We Buy Any Car® USA Reviews 

I would have prefered to know that what is quoted could not change until the car was shown. Also I did not know about the 299 dollar fee.

Location was difficult to find but once you get there the service was great. They explained all the different steps and process of getting the final offer. They charge a document fee that maybe we missed on our original online inquiry; however, it seems this is standard for all these types of buyers. All in all a very good experience and fair offer so we happily sold our car to them.

The people were easy to deal with and the process was fairly seamless. I probably would have rated them five stars; however, I did not feel that the $299 administrative fee was adequately documented on either the website or in the emails I received from WeBuyAnyCar.

A pleasant experience. Al worked hard to be fair and kept me informed as we went through the steps. I was pleased with the experience and felt the price paid was fair. They do need to be more upfront about the document fee it is not mentioned on the website. I will recommend Al and We Buy Any Car to my friends.

I was looking to sell my older car and received a offer from WEBUYANYCAR which required verification at one of their locations. I selected the Pine Brook location and after some phone tag was able to speak with their representative who scheduled a time as well as informed me that there would be a transfer fee included which would reduce the offer. I was told all places were charging this fee. I arrived for the scheduled appointment and the final offer including the transfer fee less than 50% of the offer made on-line. I opted to keep the car and look to donate as the amount offered was not all that much.

I checked charitable donations for cars and found all to be selling the car and then using the proceeds for their charitable initiatives. I then tried to find an individual down on their luck who could greatly benefit from the car for free to get back on their feet. I was unsuccessful with either of these and called WEBUYANYCAR back to see if the offer was still available (~3 weeks) later. The car was in the same shape and the mileage added was neglible. The representative ended up offering me $100 less for the car (which was 20% of the original offer) and I feel this was to make a point. I informed him I would be calling him back and tried another site that bought used cars which I ended up selling the car to. This site offer 3+X the latest offer and did not make me pay for the transfer fee.

I would recommend that anyone looking to sell a car check with multiple options to avoid the pitfalls I encountered. Ironically, I'm thankful the representative was difficult as I ended making more on the car.

Had the best offer, and was upfront about any price reductions, even after reductions for the quality of the car and documentation fee was still as much as the next best initial offer. Representative was very understanding and was a good conversationalist (probably helped that we had similar interests though, ha)

The transaction was very professionally done. The deal was conducted in an honest and transparent way. If you are being fair in your vehicle description you will get a fair deal. My only concern would be with the "documentation fee"and suggest it be more prominently displayed on the website.

Simple efficient process. No surprises. Processing fee is reasonable but should be defined upfront.

They said it would take an hour and it did. The agent was GREAT. While he inspected my car he showed me a few tricks to look out for if I was to buy another used car.
One thing that threw me as I was signing the paperwork was the $300 fee for them to take the car. Wasn't disclosed anywhere and was never mentioned when I first arrived. Almost canceled the whole deal--that's the reason for 4 stars.

It was fast. I was in and out in an hour with my check. It was a great experience. Thank you Brad and Darius. The only minor thing I was not aware of is the form processing/ handling fee from the total offer. Everything else was great from start to finish the process was smooth and easy.

Everything service wise was great. Paul did a very good job (for the most part). What I did not like was I just looked over the paperwork and I see you changed me a $99 Documentation Fee. Come on, I could have done without the paperwork and just kept the 99 bucks. I was never even told about it. Thats kinda sneaky and a little shady! Is it really worth $99 to leave a bad taste in a customer mouth after the fact, I think not!!!

My only issue is that they charge a ~400 document fee, which is fine, but that should already be in the "sale price" they disclose when using their App. If that's not the value of the check I'm going to walk out with, then don't show that. Not all similar companies do that so it "appears" that We Buy Any Car is actually giving you a better deal than its competitors when that's not the case.

Otherwise, the process was relatively fast & painless.

Specifically, the Manager Lacey was amazing.

Great experience one note you should tell people there is a 299.00 fee on the internet before you go to the location DAN WAS GREAT he told me about the fee

It was a great experience. The transaction was really fast. The same way that I saw on the advertisement.
There is only one point that I would like to make a suggestion, it is regarding to the $300 dollars fee charge. Would be more transparent if the seller was informed since the beginning that there is a fee to be paid.

Simple process, as advertised on line. Car was checked out, test driven, then offer was made. All deductions (minor repairs) were shown in detail, as was documentation fee, then deducted from original, online, non-binding offer, with final amount given. Offer was significantly higher than other websites. (Many starting with the word "car"). After I accepted, the check was printed within approx. 10 minutes. Brenton, the WeBuyAnyCar agent, was professional, polite and personable, and I would highly recommend using him at the Union, NJ, office.

How the process was done. It was done in a hour. Check same day. Make sure you are aware of the $200 documentation fee. I would strongly recommend them and it’s safe.

We sold our vehicle to the webuyanycar (WBAC) location in Burnsville, MN, and we are very happy with the price and service we received.

We were at a used car dealership and felt that the trade-in price they offered was way too low, so my husband checked the estimate on the WBAC website and it was $5,500 higher than what the dealer offered ($12,500 vs. $7,000). That is a lot of money to leave on the table, so we decided to at least look into it. We figured even if we didn’t get that full amount, it was worth it to try.

My husband called WBAC and arranged an appointment for about an hour later. We went in, talked with the rep (Martavis) for about 15 minutes, then he went to inspect the vehicle.

The inspection only took about 15-20 minutes. Martavis returned and gave us our updated valuation which was $9,835. The deduction was due to a slight knocking sound in the engine. I had heard it earlier in the day, but I wasn’t sure what it was, so I thought that deduction was fair. (My husband thought the knocking might just be because it needed an oil change, but he wasn’t sure enough of that to walk away from the sale).

We agreed to the purchase price and Martavis got to work on the paperwork. About 45 minutes later, we had a check in our hands for $9,660 (purchase price minus $125 documentation fee and $50 transfer fee).

We then went back to the dealership and purchased the car we wanted. The dealership was stunned that we were able to accomplish it so quickly (about 90 minutes total) and that we got such a great price. In fact, they asked where we went so that they could recommend WBAC to future customers who weren’t happy with the dealership’s trade in offers!

Martavis was helpful and friendly and he knew what he was doing. We felt that the price was fair to both sides and that we were treated respectfully, which is all you could ask for in this type of transaction. We likely could have gotten even more for the car if we had tried to sell it directly to an individual, but in today’s world that doesn’t feel like a safe option anymore. Not to mention, who knows how long it would take to find a buyer!

To summarize, it took us under 2 hours to get $2,600 more for our trade in, so it was well worth our time.

I highly recommend WBAC and I also recommend trying to get Martavis as your rep (if you’re near Burnsville, MN) because he was great!

The location was pretty spartan. The agent nice enough. He answered all my questions. I was paid less than I expected and the transfer fee seemed excessive.

Did not agree with the $99 document fee charge!

Philip was really good but why I rated 4 stars is that a few chips on bonnet, couple scratches at back and missing second key plus admin fee cost £400 I think that is well over the top.
Although Philip did his job fine