Great experience with this company from talking to a lovely lady on phone then arranging our date to take away.she requested some photos then gave us a price which we accepted. Two lovely smiley poli... See more
Company replied
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Review summary
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Reviews shaping this summary
Very straightforward, excellent communication. Appt made & Danny arrived ahead of schedule & was friendly and courteous. He removed the stairlift swiftly and was away within an hour. Cash paid immedia... See more
Company replied
Stairlift removal by Michael and Oliver. Both friendly and professional and was done super fast. Great communication from the team and engineers leading up to the appointment and they were able... See more
Company replied
I would just like to thank your engineer that came out yesterday to remove my mothers stairlift. He was very polite and professional, removing the stairlift without any issues and with due care and... See more
Company replied
Company details
Written by the company
Have your stairlift removed in under an hour by expert lift engineers. Quick, efficient and clean, We Buy Any Stairlift is one of the UK's leading stairlift removal services. We buy stairlifts and offer free professional removal for stairlifts across England and Wales.
Contact info
Unit 15, Holme Bank Mills, Mirfield, West Yorkshire, WF14 8NA, United Kingdom
- 0800 177 7266
- info@webuyanystairlift.com
- webuyanystairlift.com
4.9
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very good service
Very good service. Jordan who removed the stairlift was friendly and efficient. Highly recommended.
June 18, 2026
Unprompted review
Reply from We Buy Any Stairlift
Thank you for your kind review, it's greatly appreciated.
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Great service with the team
Great service with the team by phone to arrange a removal of my father’s Stannah stairlift. Very transparent offer and Braden the engineer arrived on time and removed the stairlift quickly, cleanly and in a very professional way. So much better than Stannah !
June 18, 2026
Unprompted review
Reply from We Buy Any Stairlift
Thank you for your kind review Nick, it's greatly appreciated.
Redundant Stairlift
Made contact on Sunday & the stairlift was removed on the following Thursday + I’m £150 better off. What a result. Matt arrived on time & the stairlift was removed in approx. 30 mins. Highly recommended
June 18, 2026
Unprompted review
Reply from We Buy Any Stairlift
Thankyou for your kind review, its greatly appreciated
Booking was easy online and I got a…
Booking was easy online and I got a date for removal after not waiting too long. Braden arrived and removed stairlift without any issues. I paid the balance due and have now received a receipt for the total amount paid. Thank you.
June 17, 2026
Unprompted review
Reply from We Buy Any Stairlift
Thank you for your kind review Sara, it's greatly appreciated.
Great communication throughout
Great communication throughout, from the initial request for a quote online to collection and payment.
Very professional. The engineer very polite, quick and tidy.
Highly recommended.
June 17, 2026
Unprompted review
Reply from We Buy Any Stairlift
Thank you for your kind review Ewelina, it's greatly appreciated.
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Polite and professional
Braden arrived on time and was very professional in removing the stairlift. Left the area clean and tidy.
June 17, 2026
Unprompted review
Reply from We Buy Any Stairlift
Thank you for your kind review, Andy, much appreciated
Great service
Great service - Jordan was very professional and no damage made removing the stairlift. Payment received straightaway! 10/10, thank you!
June 17, 2026
Unprompted review
Reply from We Buy Any Stairlift
Thank you for your kind review, Karen, it's much appreciated
Great experience
The customer service team were very quick with answering my enquiries and were fully transparent with what they could offer me. The stairlift engineer Braden arrived on time, was polite and very efficient. It looks like there was never a stairlift installed after he was finished. Cash received at the end. Very pleased with the service. Would recommend.
June 17, 2026
Unprompted review
Reply from We Buy Any Stairlift
Thank you for your kind review Lara, it's greatly appreciated.
The engineer Danny was quick and…
The engineer Danny was quick and professional and didn't leave a mess. No complaints.
June 16, 2026
Unprompted review
Reply from We Buy Any Stairlift
Thank you for your kind review, it's greatly appreciated.
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Matt did a great job removing the…
Matt did a great job removing the stairlift.
June 16, 2026
Unprompted review
Reply from We Buy Any Stairlift
Thankyou for your kind review, its greatly appreciated
Staff were extremely efficient
Staff were extremely efficient, stairlift was taken on date booked.
June 15, 2026
Unprompted review
Reply from We Buy Any Stairlift
Thank you for your kind review Hannah, it's greatly appreciated.
Great service and staff - 5 stars !
Bradon turned up on time, smiley, friendly and removed the stairlift really quickly. Cash in an envelope counted out and job done. Great service, great chap. E- mailing photos and interaction/ emails with the company to make the booking and helpful info such as where to look for the serial number of the stairlift was also great. Would highly recommend. Thankyou.
June 15, 2026
Unprompted review
Reply from We Buy Any Stairlift
Thank you for your kind review Sarah, it's greatly appreciated.
Very poor offer
Very poor offer, only £100 for a stairlift that probably cost in the region of £5,000 new. Fortunately there are others out there that will pay much more, and in my experience give a very good service.
June 10, 2026
Unprompted review
Reply from We Buy Any Stairlift
Good Afternoon Rodney,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with your experience.
We would like to clarify that the stairlift in question is approximately 8 years old and i'm afraid that it wouldn't be viable for us to recycle parts from it successfully. The health & safety of our engineers is also paramount and making sure that they would be able to carry out the removal safely is extremely important to us.
We always aim to provide a fair, professional, and transparent service, and we regret that we were unable to meet your expectations on this occasion. If you would like to discuss the matter further, please contact us directly so we can review your concerns in more detail.
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The staff member who came to dismantle…
The staff member who came to dismantle the stairlift was at the house early but was happy to wait if we had required him to. He was very polite, efficient and careful. The staff on the phone we also very polite and sorted a date out nice and quickly. Very pleased with the service.
June 9, 2026
Unprompted review
Reply from We Buy Any Stairlift
Thank you for your kind review Sheryl, it's greatly appreciated.
Great experience
Great communication arrived right on time and a nice polite chap thanks.
June 11, 2026
Unprompted review
Reply from We Buy Any Stairlift
Thank you for your kind review, it's greatly appreciated.
Good prompt service
Good prompt service.
Paid on collection, honest and straightforward
June 11, 2026
Unprompted review
Reply from We Buy Any Stairlift
Thankyou for your kind review, its greatly appreciated
Jordan the engineer called ahead of…
Jordan the engineer called ahead of arrival was prompt and polite, removed the stairlift within the expected time frame. Very efficient and tidy, thank you Jordan
June 9, 2026
Unprompted review
Reply from We Buy Any Stairlift
Thankyou for your kind review, its greatly appreciated
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Very straightforward
Whole process from first call to the removal and payment were handled efficiently and on time.
June 9, 2026
Unprompted review
Reply from We Buy Any Stairlift
Thank you for your kind review Neil, it's greatly appreciated.
Turned up on time
Turned up on time, cleaned up and very efficient and polite would highly recommend them.
June 9, 2026
Unprompted review
Reply from We Buy Any Stairlift
Thank you for your kind review Alex, it's greatly appreciated.
Fantastic service.
From start to finish this company have been great to deal with. Matt, the engineer, was very efficient and tidy. Very happy with the service.
June 9, 2026
Unprompted review
Reply from We Buy Any Stairlift
Thank you for your kind review Elizabeth, it's greatly appreciated.
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