We Buy Any Car® USA Reviews 

Patrick was super nice and explained every step throughout the process. Got an online quote and after the inspection I received what I was told minus the process fee. Very pleased.

i did not expect a $249.0 document fee you all should be honest and let us know upfront. came to know this when i was handed a cheque. Also you deal with cars you should have knowledgeable mechanics i was told i got less money because there was a noise backing out.I CAME HOME CALLED MY MECHANIC HE SAID LOW STEERING WHEEL FLUID CAN CAUSE THIS.Well you hada captive audience we spent hours waiting I was fedup but i will not recommend anyone to go through this.I could have donated my car and saved myself from this ordeal

The contact Jachob and on site guy mason were Great! They are the ONLY thing I like about this company !!!
The best down appraisal then the processing fee in my cost real eat your own cost at lest don’t show not to me.
The. Leaving the car for 2 days (so far) and not giving me insurance , storage costs!! I should sue it a convenience you use against the consumer.
So never will I use again !!!

Below is my initial review, however the next day after my poor experience I was contacted by the regional manager who thanked me for my review and promised me that he would honor my initial quoted price of 2k. He was extremely nice, and his attitude and the resolution to my problem are the reason that I felt the need to edit my initial review. The check for the 400 dollar difference came in the mail yesterday.
*initial rating below*
After completing their inspection of my GMC Envoy they stated that the cash value they would give me for it was around 2400 dollars. However, there were check engine codes that brought the value down to 600 dollars. I left and got the codes checked, they were stored and not current so I cleared the codes and promptly called the salesman back. I asked what would the value be now that the codes were cleared. He said that if I brought it back in they would be able to give me 2000 dollars for the Envoy. I came back in and that salesman was not working, after detailing my situation to the employee who was currently working he went out and checked to see that the codes were gone, which they were, he scheduled me an appointment for later that day at 2 pm and said that they would be able to give me around 2000 for my car. We came back in at 2 pm and were told by the same employee that the price evaluators that he was talking to would only give 2000 for the car if we drove the car 150 miles to make sure the codes were cleared and would not return. He also said that the value would be around 2200 for the car but the cash we would get would be 2000 because of the 250 buying fee that they charge me to buy my car. I drove the car 150 miles that day as he asked and went back at 6 pm. Upon return, the salesman told me that the evaluators would only give me 1600 dollars for the Envoy and claimed that this 400-dollar decrease was due to the frame rust, but that frame rust was already noticed by and accounted for by their initial inspection and evaluation of my car. Exhausted and disappointed I took their offer and left. Will never sell a car through them again.

-- Jerry McGrath

I had a great experience with Dan! While Dan was welcoming and conversational, I did not understand the $250 fee that webuyanycars charges for each vehicle purchase. Likely not going to consider this option in the future.

Manager Tom was easy to work with and explained each step of the process. The appointment took less than an hour which was awesome. The only thing that was a surprise was the "Processing Fee" that is deducted from your sale price. Quoted depending on the value of the car from $99-$249!

It was quick and fast process. You do have to pay a fee for it. I thought I could got other $100 or $200 but that went to the fees. I would definitely go back

The entire process was very smooth. Only complaint is that they don't tell you in advance about the $350 service fee. Same trick that dealers pull on you to extract money, so it's not completely unexpected.

The agent was courteous and helpful. It was a very straight forward transaction. Every fee was clearly explained ahead of time with no surprises. We walked away with a check.

The process went very smoothly. No problem with price offered. The document fee charge was a bit high.

Not only did I experience a true form of usery from this company that will resale my 2owner low milage operable vehicle they paid me $200 for; The "cashiercheck" they gave me couldn't be cashed at local moneymarts&local banks-A fee of $20 was necessary to cash their check.

What made my experience great was the service I received when I arrived. The person helping me was friendly, professional, knowledgable about cars, and efficient. He was very detailed while inspecting my car and engaged in conversation with me throughout the entire process. He also inquired about if I needed a ride home. Overall, he did an excellent job of explaining everything about the process of selling my car. However, I am disappointed in the the dollar amount I was offered for my vehicle. There was also a document fee included in the offer that took away another $299 from the offer. I discussed my concerns with the person helping me and he tried to get my offer closer to the amount I wanted. The response came back only adding an additional $150. I'd like to mention that the amount I received was quite a bit lower than the (2) estimates I received on-line. Despite my disappointment regarding the amount I was offered for my car, I would still recommend this business to future customers. The on-line process was easy and the people that I spoke with over the phone were also professional. Lastly, the office that we conducted business in was very clean along with the parking lot and storage areas.

Fast moving assessment on my vehicle. They really cut to the chase.
And Evaluate your vehicle’s value.
And I would have to say they were pretty fair. There is a docking fee. That kinda sucks. But what can you do. Still better than selling the vehicle myself. I dealt with Len. Super guy with good insight and the know how, of the business.
Would deal with them again.👍

On time for appointment, no hassles. Would have been nice to know about $299 fee with each sale

Process was easy, but took a little longer than I anticipated. Fair evaluation and negotiation on the final price. I think the doc fee is a little steep since you will sell my car at a profit to someone else and make more money on the whole deal.

Felix was professional and personable. There was a bit of confusion as to who was responsible for the $299 fee as told to me over the phone versus in person. Otherwise a very good experience.

Satisfactory experience. Upon examination of paperwork noticed final offer was less a 99 dollar “fee”. NOT explained AT ALL, even after we DIRECTLY asked what was factors had affected offer. Other than that pleasant

Tom was professional, courteous and easy to do business with. My only suggestion for WBAC is to make sure the customer knows about the $300 fee. Thats seems like a bait and switch type of deal. Other than that, it was a good experience.

Quick, educational and professional.

Tom worked with me to give me the best offer so good experience there. However the online quote is misleading. I understand and expected that defects on a vehicle to affect the offer price but don’t offer an online price to immediately drop it with a documentation fee. That offer was never really valid in that case.