We Buy Any Car® USA Reviews 

75,152
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 7,332 reviews, reviewers overwhelmingly had a great experience with this company. Visitors find the website very easy to navigate and appreciate the convenience of scheduling appointments according to their personal schedules. Customers frequently praise the staff and branch managers for being exceptionally professional, courteous, and helpful throughout the entire vehicle selling process. People truly appreciate how remarkably smooth, quick, and transparent the transaction is, with many users successfully walking away with a check in hand in less than an hour. Some people were dissatisfied with the pricing transparency, noting that the final offer received in person was significantly lower than the initial online quote following vehicle inspections.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their professional, efficient, and... See more

Service

Customers had positive experiences with service, frequently describing staff members as friendly,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how quick, smooth, and painless the... See more

Price

Users describe ambiguous interactions with price, as some consumers reported that final offers were... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that representatives are extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our final offer for the car was significantly less than the online quote even though we documented mechanical issues but we were exhausted by the thought of taking the car somewhere else to sell it. J... See more

Rated 5 out of 5 stars

The buyer from company "Hew" was very friendly and informative. He checked over our car then made an offer that was reasonable. After paperwork, sale title transfer was complete I received payment. T... See more

Company replied

Rated 5 out of 5 stars

The entire experience was outstanding. Your website is easy to navigate only takes a few minutes to complete. I could not set up an visit until I returned to Lakeland more than one week later. Setting... See more

Company replied

Rated 5 out of 5 stars

The whole experience was unbelievable. I went on line and I received a phone call immediately. They went out of their way to arrange an appointment that would fit my schedule. It seemed a little too... See more

Company replied


Company details

  1. Car Dealer

About We Buy Any Car® USA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info


4.8

Excellent

TrustScore 5 out of 5

75K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(75,152)

7,275 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
carmax

Rated 5 out of 5 stars

Rod was FANTASTIC and a pleasure to…

Rod was FANTASTIC and a pleasure to work with! He made things easy and as smooth as possible. This establishment gave me the best quote out of everyone (Carvana, CarMax, original manufacturer, etc.). I’m definitely coming back here the next time I sell a car!

August 23, 2025
Rated 5 out of 5 stars

It was physically located the closest…

It was physically located the closest to our home of all of the other companies (Carvana, Carmax, AutoNation, etc.). I had planned to visit several of them, but did not go any further. The initial quote was in line with the other companies and they stuck to their price. The lady in charge, Cheryl, was extremely friendly, knowledgeable, and a pleasure to deal with. I had an appointment which probably helped. It was done in about 40 minutes. I left with a check in hand. I got less than what the Blue Book suggested for a private sale but there were no hassles or scammers to deal with.

August 12, 2025
Rated 3 out of 5 stars

Low ball offer

A low ball offer killed the deal. They apparently didn’t want my car and should have said that instead of insulting me. CarMax bought the car for a lot more then we don’t buy any car.
I hope your happy now!

August 4, 2025
Unprompted review
We Buy Any Car® USA logo

Reply from We Buy Any Car® USA

---Update---

Hi Rob,

Thank you for responding to our request for more information and thank you for taking the time to speak with our leadership team. We're thankful Area Manager, Carlos, had the opportunity to investigate your experience.

We will be using your feedback to improve our service and train our team on how to better serve our customers. We apologize to you, our team could have done a better job communicating and guiding you through the process of a custom quote. A 1989 Mustang requires much closer review to understand the condition of the vehicle and provide an accurate valuation estimate and we dropped the ball.

We remain committed to you, and if there is anything further we can do, if there is anything further you want to discuss, don't hesitate to call Carlos back directly. You can also email our customer experience team at customerfeedback@webuyanycarusa.com.

Kind Regards,
Kevin, on behalf of webuyanycar.com

----------

Hi Rob,

Our leadership team would like to speak with you about your feedback. We would like to investigate your experience because it is outside the norm and not typical of a webuyanycar.com experience.

We are looking to gain clarity as to how our team member required you bring the 1989 Ford Mustang in for an appraisal before giving a valuation, but then simultaneously provided a valuation that was a fraction of what CarMax offered. We need to understand this better so we can address your concerns.

We do routinely meet and sometimes beat competitors’ offers. If you had an offer from CarMax, we would have done everything possible to earn your business. We record all calls for quality and training purposes and would be happy to pull the recording to better understand what occurred.

Unfortunately, with the limited information available, I can’t find a record of you in our system. I have sent you a private message via Trustpilot requesting more information so we can locate you in our system and find your contact information. We’d value the opportunity to connect with you 1-on-1 and restore your trust in our business.

Thank you again for raising this concern and for responding to our request for more information. We hope to have the opportunity to work together to give you the positive outcome we are known for. We look forward to hearing from you soon.

Kind Regards,
Kevin, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Customer service and integrity

Leon the rep at the Delray location was extremely helpful and earned my honoring my word if I could get another bid better ( which I did) to please let him know so he can see what he can do.
He called me multiple times ( but not to where it was too many keeping me aware that he was working on the best offer he can do which in the end matched the other group Carmax).
I told Leon before I made a decision I would call him which I did.
I enjoyed my experience so much that I am looking into working for the company

July 23, 2025
Rated 4 out of 5 stars

Selling my 2020 Ford Ranger

I submitted info about my 2020 Ford Ranger online with CarMax, Carvana, and We Buy Any Car. Best offer or valuation, as We Buy… calls it, was with We Buy…. So I scheduled an appointment for yesterday at 3:00 at the Garner facility. I arrived on time, but the manager, Tom, was still working with another customer. I waited in my truck for a few minutes and then Tom came out and invited me in. I waited for him to conclude his business with this other customer and noticed that it all seemed very positive. After the other customer left Tom started to work on setting up everything for the sale of my truck. We took it for a road test and then he completed a physical inspection of the truck. We went into the office and he uploaded all of the new info he had collected. The first offer I was presented was significantly lower than the valuation I received online. Apparently this was due to a reported accident my truck was in. I referenced the accident and repair costs in the prior online applications, so I thought that the valuation had already taken that into consideration. Apparently that isn’t the case, so then I was asked to name a price that would get the truck sold that day. I did and unfortunately Tom was unable to give me that number, but he countered with an acceptable number and I sold my truck.
Tom was very professional, courteous and upfront about everything. Although I didn’t get the amount shown in the original valuation, I was happy with the check I walked out with. It was a pleasure working with Tom and I would recommend giving him and We Buy Any Car a chance if you’re selling your vehicle.

July 18, 2025
Unprompted review
Rated 4 out of 5 stars

Selling my 2020 Ford Ranger

I submitted info about my 2020 Ford Ranger online with CarMax, Carvana, and We Buy Any Car. Best offer or valuation, as We Buy… calls it, was with We Buy…. So I scheduled an appointment for yesterday at 3:00 at the Garner facility. I arrived on time, but the manager, Tom, was still working with another customer. I waited in my truck for a few minutes and then Tom came out and invited me in. I waited for him to conclude his business with this other customer and noticed that it all seemed very positive. After the other customer left Tom started to work on setting up everything for the sale of my truck. We took it for a road test and then he completed a physical inspection of the truck. We went into the office and he uploaded all of the new info he had collected. The first offer I was presented was significantly lower than the valuation I received online. Apparently this was due to a reported accident my truck was in. I referenced the accident and repair costs in the prior online applications, so I thought that the valuation had already taken that into consideration. Apparently that isn’t the case, so then I was asked to name a price that would get the truck sold that day. I did and unfortunately Tom was unable to give me that number, but he countered with an acceptable number and I sold my truck.
Tom was very professional, courteous and upfront about everything. Although I didn’t get the amount shown in the original valuation, I was happy with the check I walked out with. It was a pleasure working with Tom and I would recommend giving him and We Buy Any Car a chance if you’re selling your vehicle.

July 19, 2025
Rated 5 out of 5 stars

Great Experience Beginning to End

Milan was very thorough in his inspection of the vehicle. I personally gained a lot of information about how to evaluate a used car. While my ending offer was lower than the initial one, it was very understandable. The final offer was extremely fair. I would recommend this company to anyone. I have sold to carmax in the past, and this experience was exponentially better.

June 8, 2025
Rated 5 out of 5 stars

professional and efficient

I sold my 2002 Ford Thunderbird to WeBuyAnyCar.com. Jason came and evaluated my car and the price I received was significantly more than others I had received online i.e. Carmax, Auto Nation...I didn't want the hassle of selling to an individual and Jason was professional and efficient in evaluating my vehicle and arriving at a fair purchase price. In less than an hour everything was completed and I had a check in hand. I would thoroughly recommend Jason to evaluate your vehicle if you are thinking of selling. He is definitely an asset to the company. A pleasure to deal with.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Entirely Smooth and Easy Transaction

I'm in my 70s, having bought and sold a number or cars over my life. I'm tired of it. Looking around, I found several places that claim to buy just about anything, many of which don't. But CarMax is one, and WeBuyAnyCar is another. CarMax wanted me to bring the car to them, and I wasn't looking forward to doing that.

Talking with WBAC was a joy. It was easy to give a general summary of the car, then send a picture of the title and odometer. But what really impressed me was that you folks have Mobile Inspectors! So it isn't a "sight unseen" generic offer on a car. It's a vehicle-specific appraisal.

Antonio showed up on time, and is a great guy -- friendly, professional and knowledgeable. The entire process only took about an hour, with all the paperwork being available from the car "office." When it was all said and done, we agreed on a price and the paperwork for all that, too, was right there. He printed a check, put a lockbox on the car, and we were done!!

I don't know that I've had easier and pleasant an experience selling a car before. This was great! Not only that, but although I was told 5-8 days before the car would be hauled away, it turned out to be the next day. So sold, paid, car gone, all in 2 days! And I didn't have to leave home or go anywhere. Fantastic!

This is really a terrific company, with a great business model and all the supporting infrastructure. You can be sure WBAC will be first-in-mind whenever I run into folks looking to sell an old car. Thanks!

May 21, 2025
Rated 5 out of 5 stars

the process was easy

the process was easy, and I walked away with more money than carvana or carmax offered me. Diondre worked with my title company to get everything squared away. I didn't have to do anything - they even came to me. A great experience all around, except for the bank flagging the check as "suspicious" for over a week. Still waiting on the check to process, but I'm sure everything will be fine after that.

May 7, 2025
Rated 4 out of 5 stars

It was a good experience

It was a good experience, Mellissa was easy to work with. Online quote was higher, after physical inspection the quote went down about 1400.00. I had a quote from CarMax that was a less than a hundred dollars higher than their quote. After I showed Mellissa the CarMax quote they beat it by $50.

May 4, 2025
Rated 4 out of 5 stars

Josh and Gary were terrific

Josh and Gary were terrific. I appreciated their constant communication about the process. I felt the initial offer was definitely a low ball. I imagine that you will get much more at your sale. I appreciate I had an offer from Carmax which upped the offer.

April 30, 2025
Rated 5 out of 5 stars

Quick fair offer

Lisa made selling our used car an enjoyable experience at WeBuyAnyCar. It was a quick and positive transaction receiving an offer that was higher than Carvana and Carmax. Since the company has a branch location in our city, they could assess the condition of our vehicle better than online companies.
I recommend checking out the Fort Collins office!

April 23, 2025
Rated 5 out of 5 stars

WBAC in Port St. Lucie

Craig in Port St. Lucie was very pleasant and very easy to work with! WeBuyAnyCar had the highest offer for our vehicle of any of the online car purchasing companies we checked out; higher than Carvana, TrueCar, and CarMax. One should be aware that WBAC (and maybe others, too, I don’t know) has a roughly $320 document processing fee (for processing the title transfer and other paperwork) that reduces the net sale price of the vehicle.

We could possibly have sold the vehicle on our own and made more money, but we didn’t want the headache and hassle of everything that would have been involved. We were very happy to do business with Craig and WBAC and were very pleased with the results! We would not hesitate to work with him again.

April 20, 2025

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