4th time I’ve sold an Apple device here, process is simple, prices are always more than what I’ve seen at competitors- including Apple trade-in price. Easy options to return, fast experience, 5/5 any... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Phone arrived the next day, perfectly packed and I cannot see any minor scratches the eBay listing mentioned - so I am a very satisfied customer. I called Ben and he said if I purchased it befo... See more
I used WeBuyBack for the first time and wow, what a great experience! The explanations for the self-grading were clear and very reasonable. Much better than previous experiences with other trade-in co... See more
This is the second time I have personally used the services of WeBuyBack to sell my preloved mobile technology. From start to finish the process was smooth and efficient. My devices were sent o... See more
Company details
Information provided by various external sources
WeBuyBack.com.au was established in late 2014. Our goal is to provide a fast and efficient service allowing you to sell your unwanted smartphones and tablets securely and for a great price. We buy new, working and faulty devices. At WeBuyBack.com.au, we believe in fair deals. We offer you the best price for your device. We will beat any advertised price by $5. With a fast turn around time, payments processed within 8 hours from receipt of device, you get your money fast. We offer Bank Transfers as well as Paypal payments making it easier than ever to get paid. If you select PayPal as your payment option the money will be transferred within 4 Hours of receipt of device, that is our customer satisfaction promise.
Contact info
Unit 19, 15 Ricketts Road, 3149, Mt. Waverley, Australia
- 1300 782 280
- sales@webuyback.com.au
- webuyback.com.au
Amazing service
Amazing service. The buyback process was straightforward and hassle free.
September 24, 2025
Easy transaction
Easy transaction, live updates with tracking, to receiving, testing and payment. Highly recommended buyer.
September 24, 2025
Fantastic service
Fantastic service, great communication and very fast payment.
Will definitely use again.
September 24, 2025
Excellent
Good communication
Very reliable
Competitive buy back values
Excellent service
September 10, 2025
Great service and fair trade-in prices
I used WeBuyBack for the first time and wow, what a great experience! The explanations for the self-grading were clear and very reasonable. Much better than previous experiences with other trade-in companies and WeBuyBack paid more as well! It was also very quick. I completed the form over a weekend, took the parcel to the post office on Monday, it was delivered on Wednesday and I was paid the same day! Just brilliant service!
August 13, 2025
Unprompted review
Highly recommend
Like everyone else, I was dubious however webuyback absolutely delivered as promised. The process was super easy and they communicate with you at every step. Highly recommend this business
August 29, 2025
We’ve sold back all of our devices to…
We’ve sold back all of our devices to them over the years and always had a great experience
August 29, 2025
Service was greatand…
Our transaction was quick and correspondence was great. Overall service went smoothly. Great service thank you
September 3, 2025
Excellent service and ease of selling online
Webuyback are a great company to deal with. The ease of selling my mobile phone to them is worry free. You know how much they offer before you send your phone to them via their prepaid postage print out.
Have dealt with them a few times and they have always been fair and honest👍
September 2, 2025
Fast payment & Quick Response
This isn’t my first time using WeBuyBack, but this time was a little different. After AusPost accidentally sent my phone back to me, I had to resend it. Once it was finally received, the payment was issued within just a few hours.
Great business with fast response and reliable service!
August 29, 2025
Unprompted review
Absolutely fantastic
Absolutely fantastic. They were extremely quick, gave a good rate and I got paid within 10 minutes of cofirming. They also helped me with my questions by phone and were easy to communicate with.
September 1, 2025
Unprompted review
Highly Recommended – Smooth Process
I’ve used WeBuyBack several times now and every experience has been very positive. The process is simple, quick, and completely hassle-free. Prices offered are always fair, and payment is prompt. Highly recommended!
August 19, 2025
Quick process good payout
Quick process of getting mailer and then payout. Price offered was more than competitors and they also wanted Moto
August 18, 2025
Easy transaction
It was so easy from the word go. Looking on the website for my particular item to sell, it was step by step and so quick. Once I had mailed it in the provided bag, the money was in my account within days. Highly recommended. Bravo!
August 15, 2025
Very easy process
Everything was very easy and straight forward. The price offered for my phone was the most competitive that I found. I'd definitely recommend them.
August 10, 2025
Ben and his team are fantastic here…
Ben and his team are fantastic if there is a problem they listen and act accordingly. They are wonderful to deal with.
August 15, 2025
Impressive Service
Very impressed by the service. Payment received within a few hours of receipt of the phone by WeBuyBack. Also, was kept informed through status updates from receipt of the phone until payment was complete.
August 12, 2025
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