We Buy Any Car® USA Reviews 

75,206
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 7,332 reviews, reviewers overwhelmingly had a great experience with this company. Visitors find the website very easy to navigate and appreciate the convenience of scheduling appointments according to their personal schedules. Customers frequently praise the staff and branch managers for being exceptionally professional, courteous, and helpful throughout the entire vehicle selling process. People truly appreciate how remarkably smooth, quick, and transparent the transaction is, with many users successfully walking away with a check in hand in less than an hour. Some people were dissatisfied with the pricing transparency, noting that the final offer received in person was significantly lower than the initial online quote following vehicle inspections.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their professional, efficient, and... See more

Service

Customers had positive experiences with service, frequently describing staff members as friendly,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how quick, smooth, and painless the... See more

Price

Users describe ambiguous interactions with price, as some consumers reported that final offers were... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that representatives are extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our final offer for the car was significantly less than the online quote even though we documented mechanical issues but we were exhausted by the thought of taking the car somewhere else to sell it. J... See more

Rated 5 out of 5 stars

The buyer from company "Hew" was very friendly and informative. He checked over our car then made an offer that was reasonable. After paperwork, sale title transfer was complete I received payment. T... See more

Company replied

Rated 5 out of 5 stars

The entire experience was outstanding. Your website is easy to navigate only takes a few minutes to complete. I could not set up an visit until I returned to Lakeland more than one week later. Setting... See more

Company replied

Rated 5 out of 5 stars

The whole experience was unbelievable. I went on line and I received a phone call immediately. They went out of their way to arrange an appointment that would fit my schedule. It seemed a little too... See more

Company replied


Company details

  1. Car Dealer

About We Buy Any Car® USA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info


4.8

Excellent

TrustScore 5 out of 5

75K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(75,206)

6,733 reviews in the last 12 months

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carmax

Rated 5 out of 5 stars

Fair, quick and painless sale of my Subaru

I had an easy and quick car selling experience with Joseph at we buy any car. He explained the process, was honest and fair along with being quick. I made an appointment and it took an hour and I walked out of the office with a check. Joseph was so nice, capable and quick. I had my Subaru for 12 years and it was time to move on, he gave me the best price from the different car dealerships, Carvana and Carmax that I'd visited. There were also no potential post sale adjustments to the price I got from We buy any car like other places that buy autos have. I recommend we buy any car if you're looking to sell your car. It was painless with the amount of time and no bs in process. I had expected it would be difficult/exhausting along with being worked over, but not at all. Good luck with your selling process and hope your experience will be as positive as mine!

February 25, 2023
Rated 5 out of 5 stars

The representative was pleasent.

The representative was pleasent. He did find deductions with the car. That in it self was expected. I did not like the fact that the algorithm brought the price down to
1 fifth of the internet evaluation. Eventually the price was raised. Now I wonder if I should have received more.
Some of the people I spoke with said I should have taken the car to Carmax instead. The follow up was more than I expected. A very good review is of great importance to them. Because I was not completely satisfied at first, they asked me, " What would it take for you to be happy. " I told them, and they did it. I am now very satisfied with the whole experience of selling my car to them.

February 23, 2023
Rated 5 out of 5 stars

I was surprised at just how good this little company was...

I did not have much confidence that this deal was going to happen when I initially made contact on the company's website. Most other places were only giving online offers of $200-$800. Here I was getting quoted $3000. I thought this must be a scam. But I only had a couple days to sell my car so I stopped in. They were very courteous and kind. Not pushy at all. They performed a thorough inspection of the car and made me a final offer of $2000. We signed some paperwork and I walked away with a check. The whole process took about an hour. I was happy I took a chance here and didn't fall victim to the lowball offers that borderline on theft from bigger companies like CarMax, Carvana, and Kelly Blue Book.

February 7, 2023
Rated 3 out of 5 stars

DO NOT SELL YOUR VEHICLE TO WEBUYANYCAR. We dealt with Thomas at the Waukesha…

We dealt with Thomas at the Waukesha location. He was very friendly and courteous, the only reason I give 3 stars for this review.
I first started with the online valuation for my 2017 Kia Forte. The online tool stated $8800. After meeting with Thomas, he stated the car was in a severe front end collision prior to the 4 years in which I owned it per a carfax report. My car was in great condition other than a couple of small door dings, and it ran flawlessly the entire time I owned it. Thomas went outside with his “paint thickness” meter and did a walk a round examining the vehicle. After taking a few photos, Thomas drove the vehicle with myself in the passenger seat.
Upon our return, we went inside to discuss how much webuyanycar would pay me. Thomas looked at me and stated “we can give you $6100”. I immediately stated I am in no rush to get rid of my car by giving it away for this price. Thomas then said “would you take $7000?”, to which I hesitated. Thomas stated “let’s see what I can do”. After sending a message or email to whomever, he came back with a “yes, we will give you $7000. I again told Thomas I was in no rush to give my car away. Finally Thomas asked “what is the lowest I would go” and asked if I would take $7500. I hesitated on $7500 as well, but gave in and sold it to them for $7500.
Was I happy with the experience? Absolutely not. An online valuation tool from Webuyanycar, said they were offering $8800. I walked out with $7,500 after haggling like you would at a cheap car dealership. Think about it, he went from $6100 to $7,500 in a matter of 15 minutes. Needless to say, I walked out of there feeling I was swindled out of a car. The entire process took about an hour and fifteen minutes from the time I arrived there. A check was given to me after haggling the price, at least that was truthful as it states you’d be given a check immediately.

After returning home, I checked out the valuation tool for Carmax. Carmax stated they would give $10,000 for the same vehicle. After speaking with another person who has used Carmax, they stated they received exactly what the tool stated. If I did it over again, I WOULD NOT use Webuyanycar. I should have walked out as soon as I heard they weren’t going to give what the online valuation said they would give. Oh, once again, they did state they had a carfax report from an accident it was supposedly in before I owned the vehicle and used that as a reason why they weren’t going to pay what they initially stated. The vehicle ran perfectly for 4 years and 50,000 miles I had put on it.

February 18, 2023
We Buy Any Car® USA logo

Reply from We Buy Any Car® USA

Hi Thomas,

Thank you for choosing webuyanycar.com to sell your vehicle.

We are grateful to have earned your business but disappointed that it was not the five-star customer service experience we strive to provide to everyone. We appreciate you for taking the time to speak with Area Manager Alisa. We hope she was able to address your concerns and restore your faith in us.

We value honesty, integrity, and transparency, and are happy to explain any pricing decision. Unfortunately, accident history on a vehicle does negatively impact the resale value. It is referred to as "diminished value" and is a well-documented problem when a vehicle is involved in a reported accident. This may not have been declared to you by the dealer who sold you the vehicle but we operate to strict ethical standards and are obligated to report that to any potential buyer. Whenever an accident is reported on CARFAX, it does reduce the resale value. It is unfair and we hate having to be the people who deliver bad news to our customers.

In this case, Illinois Police reported that the vehicle was involved in a "multiple impact collision" in 2017. This information is shown on the CARFAX report to potential buyers, and this does deter many buyers from purchasing the vehicle. We have to take this into account when making you an offer that reflects the true market value of the vehicle. It's unfortunate and unfair, but it is something that is entirely beyond our control.

This is why we ask during the online valuation whether the vehicle has ever been involved in a reported accident when completing the online valuation so we can give you a fair warning that the accident will affect our final offer. We apologize for not doing a better job of making you aware of the impact adverse history has on the resale value of your vehicle when you sold it to us.

Our objective is to buy the car at a price reflective of its resale value, taking into account any issues which have a tangible impact on the resale value. Buying the car at a price that is fair to the customer and allows us to take a modest margin is the aim and we're sorry the price did not meet your expectations.

We remain committed to giving you a five-star experience and earning your future business. If there is anything more we can do to improve your experience, please do not hesitate to reach out to Alisa or contact our Customer Experience Team at customerfeedback@webuyanycarusa.com.

Thank you again for your business, patience, and understanding.


Warm regards,
Nazel, on behalf of We Buy Any Car

Rated 5 out of 5 stars

Great Experience at Capital Blvd

I visited the Capital Blvd branch on Wednesday 2/15 and worked with Donny Cruz on the sale of my Jeep Wrangler. I had already run several online valuations and visited CarMax for a full appraisal. Donny completed a thorough assessment of the Jeep and offered $1,000 more than CarMax. We visited a few days later to close the transaction and completed a very smooth transaction. Donny was extremely professional and kept me informed throughout the process. I highly recommend this company and this office of WBAC.

February 18, 2023
Rated 5 out of 5 stars

Outstanding Service

Outstanding service! From the moment I looked for an online value, to the moment I stepped into their place, I was greeted professionally, and service was rendered efficiently. Jeffrey Powell, branch manager, was very attentive. He explained with details all the process involved in appraising my 2017 Chevrolet Volt vehicle, and all the steps to follow. The beauty of the whole process was the fact that I did not feel any pressure whatsoever as to making a decision right at the spot to sell my vehicle. He even allowed me time to check other places, and assured me that they can be able to beat any offer. So, they did. After 3 days having their appraisal, and me going into other places, I actually had an offer from CarMax, and they were able to beat the CarMax appraisal's, and I finally got to sell my car to them. The process was clean, informative, and very professional. They even took care of my pay-off payment to my lender, and then issued my remaining amount check right there and then. I would certainly come back if I have to ever sale another vehicle. I will also recommend them 1000%. Jeffrey P***** is the man! Very pleased with my outcome with "WeBuyAnyCar.Com". Thank you. Mr. Leslie A*************** Tampa, Florida

February 3, 2023
Rated 5 out of 5 stars

Highly Recommend

Great experience. Highly recommend. The offer for our vehicle was higher than CarMax and Carvana. The customer service was excellent. Matthew is very friendly and professional. Walked us through everything. Explained the process and the steps. Even though it was busy, Matthew worked hard to get us in and out as quickly as possible. We will certainly use this service again.

February 3, 2023
Rated 5 out of 5 stars

First time using We Buy Any Car

I was referred by someone who had compared 3 companies and they were the best. Leo was professional and easy to work with. Took some time but way less time than Carmax. The offer was similar to the online estimate. Walked out with a check.

January 11, 2023
Rated 5 out of 5 stars

Excellent Service, Fair Price

Raymond did an excellent job. He reached out to me to reschedule while his current appointment was taking extra time. When it finally came time for my appointment, Raymond walked me through the entire inspection and answered all of my questions. After he was done I got an automated offer based upon the inspection and then a second offer from the sales team. The offer was reasonable and in my case beat Carmax. The entire process took around an hour and Raymond was a pleasure to work with. Despite freezing rain, cold winds, and several overdue appointments stemming from bank phone calls he had a pleasant attitude and went out of his way to make the selling experience transparent and pleasant.

With all of that said, you would get more money selling your car on FB marketplace, etc. However, if you want a smooth and quick transaction selling your car this would be a good place to go.

December 15, 2022
Rated 5 out of 5 stars

I took my son's 2016 Mustang to CarMax…

I took my son's 2016 Mustang to CarMax and received a low offer because of 3 car accidents that CarMax never shared when I purchased the car three years earlier. While I was at Carmax, I Googled other places to sell a car and We Buy Any Car came up and I scheduled an appointment. My entire experience was great and I received the proper value for my car with full transparency. I recommend We Buy Any Car to anyone looking to sell a car.

November 19, 2022
Rated 5 out of 5 stars

Amazing experience

Amazing experience. We’ve been to Carmax and others and the service here doesn’t compare. It’s a one on one experience and it’s fast. Car was looked at driven, and a check in my hand in less than an hour. The person we dealt with was polite and knowledgeable. I highly recommend this company to anyone looking to sell.

November 12, 2022
Unprompted review
Rated 5 out of 5 stars

Great price, thorough appraisal

William was awesome, ran some diagnostics through the obd2 port, quick test drive, paint matching revealed a fender bender that I had added to the cars description. Sent the info to corporate and had us sign some documents. We walked out with a live check more than Carmax was willing to pay.
I would definitely recommend this service to anyone looking the get top dollar for the vehicles.

November 7, 2022

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