We Buy Any Car® USA Reviews 

75,327
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 7,292 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is extremely professional, exceptionally helpful, and always pleasant to deal with during all appraisal appointments. Consumers also deeply appreciate the remarkably fast and efficient service, noting that the entire vehicle selling transaction is completely straightforward and easy. Some reviewers were not happy with the pricing, noting that the final financial offer received was significantly lower than the initial online quote. People mentioned that these unexpected differences between the estimated website value and the actual inspection price were quite disappointing and very frustrating.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting employees who are professional,... See more

Service

Users describe positive interactions with service, highlighting that transactions are remarkably quick,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the entire process... See more

Price

Clients share ambiguous opinions on price, as many reviewers feel they received a fair and satisfactory offer... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that representatives are extremely helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul was a very professional and courteous person to deal with. He explained the whole process to us and made sure that we understood all the forms needed to be filled in. He was very helpful and ac... See more

Company replied

Rated 5 out of 5 stars

Jeff made the car selling experience pleasant and seamless. Our transaction was a little complicated but Jeff made sure that all of the bases were covered with the documents. He was very transparent... See more

Company replied

Rated 5 out of 5 stars

Our final offer for the car was significantly less than the online quote even though we documented mechanical issues but we were exhausted by the thought of taking the car somewhere else to sell it. J... See more

Rated 5 out of 5 stars

Quick and easy process. Haneef was open and transparent through out the inspection and the initial offer. When I told him the price I wanted, he was willing to work with me to achieve that, and I walk... See more

Company replied


Company details

  1. Car Dealer

About We Buy Any Car® USA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info


4.8

Excellent

TrustScore 5 out of 5

75K reviews

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Replied to 99% of negative reviews

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4.8

All reviews

(75,327)

6,854 reviews in the last 12 months

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offer

Rated 5 out of 5 stars

The representative was very…

The representative was very professional, but was very kind to work with. They made an offer, but we were open to negotiation to a degree.
They met the evolution, easy to understand and except

November 5, 2026
Rated 5 out of 5 stars

The whole buying process went very…

The whole buying process went very smoothly. I thought that the offer was fair on my car, and the arrangements for the sale and pick up went very smoothly. I would recommend using we buy any car to all my friends who are selling their car and the representative Chris, was very knowledgeable and friendly. thank you very much.

November 3, 2026
Rated 3 out of 5 stars

Unfortunately the West Chester location…

Unfortunately the West Chester location did not have a mobile appraisal which cost me $220 to tow to location. The representative onsite was very friendly and performed his job well. The final offer was $600 less than quoted, less the tow which gave me about $100 net for the vehicle. The vehicle is out of my garage now and have learned my lesson. Thank you!

November 1, 2026
We Buy Any Car® USA logo

Reply from We Buy Any Car® USA

Hi Robert,

Thank you for choosing webuyanycar.com to sell your vehicle, and for making the trip to our West Chester branch to complete the sale. A three-star rating tells us the team there fell short of the five-star service we set out to provide on every appointment, and we're sorry we let you down.

While mobile service is available to most customers, it is subject to availability and offered at our discretion. Our mobile buying service is incredibly popular and we are working hard to add capacity. We know that arranging a tow added cost and hassle to what should have been a simple sale, and getting the vehicle to West Chester took real effort on your part. Our team should have done more to understand the reasons for you not driving the vehicle to our branch before you towed it in so we could have better managed expectations.

Our online valuation is an estimate built on the information provided by the customer. The only issue you disclosed online was a dent in the passenger side front fender, so the estimate was based on the vehicle being in good mechanical condition. The final offer reflects the verified condition of the vehicle after a professional, in-person appraisal, which identified eight further mechanical and physical issues that were not reflected in the online estimate, including:

- A driveline noise when turning on the test drive, requiring mechanical repair
- An illuminated check engine light, with two active fault codes: P0141 and P0161 (oxygen sensor heater circuit malfunctions)
- An inoperable radio head unit, requiring replacement
- A dent in the tailgate, and scratches to the front bumper, both driver side doors and the rear quarter panel

We invite every customer to join us for the appraisal so they can see what we see as each item is found, and ask about anything along the way.

We have escalated your feedback to the Area Manager responsible for the team in West Chester, who is investigating and will be reaching out to you directly to listen and talk through your experience. You are also welcome to contact our Customer Experience Team at customerfeedback@webuyanycarusa.com at any time. We are committed to making sure you come away with the five-star experience every customer should have with us.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Incredible deal at WeBuyAnyCar

Incredible deal at WeBuyAnyCar. After getting lowballed at Toyota dealership, checking Carmax and carvana. I got 3x a better offer at WeBuyAnyCar. I highly recommend 10/10. Will be back in the future if I sell another car

November 1, 2026
Rated 3 out of 5 stars

Ed was very friendly and professional…

Ed was very friendly and professional but we were disappointed in our offer.

November 1, 2026
We Buy Any Car® USA logo

Reply from We Buy Any Car® USA

Hi Nancy,

You had choices when it came time to sell your car, and we are grateful you chose webuyanycar.com. A three-star rating tells us our team at the Cherry Hill branch fell short of the five-star service we set out to provide on every appointment when you came in to see us, and we apologize.

Our online valuation is an estimate built on the information provided by the customer, and in your case that described a single chip on one door. The final offer reflects the verified condition of the vehicle after a professional, in-person appraisal, and the most significant thing that appraisal found was structural damage that had not been disclosed online.

Our professional appraisal identified 24 physical and mechanical issues that were not reflected in the online estimate, including:

- Structural damage to the driver side B-pillar, which has to be disclosed to any future buyer
- Illuminated ABS and check engine warning lights
- Suspension noise, and front brake discs and pads worn to the point of replacement
- Poor previous repairs to the hood and a rear quarter panel, and a cracked front bumper
- A damaged dashboard and an inoperable radio

You are always welcome to stand alongside our buyer during the appraisal and see what we see, because the condition of a vehicle is what moves its value more than anything else.

We have escalated your feedback to the Area Manager responsible for the team in Cherry Hill, who is investigating and will be reaching out to you directly to talk it through with you. You are also welcome to contact our Customer Experience Team at customerfeedback@webuyanycarusa.com at any time. A five-star experience is what every customer should leave us with, and we are committed to getting you there.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Great and easy to work with!

Great and easy to work with and gave us the best offer on our car!

November 1, 2026
We Buy Any Car® USA logo

Reply from We Buy Any Car® USA

Marie, we're grateful you trusted us with your car, and I'm so pleased you were happy with the offer. Keeping things simple is something we care about a lot.

All the best,

Jeremy, on behalf of webuyanycar.com

Rated 1 out of 5 stars

Very low offer

Very low offer. Vehicle has been sitting on my property for two weeks!

October 22, 2026
We Buy Any Car® USA logo

Reply from We Buy Any Car® USA

Hi Thomas,

Thank you for choosing webuyanycar.com when it came time to sell your vehicle. Our mobile buyer came to your home to complete the sale, and a one-star rating tells us our team has fallen short of the five-star service we set out to deliver on every appointment. We apologize for letting you down.

On the collection, we set the expectation at five to seven business days after a sale so that we never promise something tighter than we can deliver, and your vehicle has now waited beyond that window. Our transportation partner did come out to collect it, but could not access the keys and had to abandon the pickup. That should have been followed up right away and it was not, which is on us. Once a sale is complete, getting the vehicle collected is our job, not yours. The Area Manager responsible for our South Jersey team spoke with you earlier today to apologize and has arranged to come out personally to collect it.

On the offer, our online valuation is an estimate built from the information provided by the customer, and you told us about a dent in the front fender. The final offer reflects the verified condition of the vehicle after a professional, in-person appraisal. Our professional appraisal identified 12 physical and cosmetic issues that were not reflected in the online estimate, including:

- An illuminated airbag (SRS) warning light
- Rust on the front bumper and a large dent in the rear bumper, both requiring replacement
- Rust on the rear quarter panel, and dents to the hood and the driver side rocker panel
- A damaged side mirror housing and a damaged driver seat
- Low tread on both front tires

Our OBD-II diagnostic scan revealed 5 active fault codes:

- P0325: Knock sensor 1 circuit malfunction
- P0328: Knock sensor 1 circuit high input
- P0449: Evaporative emission control system vent valve circuit malfunction
- P0513: Incorrect immobilizer key
- P1258: Manufacturer-specific code

We always invite sellers to stay with us through the appraisal so they can see what we see and ask about anything we find along the way.

We have escalated your experience to that Area Manager, who is investigating both the missed collection and the offer and will be reaching out to you directly. You are also welcome to contact our Customer Experience Team at customerfeedback@webuyanycarusa.com at any time. Getting your vehicle collected and giving you the five-star experience you were owed is what we are committed to.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

I had a wonderful experience selling my…

I had a wonderful experience selling my vehicle here! The entire process was smooth, honest, and transparent. Kyle was incredibly helpful and walked me through every step of the appraisal so I understood exactly how they determined the value. The final offer was fair and right in line with what I wanted. I highly recommend We Buy Any Car and will definitely use them again!

November 3, 2026
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Reply from We Buy Any Car® USA

Hi Wendy,

Thank you so much for selling your car with us. Honesty and transparency matter a great deal to us, so it means a lot that Kyle gave you exactly that, and we're delighted the offer sat right where you hoped. It's wonderful that you plan to come back.

All the best,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Outstanding experience!

Anthony was exceptional! He was very personable, highly knowledgeable, enthusiastic, and professional. The entire process took less than an hour. He assured us that his offer would be better than the other two that we secured...and it was!

October 31, 2026
Rated 5 out of 5 stars

She was very personable and kind

She was very personable and kind, really appreciated that! Was not a full star experience though unfortunately because the website quoted $500 for the car and after driving it up to West Valley from Saratoga Springs with a busted power steering fluid line, I suppose some of the fluid leaked on something hot and started “smoking”. She assumed the engine was shot (we had it checked by a mechanic before bringing it in, the engine is fine and the transmission is in great shape for a Nissan with the mileage it has on it) and could only offer $100. It’s $100 we didn’t have before but pretty disappointed that the car wasn’t inspected more thoroughly before making us an offer… felt very disappointing for the offer to drop so low after we drove it all the way out there. Ultimately only got $60 out of the car since it cost us $40 in power steering fluid to get it up there.

EDIT: Patrick reached out to us to make it right. In no way did y'all have to do that and I sincerely appreciate it!

October 31, 2026
Rated 5 out of 5 stars

The whole transaction was simple and…

The whole transaction was simple and fast. Austin inspected the car, took a test drive with me and was able to give me an offer. I had the vehicle title and completed the transaction with a check in hand in about fifteen minutes. The car was picked up from the front of my house the next day. Simple, easy, fast with very outstanding customer service from Austin.

October 21, 2026
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Reply from We Buy Any Car® USA

Harry, thanks a lot for your business. Austin made everything quick and easy, and we're happy the pickup from your home went well too.

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Quick and easy!

Quick and easy process. Haneef was open and transparent through out the inspection and the initial offer. When I told him the price I wanted, he was willing to work with me to achieve that, and I walked away happy with a check in hand in under an hour. I would recommend WBAC to anyone and if I have a car to sell in the future, they will be my first call!

October 31, 2026
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Reply from We Buy Any Car® USA

Hi Michael,

It was a pleasure doing business with you. Haneef being open with you throughout matters to us, and it's fantastic you left happy with what you got. Being your first call next time would be wonderful.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Angel was very professional and it did…

Angel was very professional and it did not take long to get an appraisal for my Lexus SUV. I highly recommend this company instead of Autobuy or Carmax bc they low ball you. Don’t waste your time going anywhere else. They even zelled me the money right away. If you’re looking to sell your car take it here! Carmax & Autobuy wasted 45-60 min of my time with a lower offer. Save yourself the headache.

October 27, 2026
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Reply from We Buy Any Car® USA

Thank you for bringing your Lexus to us, and for recommending us so strongly. We're delighted you were happier with our offer than the ones from CarMax and Autobuy, and that Angel kept everything so quick and professional.

All the best,

Jeremy, on behalf of webuyanycar.com

Rated 4 out of 5 stars

They gave you attractive prices to hook…

They gave you attractive prices to hook you up, and after analyzing all the information, analyzing the car, the curves, tires, interior, exterior, and many other details, they offer you $1000 less than online, they pay with a cashier's check, and there are no problems at all with it, 2 days and cash was in, pretty much fast the whole process, but require at least 1 hour and much patience.
I'm giving 4 stars only bcz they offered a price without see it and the car was really new, no dents, no details, nothing, and $1000 makes a lotta difference when you are really in a delicate situation.
The attendant was very friendly and educated.

February 7, 2026
Rated 4 out of 5 stars

Theo Wright branch manager /processor of my deal

Theo Wright came to my home and kept me, Don, informed as to his arrival. After inspection, he said they would need to paint the hood due to lovebugs. Also, small scratch in the paint (not dent) on back panel would need paint. Both can be completely like new with detailing and or buffing/placing same color paint (which is available in touch up paint from Cadillac) on the small area back panel. First offer in person way lower than the email offer. I refused and informed would not take less than $19,000. Thom conversed with whomever and came back with $19,199.00 which actually netted me $18,800.00 (I thought there were no costs for me) which I accepted. Theo did an excellent job negotiating for his company in attempting to get my vehicle at a lower cost than the offer. In the end together, our perseverance got me an offer that I could accept. All paperwork done, I cancelled my insurance on the vehicle, he booted the car until they pick it up, and he issued me a company check. Theo was very professional, friendly, punctual, and familiar with the paperwork and process. All in all, it was a good experience. I recommend them, however, be well informed and ready to hold to your acceptable price!

October 20, 2026
Rated 4 out of 5 stars

Selling my husband’s sports car was a…

Selling my husband’s sports car was a quick and easy process. Inspection was done at our home on Tuesday and taken away the following Saturday. Unfortunately upon inspection the offering price was much lower than the initial quoted price. However, after some negotiation an acceptable offer was presented.

October 22, 2026
Rated 5 out of 5 stars

QUICK, EASY, and PROFESSIONAL

I had an absolutely fantastic experience selling my Audi to WeBuyAnyCars. The online valuation was quick, but the in-person appointment was what really blew me away. The agent, Kendrick was incredibly professional, courteous, and transparent throughout the entire inspection. He walked me through the process step-by-step, gave me a competitive offer and handled all the paperwork on the spot. We finished with my payment in hand in less than an hour. If you want a fast, honest, and completely hassle-free way to sell your vehicle, I recommend them highly. It was my second car sold. When you contact the company, request Kendrick.(10 🌟)

October 23, 2026
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Reply from We Buy Any Car® USA

Hi Gregory,

Thank you for coming back to us with a second car. Being open with people at every step is something we care about deeply, so we're delighted Kendrick gave you exactly that, and that the offer he made sat so well with you.

If anyone you know is thinking of selling, we'd love the chance to look after them the same way.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

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