This was our third vehicle sold. It was a very nice, experience again. The Representative was very knowledgeable, pleasant and efficient, because you would think these things would take forever.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This process was so smooth and easy thanks to Frances. She was very knowledgeable and experienced. I appreciate her realness, and her ability to understand what I needed. She explains everything to yo... See more
Company replied
The process was smooth from start to finish. Although my in person evaluation of my vehicle was less then the initial online value (which I expected) I still received a satisfactory payout for my vehi... See more
Easy experience, totally painless. Took around 50 mins overall including the paper work. The branch manager was very friendly and made the experience feel very light weight. They offered a better dea... See more
Company details
About We Buy Any Car® USA - Allentown, PA
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
1217 Hanover Avenue, 18109, Allentown, PA, United States
- (484) 232-7099
4.8
Excellent
914 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Carter Garcia was wonderful
Carter Garcia was wonderful. He was very polite, professional, and personable. He was clear, concise about policy and procedure. When he told us the price had changed from when we got the quote- and we disagreed, as we explained we had already told them about the scratch on the bumper when we put in the original description and got quote, he did not argue. He simply said "That"s what came back"
So we just picked up the keys and title from his desk and said no thank you and left. He was not angry or disrespectful in any way. He just said I'm sorry-have a nice day. We did come back after someone approved the original price, And he was still very courteous and professional. In the customer service industry myself-it was refreshing to see someone who obviously liked his job, his customers and knew how to treat them.
March 23, 2025
Lure you in with great offer
Selling a car for an estate, I received an online quote from both WeBuyAnyCar.com (WBaC) and Carmax. WBaC Made an offer almost $2,000 higher than Carmax, so of course I went with WBaC. After insight inspection, the offer was $3,500 less than the quote! I worked with the WBaC employee and came to an agreement.
Please be aware of the $400 “small processing fee” that’s not mentioned on the site that comes right off the top of the offer.
While I did expect a little of this, I was surprised how much less was offered.
The WBaC employee, Carter, was professional, knowledgeable, courteous and friendly, a real pleasure to work with. My complaint is with WBaC practices of luring people in with inflated online quotes.
April 1, 2025
Carter was easy to work with and…
Carter was easy to work with and explained everything clearly.
March 30, 2025
We Buy Any Car
Mr Ramos explained everything. He gave us the quote and I was satisfied. I would recommend this company.
March 28, 2025
Quick and easy.
March 21, 2025
They were friendly and explained the…
They were friendly and explained the process. There was no high pressure sales.
March 22, 2025
David made the sale of my car pleasant…
David made the sale of my car pleasant and enjoyable.
March 16, 2025
David was very helpful and fair.
March 16, 2025
Dave was super
Dave was super, such an easy process. He helped greatly getting me a good and fair price for my vehicle. Thank you to the We Buy Any Car office in Allentown. PA.
March 15, 2025
Very professional and a fair deal.
March 11, 2025
Brandon was so nice and personable and…
Brandon was so nice and personable and I received good money for my car
March 7, 2025
They give me super bad price
March 10, 2025
Unprompted review
Reply from We Buy Any Car® USA - Allentown, PA
Hi Issam and thanks for reaching out to enquire about the value of your 2018 Mazda3. We provided a very fair valuation estimate for the Mazda in today's market but respect that it did not meet your expectations which are significantly higher than the Mazda's value.
Unfortunately, you financed the Mazda at the peak of the pandemic when prices were artificially high, and you owe thousands more than the car is worth in today's market. We sympathize with your situation but are not able to pay above market value to cover your negative equity. You can take it to any dealer, and they will tell you the same.
I see you booked an appointment even though the valuation estimate was thousands less than you owe. Our team was honest and transparent with you and set appropriate expectations to save you making a wasted trip and we're sorry that your difficult situation with negative equity has caused you to have a negative opinion of us. Your frustration would be better directed towards the dealer who sold you the car.
Our team has reached out to you to try and address your dissatisfaction. We are the number one rated auto dealer for customer satisfaction in the country and I'm sorry we could not find a way to give you the same great customer service experience reported by almost half a million customers.
We remain hopeful of giving you a positive customer service outcome. You can reach my team at customerfeedback@webuyanycarusa.com if we can be of further assistance.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
Very honest and helpful .
Was a great visit and very helpful also honest and everything worked out great easy to deal with .
February 25, 2025
Easy way to sell a car
Fair price. Good communication about coming to see the car.
Allentown arranged for someone from Philadelphia to buy the car. I appreciated that very much. She was running late, 1 hour, but kept me updated.
It took 2 hours to process the paperwork after the test drive, which I thought was overly long.
It took 3 days to come pick up the car. I was never told it would take that long. The car was parked in a private lot, but the owners were understanding.
February 22, 2025
Very friendly experience
Very friendly experience, no pressure and fair price for the car better then a dealer trade and no hassle of trying to sell it personally.
February 23, 2025
Great experience
Great experience.
Convenient and easy transaction.
We Buy Any Car.com Representative was friendly, knowledgeable, and helpful.
February 16, 2025
From Start to Finish
From start to finish, my experience was positive. Professional and transparent comes to mind. Melanie came to my house and explained the process without any pressure to make a decision. She was pleasant and I felt comfortable asking her questions. I thought the offer was fair and the actual process couldn't have been any easier. I highly recommend them.
February 12, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.