We Buy Any Car® USA Reviews 

75,152
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 7,332 reviews, reviewers overwhelmingly had a great experience with this company. Visitors find the website very easy to navigate and appreciate the convenience of scheduling appointments according to their personal schedules. Customers frequently praise the staff and branch managers for being exceptionally professional, courteous, and helpful throughout the entire vehicle selling process. People truly appreciate how remarkably smooth, quick, and transparent the transaction is, with many users successfully walking away with a check in hand in less than an hour. Some people were dissatisfied with the pricing transparency, noting that the final offer received in person was significantly lower than the initial online quote following vehicle inspections.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their professional, efficient, and... See more

Service

Customers had positive experiences with service, frequently describing staff members as friendly,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how quick, smooth, and painless the... See more

Price

Users describe ambiguous interactions with price, as some consumers reported that final offers were... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that representatives are extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our final offer for the car was significantly less than the online quote even though we documented mechanical issues but we were exhausted by the thought of taking the car somewhere else to sell it. J... See more

Rated 5 out of 5 stars

The buyer from company "Hew" was very friendly and informative. He checked over our car then made an offer that was reasonable. After paperwork, sale title transfer was complete I received payment. T... See more

Company replied

Rated 5 out of 5 stars

The entire experience was outstanding. Your website is easy to navigate only takes a few minutes to complete. I could not set up an visit until I returned to Lakeland more than one week later. Setting... See more

Company replied

Rated 5 out of 5 stars

The whole experience was unbelievable. I went on line and I received a phone call immediately. They went out of their way to arrange an appointment that would fit my schedule. It seemed a little too... See more

Company replied


Company details

  1. Car Dealer

About We Buy Any Car® USA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info


4.8

Excellent

TrustScore 5 out of 5

75K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(75,152)

7,275 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
carmax

Rated 4 out of 5 stars

Lure you in with great offer

Selling a car for an estate, I received an online quote from both WeBuyAnyCar.com (WBaC) and Carmax. WBaC Made an offer almost $2,000 higher than Carmax, so of course I went with WBaC. After insight inspection, the offer was $3,500 less than the quote! I worked with the WBaC employee and came to an agreement.
Please be aware of the $400 “small processing fee” that’s not mentioned on the site that comes right off the top of the offer.
While I did expect a little of this, I was surprised how much less was offered.
The WBaC employee, Carter, was professional, knowledgeable, courteous and friendly, a real pleasure to work with. My complaint is with WBaC practices of luring people in with inflated online quotes.

April 1, 2025
Rated 5 out of 5 stars

Great Experience!

Person conducting our transaction was friendly and answered all questions to our satisfaction. I was invited to observe our vehicle’s thorough inspection/evaluation which was very informative. The offer for our car was significantly more than our dealership and Carmax. Very pleasant experience.

March 21, 2025
Rated 5 out of 5 stars

A FIVE-STAR service experience with the best payout!

Leon was a consummate professional! I gave CarMax, Carvana and AutoNation a shot and when it came time to the online offer matching the real "check-in-hand" offer - WeBuyAnyCar was the highest.

They valued my time, and when we ran into a slight DMV hiccup, an executive from Corporate (Mike) joined me on the call within 5 minutes, told me what to do to fix the issue and made the process painless.

Can't recommend this team and their process enough!

March 18, 2025
Rated 5 out of 5 stars

Incredibly convenient and competitive process

Second time using We Buy Any Cars, but first time using the "at home" option.

From start to finish, Roman was a true professional to work with and was 100 percent committed to delivering top-notch service. He completed the evaluation, paperwork, and cutting the check all on site. No need to have to worry about trekking out to the dealership and figuring out the logistics of getting home. In my experience, this company is committed to being as -- if not more -- competitive than CarMax or Carvana.

March 14, 2025
Rated 5 out of 5 stars

Easy transaction

Transparent, friendly, and timely. It was what I expected and way less harried than a previous sale I made to Carmax, where I believe I would have been pitched a lower price.

March 1, 2025
Rated 1 out of 5 stars

Peeeennys on the dollar for your car

If you want pennies on the dollar visit this place. I understand they have to make money but not by scamming people out of their property. My opinion their reviews are fake every bad review is swiftly rebuffed by artificial intelligence submitting a positive review! Sell your car yourself or use carmax or carvana

February 12, 2025
Unprompted review
We Buy Any Car® USA logo

Reply from We Buy Any Car® USA

---Updated 03/26/25---

Hi Anthony,

From our original message earlier in the month, we're not able to identify you in our system. We did find a customer record we THINK is you and have tried reaching out a couple times without any success. As you can see, we are actively trying to engage with you to address your concerns and confirm our reviews are genuine.

We remain committed to you and want to restore your faith in our service but without any further outreach from you, we've exhausted all options to identify you and reach out to resolve your concerns. We kindly ask that you email our customer experience team at customerfeedback@webuyanycarusa.com with the time, date, and location of your appointment. We hope to hear from you so we can give you the positive outcome all our customers deserve.

Kind Regards,
Kevin, on behalf of webuyanycar.com

---------------

Hi Anthony. You could not be further from the truth here. We'd love to know why you feel this way so we can address any concerns you may have and show you why we are the number one rated auto dealer in the USA for customer feedback. We couldn't find you in our systems from just your first name but if our team has done you wrong, we will make it right. That's why we're the best in the business.

You will notice that almost all of the 61,531 reviews on Trustpilot are verified reviews. That means that the review was written by a customer who has done business with webuyanycar.com. We have no need to use AI and if we did, this would get our business profile at Trustpilot shut down fast. We have a team of dedicated humans who care deeply for our customers and every response is hand-written by myself, or a member of my team.

We've helped over 400,000 customers sell their cars and provide a fast and safe way for customers to sell at fair market value. That's why we have a 4.9-star rating on every major review platform and have attained BBB A+ accreditation. If you're unhappy with a price, we will be happy to give you a full and transparent explanation as to how we calculated it.

We're looking forward to hearing from you and discussing your concerns human to human. Every customer deserves a one-to-one interaction with a caring human which is why we never use AI to respond to feedback.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Great Experience w/ the Sales Team

Working with Daphne was a treat. She took the time to help me overcome a few obstacles that came up during the process and overall is just a great person. I had a competing offer from CarMax, but decided to go with WBAC due to the time she dedicated to helping me out.

February 22, 2025
Rated 5 out of 5 stars

Outstanding in All Aspects!

You guys out performed Carmax and car buyer USA by many many miles. Your integrity, thoroughness, attention to detail and a fair estimate were fantastic. Trevor was amazing to work with. He really earned my business. If you want to sell your car, go here and only here and save yourselves a lot of time and frustration!

February 22, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service. Fast service. Beat CarMax, Easier than using trade in value. Paperwork was easy to complete. Total Win-Win. Helpful Rep followed up afterward to return an item left in vehicle and Thanked me for my business - Professional, Friendly Organization.

February 16, 2025
Rated 5 out of 5 stars

Better than CarMax!

I was in a hurry to sell my car. I had a 2015 Audi with over 179,000 miles and two cylinders misfired. The amount of money it was going to cost to fix my car didn't equal up the value I had left in it. So, I decided to sell it before it caused me anymore issues. I went to CarMax first because that's the only place I knew of that could sell my car. However, I had to wait for quite some time in order to get someone to go look at my car. We Buy any Car gives you that one-on-one attention without any hassle or wait times. They match offers from other places and give a credit towards an Uber or Lyft whichever you prefer! I'm so grateful for We Buy any Car and would definitely recommend them to anyone!

February 4, 2025
Rated 5 out of 5 stars

Ken was honest and efficient about…

Ken was honest and efficient about examining my car and identifying one element of wear that would reduce the online estimate, but we were able to compromise on the price. It was still the best price from among Carmax and Carvana. I'd recommend you get a price estimate from WBAC before selling to any other company.

December 23, 2024
Rated 4 out of 5 stars

Easy if you’re prepared

It was fairly easy! I read online what to bring and made an appointment. The process was painless except for the surprising devaluation of the car because of some tiny dents they call hail damage without it having been in a hailstorm. I still appreciated the company’s willingness to see how well I took care of my care and to add back some of its value. There’s not much negotiation here or with Carmax. It’s the convenience you pay for. The process took about an hour and I left with check in hand. The communication was excellent. The car inspection thorough. I would use them again.

December 14, 2024
Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience. Ken made us feel like he was genuinely on our side and got us as much as he could for our truck. Beat carmax by a couple thousand!!

December 13, 2024
Rated 5 out of 5 stars

Almir Omanovic did a great job

Almir Omanovic did a great job. Was upfront in explaining the price, the issues he found with the car, and handling the paperwork. + Way way better than the experience I had trying to sell the car to Carmax.

November 24, 2024
Rated 5 out of 5 stars

The sale of my 2007 Ford went very…

The sale of my 2007 Ford went very smoothly—price was higher than CarMax. I watched while the car was checked out and the whole process from bringing the car to taking a check home was about an hour or hour and a half. The representative was very professional and friendly.

October 30, 2024

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