. Laser Cutting Service

Written by the company

Bespoke laser engraving and product work for personal or business use. Specialising in slate, metal drink ware, wood, notebooks and leather. Proudly producing our own line of: Metal medal storage tins EDC tins Leather watch straps A proudly serving Royal Navy sailor & volunteer Lifeboat crew member based in Hampshire.


Contact info

4.9

Excellent

TrustScore 5 out of 5

81 reviews

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Rated 5 out of 5 stars

We Burns It

We Burns It, Great value and service. Now got my custom yeti mug engraved ready for all the long gigs on the road.

April 18, 2026
Unprompted review
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Rated 5 out of 5 stars

I met John at the British Shooting Show…

I met John at the British Shooting Show 2026 and what can I say… he is a lovely bloke easy to talk to and very welcoming! John did a perfect job of engraving my dog onto my Yeti bottle and I was speechless with how amazing it looks! It’s already gotten so many compliments and I wouldn’t recommend anyone else for engravings! I’ll definitely be coming back for more!! Thank you John!

February 15, 2026
Unprompted review
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Rated 5 out of 5 stars

What can I say about We Burns It

What can I say about We Burns It? From start to finish, the entire experience was outstanding. Communication was fast and responsive, the logo design was absolutely perfect, and I truly appreciated being shown the step-by-step process along the way. Knowing that he also serves military personnel makes it even better. Veterans helping veterans—doesn’t get any sweeter than that.

February 9, 2026
Rated 5 out of 5 stars

Personalised Yeti stackable

What fantastic service and customer care from start to finish. The finished product way out did my expectations and the person who received it as a gift was blown away! Thank you !!

January 22, 2026
Rated 5 out of 5 stars

Honey badger on pink yeti bottle

Really easy to get in touch with. Fast response. Had an image idea for a yeti bottle. Communication with vendor was easy. Item was ready and dispatched well within the stated 3-4 weeks. Really pleased with the item as it's a leaving gift for a colleague.

February 2, 2026
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Rated 4 out of 5 stars

I requested a fully engraved wrap for a…

I requested a fully engraved wrap for a Yeti bottle, and John's assistance was invaluable in both finding the bottle and guiding me through the design process. His communication was excellent throughout the entire experience. I am thrilled with the final result! I will certainly turn to John's expertise again in the future.

January 26, 2026
Unprompted review
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Reply from We Burns It

Hi Ichen,

Thank you for your message.

We’re always keen to improve our service and would genuinely welcome any feedback that could help us achieve a 5-star experience. However, we’re unable to find any record of an order under the name “Ichen.”

If you’re happy to, please drop us a message on Instagram with a few more details and your feedback. We’d be more than happy to look into this and use it constructively to better our service.

Kind regards,
John

Rated 5 out of 5 stars

A wonderful experience from beginning…

A wonderful experience from beginning to end! John couldn’t do enough to ensure his fit the design and result I was looking for! He was so tolerant of my stupid questions and ideas and delivered an awesome gift for my partner - I’ll be back for more!!!

January 19, 2026
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Reply from We Burns It

Mike - it was great designing it for you. And it came out beautifully.

Rated 5 out of 5 stars

John has gone out of his way to meet…

John has gone out of his way to meet requirements and is always on hand for advice and support

January 20, 2026
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Reply from We Burns It

Lee, pleasure to be of service and great to have you back as a returning customer!

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Rated 5 out of 5 stars

A 5 star service

Great service from first contact to my item being delivered back to me. I would highly recommend We Burns It to anyone looking for customisation.

January 19, 2026
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Reply from We Burns It

Ben, Glad we could deliver on this one! Thanks for your custom

Rated 5 out of 5 stars

Absolutely outstanding service from We…

Absolutely outstanding service from We Burns It. They created a fully personalised Yeti mug for my wife as a Christmas gift, and it was genuinely perfect. The level of detail in the laser engraving was excellent, and the finished product exceeded expectations.

The mug was incredibly well received by my wife, and every friend who has seen it has commented on how good it looks. You can clearly tell a lot of care and pride goes into their work. From the quality of the engraving to the overall finish, it was first class.

I would not hesitate to recommend We Burns It to anyone looking for high-quality, personalised laser engraving. I will definitely be using them again.

December 25, 2025
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Reply from We Burns It

Thanks for your return custom, a pleasure as always

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Rated 5 out of 5 stars

All round excellence

I have had a good number of pieces engraved through We Burns It and I plan on ordering many more. From excellent communication through to quick process to a great quality product at the end, everything is top notch.

January 14, 2026
Unprompted review
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Reply from We Burns It

Pleasure as always

Rated 5 out of 5 stars

Excellent Service

John was super helpful in talking through designs and then producing some amazing engravings for some yeti tumblers as wedding gifts and a birthday present. I wouldn't hesitate to recommend John and We Burns It to anyone looking for an engraving service.

September 1, 2025
Unprompted review
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Reply from We Burns It

Thanks Craig, it was great to do this for you

Rated 5 out of 5 stars

Top quality work

Top quality work, really happy with the result. Would definitely recommend for engraving.

December 20, 2025
Unprompted review
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Reply from We Burns It

I would recommend you as a customer!

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