We Buy Any Car® USA Reviews 

Jim O’Connor, Brookline location, Pittsburgh, PA, did an excellent job. He started by confirming the initial on line evaluation and my reported vehicle problems. Then surprised me with the fee. He would normally tell clients about the fee during the pre-appointment call but we didn’t connect. That is the only reason for the missing star. I suggest you do a couple on line evaluations and you will find these guys have the best value. Just be aware that no matter where you go the internet valuation will always get dropped, the key is how are the reasons explained and are they realistic. Also, read the fine print, there’s usually fee!!
In about an hour I had a fair value check in my hand. Highly recommend the process if you’re looking to change or sell your car. I dare you to compare to your dealership’s value of your trade in.

Jon at the Morton location (where I had an appointment) made the whole process fast, efficient & pleasant. I was taken aback by the substantial "documentation fee" which I had not noticed any mention of on their website.
Otherwise, I came away satisfied with a fair settlement.

My visit with Josh was good but there was another person talking to Josh on the other end. The person on the other end of the phone missed the evaluation of my vehicle by a golden mile, this person had the evaluationall wrong until I corrected the mistakes. Josh had a few errors by saying that he heard loud clicking sounds in my engine, but he forgot that he had just started the engine, and didn't give the engine oil enough time to reach the engine ports. Hey, it's a 2006! But all in all, the offer was $1219.00 but I was also told that I had to pay the 219.00 in some kind of fee, that I didn't understand because I am the one selling...🤔. So I excepted the offer, I won't be returning anytime soon and I may be telling my friends the same.....

They low ball offer price once you get there and then hit you with $99 document fee. So you basically giving your vehicle away.

Janira in Leesburg, Florida was personable and professional.
She inspected my car, then made me an offer, which I accepted.
I received a check whose funds were available immediately so that I could buy a larger vehicle.
The process of selling my car was quick, easy, stress-free.
One caveat: the surprise documentation fee of $299.00, which was deducted from the original offer to buy my car.

easy, polite, fair and quick. would have got 5 stars if you ate the paper work fee but i was totally satisfied with the experience if i have to will use you again

Would like to be able to enter more details about Truck. Got quoted $904 and ended getting $600. I was penalized for a check engine light and having a manual transmission. Would have been nice to enter these details in the initial data collection to get a more accurate quote. Understood how the issues lower the value of the truck but sucked thinking I was getting $900 dollars and ended up getting $600 in the end. The $100 dollar documentation fee should also be listed that it will be deducted from the quote. That seems excessive.

Heather and supporting staff, sorry I I forgot others names we're efficient from beginning to end. The automated responses and incessant reminders were probably a bit too much but being in the business I completely understand them. I did the initial evaluation of the car I was selling and brought it there and had no high expectations and a number in mind. I believe I was fair in my analysis and expectations although this was not my direct daily driver that I was analyzing. The actual offer was far below than the initial analysis online and from the dealership where my father initially purchased his vehicle. I had a really long conversation with the dealer and the dealer said that was the auction price so we buy any car initial price came well below the auction price for the car that I was presenting to webuyanycar.com. so at the end of the day I had a final number in mind and we buy any car came within $200 loss of my bottom line offer so you decide for yourself money-wise where you want to go but people wise Heather and her staff wear superb amazing and my dad although it's hard to sacrifice any car because you are too old to drive had an good experience and that was more than I could ask for because getting out of the house was a huge deal for him! I wish webuyanycar.com had more lenient rules about making all titleholders be available because this was an amazing strain on my family to provide the actual presence of my father at his age to show up at the dealership. Again I just will tell everyone expect rules to be rules and that will be extremely it! The only other thing I want to say is that this is not my first sell from we buy any car I actually sold a car probably five years ago and there was no fee to sell the car but this year when I went to sell the car there was a fee of $299 and I did not ask for clarification however was concerned that there would be a fee that I didn't realize that was there so if you're selling your car again check all the paperwork and check all the bottom lines that all the Asterix because I always do a really good job of that and the $300 fee was a shock to me when I sat there.

Never having sold a car privately, I had many concerns and questions as I entered this process. I did my research into companies in my area, not wanting to be taken advantage of and saw We Buy Any Car with great reviews and made an appointment. I was honest about looking at other companies, as well. I was given a good price but wanted to make sure it was the best one and as I left, Robert let me know that he would try to match or beat other offers, if possible. I can vouch for him as he was able to beat the other offers, and no title fee to take away from the price!
Highly recommend this company and Robert, specifically!

Was disappointed that the amount paid was much less than quoted. Also the fee that was charged. The associate helping me was wonderful.

It was a great experience. Heather walked us through the process. The $99 Document fee was not expected and not mentioned online when getting your price. So always expect to get less then the online quote.

The only reason I didn't give them 5 stars is due to the $299 Inspection/Documents fee, he only drove the car 5 minutes and there was hardly any paperwork involved with the transaction. Other than that it was a quick and smooth transaction

Eric, the manager at the Bedford Hts, OH office was great to deal with. He was very professional and observed all infection precautions. My complaints were that the online estimate did not allow for the fact my car was a manual transmission and did not indicate that there was a $219 document fee which lowered the amount that I received for the car.

While it is good to have a selling venue such as we buy any car to sell your car vs. trading it in, I will say that we were surprised to be hit with a FEE that went undisclosed until AFTER the offer was made and accepted and we were signing! The fee was $299.00 but the person handling us put the fee into the specifics of paperwork showing THAT (inflated) amount added into the price we agreed upon. So it LOOKED like we were offered and paid more for the car than we actually were. How can you do that-really-? It is underhanded, actually, a falsehood in our opinion. Why is the seller paying a fee anyway-you know darn well that "we buy any car" is MAKING money on the vehicle. It just brings to mind the feeling one has when purchasing a vehicle at a dealership and can never really tell how much you paid because there are so many numbers you leave there wondering or feeling if you got any deal at all! Sellers should know this going into it.
Their website states there is a fee if you owe more to the finance company than the car is WORTH-that was not the case. A good amount was paid to us. Sellers be aware...

While the employee was as helpful as could be. She was at the behest of someone else on the other end of a phone. Almost like the old car dealer move of “hang on I need to talk to my manager” After using a paint meter I was told that the amount of paint on the car was to high. It must have been in a serious accident. Basically accused me of trying to sell a car with a bent frame. Even though no disabling accident was on the car fax. They give you a high number on the internet then they lowball you just like the worst used car dealers. Would not recommend this business unless you are so desperate there is no other place to turn. Forgot to add they robbed me of 299.00 for a “ title fee “ on a title that was free and clear of any liens. Scam company designed to take advantage of people. Recently after my review I was advised of the reasons for my cars valuation. It had been in two previous accidents that lowered it’s value. Their explanation was in depth and really made sense. They also refunded me the amount of the title work. They could not have tried harder to make things right. I would recommend this company.

Wish the delivery fee would heave been taken out of the on line estimate so that the offer would have been closer to first on line value.

They said that we could negotiate a price but they wouldnt I had to catch a flight so it was irritating and I finally just lost it and took the offer I had a brand new 250 battery in the vehicle and they only offered 200 I said I would of been happy with 250 just to record to recover the cost of the battery but they refused and then offered me 50 dollars if I took the battery out finally just was so unhappy I took the 200 because again I had a flight to catch will never use this service again and on top of everything they internet didnt state they would charge 100 dollars for a document fee just big scam place very unhappy with the way the operate the woman helping me was very nice and understanding though

Ramon was great to work with. But the web site that give me the figure the car was worth showed nothing about paper work fee. If I didnot drive one hour to you. I would have sold car back to dealership

There is a $299 processing fee they don't tell you about, and the will never give you the online quoted price.