Banner for We Buy Books

We Buy Books Reviews 

20,271
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,582 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient payment process, noting that funds arrive quickly. Many highlight the straightforward and easy-to-follow user experience, from scanning books to printing labels. Reviewers appreciate the helpful service, making decluttering simple and convenient, including free home collection or postage. However, some customers were dissatisfied with product valuation, finding many books received low offers or were rejected entirely, sometimes after being quoted a higher amount. A few people also felt the scanning process could be problematic, occasionally leading to incorrect book identification.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many finding it a great way to declutter and recycle... See more

Payment

Clients share positive opinions on payment, frequently highlighting its promptness and efficiency. Many... See more

User experience

Users describe positive interactions with the user experience, often highlighting the well-thought-out setup... See more

Service

Reviewers highlight positive aspects of service, often praising its promptness, efficiency, and excellent... See more

Price

People report ambiguous experiences with price, with many finding offers to be very low, sometimes valuing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good, prompt and efficient service with excellent communication and fast payment to my bank account. My only gripe is that it is quite difficult to get up to the (new-ish) minimum trade of £7.50 a... See more

Company replied

Rated 4 out of 5 stars

Lightning-fast payout after trouble-free collection. Like: The additional bonus for this trade (and these offers are made regularly) and that they came to my home for collection (offering this servic... See more

Company replied

Rated 4 out of 5 stars

recently the offer price of a number of books has made trading worthwhile. The free Evri return service seems very effective. the time taken to examine, inform of the result, and credit payment to... See more

Company replied

Rated 5 out of 5 stars

I have used 'We Buy Books' on several occasions in the past. This was my biggest "cull" of my eclectic book collection in an attempt at serious decluttering. Although it was quite an onerous task e... See more


Company details

  1. Used Book Store
  2. Book Store
  3. Online Marketplace
  4. Rare Book Store

About We Buy Books

Written by the company

WeBuyBooks helps people across the UK turn unwanted books into extra cash quickly and easily. Whether you are clearing shelves, selling textbooks after university, or making space at home, we make the process simple with fast scanning, instant prices and free delivery options. We specialise in buying non-fiction books, including textbooks, cookbooks, business books, hobbies, crafts, history, biographies and specialist subjects. Simply scan the barcode using our app or website to get an instant valuation and send your items to us for free. Alongside books, we also buy CDs, DVDs, Blu-rays and video games, making it easy to declutter and earn money from media you no longer use. At WeBuyBooks, we are proud to offer fair prices, fast payments and friendly customer support, helping millions of items find a new home instead of going to waste. Visit our website: www.webuybooks.co.uk

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(20,271)

1,440 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Second time of using this company and I…

Second time of using this company and I am pleased with the process. Communications on the transaction were clear and regular. Also once my parcel had been collected I was informed of its progress. I also received payment the same day they took delivery of my submission. The app is good with its scanning.

July 21, 2026
We Buy Books logo

Reply from We Buy Books

Thank you for your feedback, we truly appreciate you sharing your positive experience with us. We're glad to hear you found the process of postage and payment to be efficient and smooth. Thank you for choosing WeBuyBooks!

Rated 5 out of 5 stars

Very easy system

Very easy system, scan your books, pack them, attach labels, quick payment, very easy

July 21, 2026
We Buy Books logo

Reply from We Buy Books

We are so happy to hear that you found our service easy to use. We appreciate you taking the time to share your positive experience with us. Thank you for choosing WeBuyBooks.

Rated 5 out of 5 stars

All went extremely smoothly as always

All went extremely smoothly as always, from sending to payment

July 21, 2026
We Buy Books logo

Reply from We Buy Books

Thank you for choosing to share your feedback. We're glad everything went smoothly for you and appreciate your support.

Rated 5 out of 5 stars

Great way of topping up your income

Great way of topping up your income. Offered a 15% bonus. But could not reach the required amount as scanner kept freezing and eventual. I had to cash in.

July 21, 2026
We Buy Books logo

Reply from We Buy Books

Thank you for your feedback, we're glad to hear you've found a great way to supplement your income! We appreciate you sharing your experience with the scanner freezing, and we understand how frustrating that must have been. We're looking into this issue to improve our service.

Rated 1 out of 5 stars

Collection service is a farce

Couldn’t complete the trade as DPD did not turn up to collect my books, even after three attempts. They did not leave a card (because they never actually arrived at my address) and did not call.

World of Books do not offer any other way to post the books so I have resorted to using a company that is more flexible and more efficient.

July 21, 2026
Rated 4 out of 5 stars

Very straightforward

The process was very straightforward and the payment was fast. The price for a lot of the books was surprisingly small, however. But for the convenience, it's still worth considering and I will do it again.

July 20, 2026
We Buy Books logo

Reply from We Buy Books

Thank you for your review, we understand the price of books can be small but are very glad to hear you'd chose to use WeBuyBooks again. Thank you for your support!

Rated 5 out of 5 stars

Great destination for books and DVDs

Website very easy and clear. Very prompt and efficient service! Can only recommend

July 13, 2026
We Buy Books logo

Reply from We Buy Books

Thank you for your feedback, we're glad you found our service ran smoothly. Thanks for choosing WeBuyBooks!

Rated 5 out of 5 stars

This company has always provided…

This company has always provided excellent customer service. It offers competitive prices and makes the process easy to use.
I will definitely continue to use their service in the future.

July 13, 2026
We Buy Books logo

Reply from We Buy Books

We are so happy to hear that you've received excellent customer service and found our process easy to use. Thank you for your kind words.

Rated 5 out of 5 stars

Turnaround for books a little slower…

Turnaround for books a little slower recently - maybe staff on holiday but otherwise all good

July 20, 2026
We Buy Books logo

Reply from We Buy Books

We're glad you enjoyed your experience. We appreciate your feedback regarding the recent turnaround time and are looking into it. Thank you for your support.

Rated 5 out of 5 stars

The app was easy to use and the process…

The app was easy to use and the process of sending the books and receiving payment worked smoothly.

July 17, 2026
We Buy Books logo

Reply from We Buy Books

We're glad to hear everything went smoothly. Thank you for your kind feedback.

Rated 5 out of 5 stars

Easy process

Easy process. Timely collection by Rotal Mail. Certainly recommend

July 17, 2026
We Buy Books logo

Reply from We Buy Books

We're so glad to hear you'd recommend us! Thank you for your feedback, we're happy to hear the process went smoothly.

Rated 5 out of 5 stars

Simple process and good deal.

The process of selling and posting the books I sold was very simple and straightforward. I got a good price for my books and I was paid very promptly.

July 17, 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your experience. We're pleased to hear the process was straightforward and prompt. Thank you for choosing WeBuyBooks.

Rated 5 out of 5 stars

Fast payment

Fast payment. Website easy to use.

July 9, 2026
We Buy Books logo

Reply from We Buy Books

We're happy to hear that our payment process went smoothly and our website was easily accessible. Thank you for your kind words.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look