Our final offer for the car was significantly less than the online quote even though we documented mechanical issues but we were exhausted by the thought of taking the car somewhere else to sell it. J... See more
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The buyer from company "Hew" was very friendly and informative. He checked over our car then made an offer that was reasonable. After paperwork, sale title transfer was complete I received payment. T... See more
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The entire experience was outstanding. Your website is easy to navigate only takes a few minutes to complete. I could not set up an visit until I returned to Lakeland more than one week later. Setting... See more
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The whole experience was unbelievable. I went on line and I received a phone call immediately. They went out of their way to arrange an appointment that would fit my schedule. It seemed a little too... See more
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Company details
About We Buy Any Car® USA
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
940 West Sproul Road, Suite 201, 19064, Springfield, United States
- (484) 519-2538
- questions@webuyanycarusa.com
- webuyanycarusa.com
4.8
Excellent
75K reviews
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fee
Selling my 2012 Volkswagen Jetta
11/22 update I was told the Kevin responding to my review isn't even a sales rep from Webuyanycar they are just customer service reps trying to recover the situation without even knowing the situation. Also they made no effort to rectify the situation just cold e-mails and empty promises this can be sorted out with just a phone call, Avoid them if you can
Review for the glenshaw location online quoted me $1,300 representative called and I was very transparent telling them of issues again was quoted less for $1, 000. Figured it was a fair price because it had issues but The car still runs.
Representative came on October 4th and after an hour of examination and paperwork he came up with the new quote of $500. Telling me the rust by the door was body rust and couldn't do any better despite the $99 fee.
Seeing me unhappy. He almost walked telling me he couldn't afford another bad review which made me think that I wasn't going to get more than scrap value for my car. So deviously I went with the offer. We signed the papers and he gives me the check and decides now to tell me he's going to leave the car there for a couple days. Basically using my property as storage. Again not happy but I obliged.
Lastly, had difficulty depositing the check. It didn't work at 2 ATMs but decided to deposit using my mobile app and the money went through. Overall kind of a bait and switch experience which would make me consider using another service from now on. Not recommended at least for this location.
October 3, 2025
Unprompted review
Reply from We Buy Any Car® USA
----Update---
Hello,
Our leadership team has tried to reach you by phone over the last several weeks to no avail. Our Area Manager reports a couple emails back and forth but we've been unable to speak with you directly.
We'd value the opportunity to connect with you on the phone to resolve this matter. We kindly ask that you return our calls so we can continue this conversation. We remain committed to you as our customer but unfortunately have exhausted all options to reach you. We hope to hear from you soon.
Kind Regards,
Kevin, on behalf of webuyanycar.com
------------------
Hi DrDemento,
We’re sorry to learn we didn’t deliver a positive experience to you. Your business is important to us, and we want to address your concerns.
Our certified corporate check is accepted at any bank location, if you were having issues, we would have immediately rectified the situation had we known. We offer many convenient payment options including instant, immediate payment to your bank via Zelle or ACH / wire transfer. We would have been happy to process your payment instantly and you would have had the funds available before our buyer ever left your house.
Bait and switch is an illegal and immortal business practice and does not occur at webuyanycar.com. During every appointment, like any other reputable buyer, we inspect a vehicle to confirm its reported condition. Unfortunately, our vehicle buyer discovered a variety of additional concerns that weren’t disclosed during the original online valuation. The Volkswagen’s check engine light was illuminated, and the rust was much more extensive to the rocker panel assembly and undercarriage than we initially knew. Condition plays an important part in a vehicle’s valuation, and this type of damage is considered outside the scope of fair wear and tear.
We apologize if our vehicle buyer did not make it clear upfront that the Volkswagen would be picked up in 5-7 business days. We pride ourselves on transparent communication and will be investigating to better understand where we dropped the ball. I have asked the Area Manager to reach out to you directly so we can discuss your feedback and address your concerns.
Thank you for leaving a review and alerting us to this situation. We look forward to connecting 1-on-1, please be on the lookout for our calls.
Kind Regards,
Kevin, on behalf of webuyanycar.com
Rick was a great guy to work with
Rick was a great guy to work with. I got just about what was said on the quote that I got online.There was a $399 fee that was deducted .it was all done in less than an hour.
October 2, 2025
No hassle, great car selling experience
webuyanycar.com
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webuyanycar.com
4.9
(441)
Car dealer in Allentown, PennsylvaniaOpen
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Diane Paetzell
Local Guide·77 reviews·51 photos
We wanted to sell our 2nd car since my husband and I are both retired and we didn't need a 2nd car any longer. We were weighing our options for selling privately, or going to a dealership. Selling privately presents problems, having … More
Lyle Hampton
2 reviews
2 weeks ago
New
David was awesome. He squeezed me in on a busy day and was so nice and helpful and reasonable. My dad passed away and I just needed to get rid of this car, he really helped me out and is honestly a really decent and awesome dude to chat with. Great experience.
Mike Piltz
5 reviews·1 photo
2 months ago
Once the client who was ahead of me got wrapped up the process was smooth and fair. Something to be said for not having to deal with a bunch of people, going to a notary, hearing about trade ins and all that. I had a car to sell and in an hour I had a check.
❤️2
Deb Chorney
7 reviews·2 photos
11 months ago
Carter was great very polite. Kept me informed with what he was doing while checking my car. Gave me a fair and honest price. I would definitely use We buy any car again and ask for Carter.
Photo 1 in review by Deb Chorney
Diane Paetzell
Local Guide·77 reviews·51 photos
18 hours ago
New
We wanted to sell our 2nd car since my husband and I are both retired and we didn't need a 2nd car any longer. We were weighing our options for selling privately, or going to a dealership. Selling privately presents problems, having people come to your house, going for test drives, transferring title, disagreements after sale, etc. Going to a dealership meant probably getting much less, and a lot of time spent negotiating (ugh).
My husband suggested a third option of online buyers such as 'We buy any car', 'Carvana', etc.
I had emptied out the car and cleaned it up a few days prior in preparation for potentially selling it.
I went online to Webuyanycar.com early one morning, got my free quote and 7 day offer, and was pleasantly surprised at the amount quoted. It was right in the ballpark of the figure I was hoping for. I received one other offer from another company that does the same thing and the quote was not as good.
So I made an appointment for 10am that morning and went in to meet with John Deveau the Branch manager of the Allentown PA location which was closest to us.
John called me prior to our appointment to review what we we needed to have with us.
He greeted us promptly at the door as we arrived and reviewed the process once again, told us what our payment would be less the fee we would need to pay (which was reasonable based on the condition and value of our car), then went out and checked over the car, taking some pictures, etc.
When he completed the relatively short inspection and test drive of our car, he confirmed the car was in good condition and we would receive the full amount (less the fee quoted).
We signed some documents, John had access to Penndot and got the title transferred, removed our plate, and printed our check right away. We were on our way before lunch!
We definitely recommend 'We buy any car' for a quick, friendly, no hassle, honest transaction when you have a vehicle to sell! Additionally, John in their Allentown, PA office was great to work with.
August 21, 2025
Todd was very friendly
Todd was very friendly, thorough and Honest about my cars value. He tried (and got) more then I expected more than offsetting the modest finders fee.
August 15, 2025
Fast Process, Disappointing Final Offer
The process was fast, and the team was knowledgeable and friendly. However, I was disappointed by the significant difference between the online quote and the actual offer. Despite accurately entering all details about my car's condition online, the final offer was over 20% lower than estimated.
I recommend that the company provide a more thorough explanation for such large discrepancies when the actual offer deviates significantly from the initial online estimate. Additionally, it's crucial to be transparent upfront online about the $300-$400 transfer fee that is deducted from the final offer.
July 26, 2025
Reply from We Buy Any Car® USA
Hello and thank you for choosing webuyanycar.com to sell your 2006 Mercedes-Benz convertible. We know you have many options when selling a used vehicle and we're thankful you chose to sell to us. Thanks also for responding to our invitation to review the customer service provided by one of our Nashville mobile buyers. It is our aim to give every customer a five-star customer service experience and we are sorry we let you down.
With respect to the documentation fee, this was disclosed on our website, in the valuation email you received, and should have been covered on the confirmation call. We record all calls for quality and training purposes and will be happy to review call logs to make sure this was covered. We hate surprises as much as you do!
We are grateful for the opportunity to connect with you personally to learn more about your experience with us. If there is anything else we can assist with, please reach us at customerfeedback@webuyanycarusa.com
Warmest regards,
Mike, on behalf of webuyanycar.com
Documentation fee
He was great. It sucks you don’t mention the 319 documentation fee unrtil the salesman is here.
July 26, 2025
I’m giving 5 stars because the man we…
I’m giving 5 stars because the man we worked with was really nice and straight to the point. i don’t appreciate the $300 processing fee.
July 25, 2025
Great Experience Again.
It was fast, no haggling and what was paid was very close to the estimate. Gio at the willow grove office was very friendly and knowledgeable. This was the second time I sold to webuyanycar. The only complaint is the doc fee...I do not remember paying it in the past and did not know it existed. Maybe I missed it on the estimate disclosures. Other than that, it was a great experience again.
July 12, 2025
Overall a positive experience
Jim O'conner was great, got us in and out very quickly.
The only negative is that the $400.00 document fee should be noted on the website, not during the phone call from him to confirm the appointment.
June 8, 2025
The branch manager explained the…
The branch manager explained the process at the outset then went over everything as each step was completed. She made me feel comfortable though I was a little anxious dealing with a company I had not heard of before. I really liked the ability to be paid via Venmo though it was a little slow. I did not realize the administrative fee in the online quote though it may have been in the fine print. Making that more prominent would have made the experience even better.
May 31, 2025
The young man helping me was pleasant
The young man helping me was pleasant. The only issue I have is the offer was $960.00 higher than they paid me. They chagred me $319.00 to transfer ownership (That should be their cost). I can undersstand them splitting it with me, but me paying for the whole fee unacceptable! If I told the dealership to pay that fee they'd laugh at me.
May 8, 2025
Super quick and convenient
Super quick and convenient, and fair. But, there is $99 fee that wasn't completely transparent until the closing process, so just be aware.
May 11, 2025
WBAC in Port St. Lucie
Craig in Port St. Lucie was very pleasant and very easy to work with! WeBuyAnyCar had the highest offer for our vehicle of any of the online car purchasing companies we checked out; higher than Carvana, TrueCar, and CarMax. One should be aware that WBAC (and maybe others, too, I don’t know) has a roughly $320 document processing fee (for processing the title transfer and other paperwork) that reduces the net sale price of the vehicle.
We could possibly have sold the vehicle on our own and made more money, but we didn’t want the headache and hassle of everything that would have been involved. We were very happy to do business with Craig and WBAC and were very pleased with the results! We would not hesitate to work with him again.
April 20, 2025
I cannot agree with $99 fee I paid for…
I cannot agree with $99 fee I paid for selling my car. The buyer should pay all title fee.
April 5, 2025
Reply from We Buy Any Car® USA
---Update 05.06.25---
Hi Ajesh,
Our leadership team has tried reaching out to you several times without success. We’ve exhausted all options and kindly ask that you return our calls or email our customer experience team directly at customerfeedback@webuyancyarusa.com.
It’s very common for dealerships and car buying services to charge a fee if a customer decides to move forward and complete the sale. Our fee is one of the most competitive and covers the cost the state requires to complete paperwork and process the change in ownership of the vehicle.
We’d love to connect with you directly about this and give you the positive outcome all our customers deserve. Please return our calls or reach out to us directly at the email address provided above.
Kind Regards,
Kevin, on behalf of webuyanycar.com
---------
Hi Ajesh,
Thank you for taking the time to leave a review. We value you as a customer and take your feedback seriously.
We don't want a small fee to ruin your overall experience. We put customer service first and want to ensure you have a 5-star outcome.
Our leadership team will reach out to you directly tomorrow so we can connect 1-on-1 and address your concerns.
Thank you again for choosing webuyanycar.com. We look forward to speaking with you soon.
Kind Regards,
Kevin, on behalf of webuyanycar.com
DOC Fee
I do not like DOC fees because they are a rip off, this is money you put in your pocket
March 25, 2025
Reply from We Buy Any Car® USA
Hi Frank,
Thank you for taking the time to leave a review about your experience. We’re sorry to learn our doc fee soured your overall experience. Our leadership team values your business and has made many attempts to reach out to you directly to address your concerns.
Most reputable car buyers charge a doc fee to complete the paperwork the government requires to legally transfer ownership of a vehicle. We Buy Any Car is no different, but our doc fee is one of the most competitive in the industry.
We believe in being transparent and upfront with our customers. Hopefully the Branch Manager covered our doc fee during the pre-appointment confirmation call as is our policy. We also list our doc fee on our website and in emails you receive about your valuation.
We record all calls for quality and training purposes and our leadership team will pull the calls to ensure we followed our typical procedure. If we made a mistake, we will gladly make it right. We don’t want something simple stopping you from having a 5-star positive experience.
Thank you again for leaving a review and choosing webuyanycar.com. If there is anything else we can assist you with, please reach out to us at customerfeedback@webuyanycarusa.com
Kind Regards,
Mike, on behalf of webuyanycar.com
Lure you in with great offer
Selling a car for an estate, I received an online quote from both WeBuyAnyCar.com (WBaC) and Carmax. WBaC Made an offer almost $2,000 higher than Carmax, so of course I went with WBaC. After insight inspection, the offer was $3,500 less than the quote! I worked with the WBaC employee and came to an agreement.
Please be aware of the $400 “small processing fee” that’s not mentioned on the site that comes right off the top of the offer.
While I did expect a little of this, I was surprised how much less was offered.
The WBaC employee, Carter, was professional, knowledgeable, courteous and friendly, a real pleasure to work with. My complaint is with WBaC practices of luring people in with inflated online quotes.
April 1, 2025
Fair ...
The representative was polite and efficient. He negotiated a fair price for the car. However, we were a little disappointed in the surprise $300 processing fee.
March 24, 2025
I would never go back
179000 mile car and so called salesman goes over it like a new car. He told me $1300.00 on phone after I told him what was wrong with it. I get here and after going over it he tells me $200. He knew I couldn't drive it away, so he just took advantage of a terrible situation. I ended up at 400. 00 plus 100.00 fee for paperwork. what a joke.
March 11, 2025
Reply from We Buy Any Car® USA
Hi Gary,
Thank you for reviewing your recent experience at our St. Peters location. We are sorry to hear that we could not provide you with the 5-Star service our customers should expect.
Our initial valuation is based on current market conditions for your vehicle based on make, model, year, and mileage. Like any reputable car buyer, we conduct in-person inspections of the vehicle regardless of age or mileage. This helps us better understand the overall condition of the car, and allows us to give a final offer on the vehicle.
Looking at your appointment log, it appears that your 2007 Lincoln MKX had its transmission stall out during the test drive. While a transmission issue was disclosed during your initial call, we were not aware of the extent of the damage. This is a significant issue that unfortunately negatively impacted the the final valuation of your vehicle.
Yes, we do charge a service fee for customers who decide to move forward with the sale of their vehicle. This is listed on our website and should have been disclosed to you during your pre-appointment confirmation call. We record all calls for quality and training purposes and our leadership team will be happy to review the recordings. If this was not communicated to you, we will gladly make it right.
Thank you for taking the time to connect with our leadership team 1-on-1. We are grateful for allowing us the chance to learn more about your experience with us. If there is anything else we can assist you with in the future, please reach out to customerfeedback@webuyanycarusa.com.
Regards,
Mike, on behalf of webuyanycar.com
Careful with this company
Careful with this company. They will tell you your vehicle is worth one price and then when you go to sell it they offer you another price that is lower and then want to charge you a “service fee”. They valued my corvette for one price and then when I went to deliver the car the offer was $2000.00 lower.
December 2, 2024
Unprompted review
Reply from We Buy Any Car® USA
---Update---
Hi Bill,
Just circling around to thank you for taking the time to speak with our leadership team. If we can do anything else to further address your concerns and win your future business, please don’t hesitate to call Jeff back at any time. Likewise, you can reach our customer experience team directly at customerfeedback@webuyanycarusa.com.
Kind Regards,
Kevin, on behalf of webuyanycar.com
--------
Hi Bill,
We’re sorry to hear about your experience and would like to reach out to you directly to address your concerns. Your experience sounds outside the norm, and not typical of a standard webuyanycar.com appointment. We have earned a 4.9 rating from 60,000 plus customers because of our honest and transparent customer service.
We do clearly state on our website in disclaimers, FAQ’s and in emails you receive about your valuation that the online valuation is for informational purposes only and does not constitute an offer from webuyanycar.com. Like any reputable buyer, we need to confirm the details of the vehicle and check the reported condition before we can make a firm offer.
We often cut checks for our customers that match the online valuation they received, however, if the vehicle is incredibly old, rare, exotic or has damage that was not disclosed online we do reserve the right to reassess our valuation. We operate in a transparent, pressure-free environment and will always be upfront and honest about changes right away.
We do charge a service fee for customers who decide to complete the deal and move forward with the sale of their vehicle. This again is listed on our website and should have been disclosed to you during your pre-appointment confirmation call. We record all calls for quality and training purposes and our leadership team will be happy to review the recordings. If we did not communicate this to you, we will gladly make it right.
I have asked the Area Manager to personally reach out to you so we can listen to your feedback and tackle your concerns. With thousands of happy customers who have praised our service we’re eager to understand where the disconnect occurred for you and how we can restore your faith in We Buy Any Car.
Our Area Manager will be calling first thing Monday, please be on the lookout for our calls. We know you have many options when selling a vehicle and we truly appreciate the opportunity to earn your business.
Kind Regards,
Kevin, on behalf of webuyanycar.com
I a $399 documentation fee…
I was charged a $399 documentation fee without prior notification. That’s a very high amount for a single owner, clean title, and 6year old car.
March 12, 2025
Reply from We Buy Any Car® USA
---Update ---
Hi Gia,
As part of our investigation, we did pull and listen to the recorded calls. Our Branch Manager did make you aware of the fee to complete the sale of your vehicle. This was discussed during the pre-appointment checklist that we complete with each customer before they arrive.
Our leadership team has tried to contact you several times by phone and email to address your concerns and earn your future business. We’re not sure what we could have done differently, but we would value the opportunity to listen to your feedback in greater detail.
Unfortunately, we have exhausted all options at our disposal to reach you. We kindly ask that you return our calls and emails or reach out to our customer experience team at customerfeedback@webuyanycarusa.com.
Kind Regards,
Kevin, on behalf of webuyanycar.com
----------
Hi Gia,
Thank you for taking the time to leave a review. We appreciate your business and are sorry to find out you were not made aware of our documentation fee prior to your appointment.
Our Branch Managers, as part of their pre-appointment confirmation call, are supposed to cover the documentation fee. We record all calls for quality and training purposes and our leadership team will pull the call records to confirm. If we made a mistake, if we didn’t communicate properly, we will absolutely make that right so we can deliver a 5-star experience to you.
I have asked the Area Manager to review your appointment and recorded calls for quality and training purposes. We’ll be reaching out to you directly so we can speak 1-on-1, listen to your feedback, and address your concerns. Please be on the lookout for our calls.
Thank you again for leaving a review and for choosing webuyanycar.com. We know you have many options when selling a vehicle and we truly appreciate your business. We look forward to connecting with you on the phone and restoring your trust in We Buy Any Car.
Kind Regards,
Kevin, on behalf of webuyanycar.com
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