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Webware.ai Reviews 197

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the staff for their responsiveness, helpfulness, and dedication, highlighting their ability to provide valuable insights and support. Many people appreciate the personalized approach and the team's commitment to ensuring their website and online presence are effectively managed and improved. The company is often recommended for its professional website design and the ongoing assistance provided. However, some customers were dissatisfied with the service and marketing efforts. They reported issues with websites not being completed as promised, slow loading times, and a lack of effective lead generation despite significant investment. Some people also mentioned difficulties with communication, issues related to domain access, and receiving generic or inaccurate marketing content that did not align with their business needs.

What people talk about most

Website

Customers consistently note positive experiences with website development and support. Many reviewers praise... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Service

Reviewers mention ambiguous feedback about service. Some customers praise the professionalism and helpfulness... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers express appreciation for... See more

Marketing

Consumers find marketing to be ambiguous. Some reviewers report receiving a high volume of leads, with one... See more

Based on these reviews

Rated 5 out of 5 stars

Webware rep Maria Josaphina has reached out and explained more details on how the website works and hw to make changes and how to contact individuals that can help get projects done. thank you for the... See more

Company replied

Rated 5 out of 5 stars

We're very happy with what Webware has done and continues to do for our website and online searchability. Webware's customer service is great. I like that they have a representative assigned to take c... See more

Company replied

Rated 5 out of 5 stars

Lydia, my account manager, is awesome! She listens and makes sure the team is held accountable to get things done. A huge improvement from before. Lydia also shares great ideas for how to leverage all... See more

Company replied

Rated 5 out of 5 stars

Lydia is amazing. She is very informative when helping on the Webware application. I feel like I am learning how to really use my website properly. The Rivi feature is fantastic and has helped me imme... See more

Company replied


Company details

  1. Online Marketing Agency
  2. CRM Provider
  3. Internet Marketing Service
  4. SEO Service
  5. Web Hosting Company
  6. Website Designer

About Webware.ai

Written by the company

Welcome to Webware.ai

Your premier destination for cutting-edge digital marketing solutions tailored for service-based businesses across North America. We specialize in:

  • Creating high-converting websites
  • Optimizing SEO for visibility
  • Providing tools to streamline operations and enhance your online presence

Professional Web Design & SEO Optimization

Our professional web design services ensure your site is not only visually stunning but also SEO-optimized to rank high in search results. Our expert team will design and craft the content, delivering a cohesive and engaging online experience.

Local SEO Services for Enhanced Visibility

At Webware.ai, we understand the importance of local visibility. Our Local SEO services are designed to optimize your Google Business Profile, attract high-intent customers, and improve your local search rankings. Paired with our Technical SEO expertise, we address backend issues like page speed and crawl errors to elevate your site's performance and visibility.

Content Writing & Conversion Rate Optimization

Our skilled Content Writing team produces engaging, SEO-friendly content, from blog posts to service pages, ensuring your site stays fresh and relevant. To enhance your online strategy, our Conversion Rate Optimization (CRO) services integrate PPC with SEO, and conduct detailed website analyses to maximize your conversion opportunities.

Reputation Management & Customer Trust

Join our community of satisfied business owners and leverage our Reputation Management tools to collect and manage reviews effortlessly, building trust and credibility online.

Discover the Webware.ai Difference

Transform your digital marketing today with Webware.ai. Let us help you attract, engage, and convert your ideal customers through our comprehensive and innovative solutions.

Money-Back Satisfaction Guarantee on Select Packages

We’re confident in our services, and with select packages, we make it completely risk-free: if you’re not satisfied, get your money back.

We’re confident in our services, and with select packages, we make it completely risk-free: if you’re not satisfied, get your money back.
At Webware, we stand behind our digital marketing solutions. With our money-back guarantee on select packages, you can try our services risk-free. We'll refund your investment if you’re not fully satisfied with the results. It’s our commitment to your peace of mind and our confidence in delivering for your business. Available on select packages only. Contact us to learn more.

Contact info

4.2

Great

TrustScore 4 out of 5

197 reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Busiest year so far with Webware help

I've been working with Webware for about 6-8 months now and have been very pleased with the services they've provided me. My business relies heavily on being able to be on the first page of search engines for multiple keywords and they consistently work hard to analyze my metrics to help keep me there. This has been my busiest year so far and I really contribute that to what Webware does for me. There are companies that say they can do more for less money, but when it comes down to it, my experience with those companies shows that they cannot give the same results these guys do.

July 13, 2019
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank You Jason. We appreciate the time you have taken to write us a review. We are pleased to hear about your positive experience with Webware. We are excited to continue to work with you and add value to your business.

Rated 1 out of 5 stars

I can't agree more with the reviews on here…

I can't agree more with the reviews on here. First payed THOUSANDS of dollars to have our already PRISTINE site re-written to "their" templated SEO design and their site looked NOTHING like what we had discussed. After SEVERAL month (8+) the site had still not been updated to what they had promised. $400 per month later in "SEO" management and updating, we had probably 4-5 calls or website visits. After canceling our account and transferring everything BACK to WIX we received 5 calls in 1 week. Tell me their service is working!-----NO AF!!!!!!! Do not trust "Wisdom" or any of their other weird fake employee names. This is a company that outsources things to India and you can tell the complete DISCONNECT in doing so on your website. Please look at these reviews before you waste thousands. Hopefully I can save someone else.

May 30, 2019
Unprompted review
Webware.ai logo

Reply from Webware.ai

Hi Nate, We appreciate your efforts and time to share your experience with Webware.
As per the contract, we had designed a theme-based mobile-friendly website for you.
We do not move forward with building the website without your expressed consent, the same was sincerely performed in your case.

Based on the performance reports shared with you on your registered email address with Webware, your website has received a good amount of visitors. It shows there was an increase in the number of calls made through the website.

Please also note that we at Webware take our customers and employees seriously. By viewing all relationships with an attitude of customer service, we hope to optimize goodwill and total satisfaction in the pursuit of our vision and mission. Therefore, we'd like to discuss the matter further with you and see how we can make things right. If you give us a chance, we will do our best to make this better.

Rated 5 out of 5 stars

Excellent

I can confidently say that they did an amazing job providing exactly what I asked for, within the time the I asked for it, and then some. You get a team of people working for you on your budget. You get educated on how to run your website yourself and how to run the backend dashboard. Not to mention how to keep your websites rating and SEO constantly optimized.

May 2, 2019
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank You, Sina, for taking the time to write us a review and sharing your experience.

Rated 5 out of 5 stars

Top notch service …

We couldn't be more satisfied with the work that Webware provides for our website and social media platforms. Their diligence allows us to concentrate on our day to day operation while providing the internet presence so vital to business today. Any changes or additions are put in place in a timely manner and their follow up reminds us when we need to be focused on the marketing available through the content they suggest.

April 18, 2019
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank You Wes. We appreciate the time you have taken to write us a review. We are pleased to hear about your positive experience with Webware. We are excited to continue to work with you.

Rated 5 out of 5 stars

Web support for dummies

Web support for dummies, and I mean that in a good way. With tools to facillitate as much hands on participation as a website owner manager can want, there is also a program of guided participation that keeps a websites presence topped up.
Very friendly and focused staff.

April 16, 2019
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank You, Roger, for taking the time to write us a review and sharing your experience.

Rated 5 out of 5 stars

I have recently started working with…

I have recently started working with Webware to develop a new site for my business. I ama a bit of a computer diansour and have troubles in the past with configuring how to help my business get out there on the web. I cannot begin to say that how amazingly understandable and patient the webware team is. So very helpful and educated in all of theyre fields it has been a pleasure to be working with the team and so looking forward to launching my new site thank you webware and your amazing team.specail thnks to Dipika and her co workers. thank you again cindy lebreton

April 9, 2019
Unprompted review
Webware.ai logo

Reply from Webware.ai

Hi Cindy, Thank you for sharing your experience with this level of detail. Dipika and the rest of our team are looking forward to launching your site and continually work alongside you to ensure your online success.

Rated 1 out of 5 stars

Deceptive practices

This company is nothing but pushy for their products. They call you as if they were a potential client for your business and then proceed to sell you their product. $1500 minimum to set up followed by $500 per month. They won’t take no for an answer. They claimed my website was not up to standard and how I could be getting more clients with a better website. So glad I never gave in, based on the reviews I’ve seen they’ve cheated others out of thousands of dollars

March 2, 2019
Unprompted review
Webware.ai logo

Reply from Webware.ai

Hi Raistlin, Thank you for bringing this to our attention. We apologize for the inconvenience caused.
We have reviewed the calls and would like to let you know that we have taken actions internally to address your concern.

Rated 1 out of 5 stars

Deceptive telemarketing techniques

Deceptive telemarketing techniques. We're a busy services company and they called and left a voicemail pretending to be a potential client in order to get a call back. Offer true value, not deception, to get sales. That they use these type of techniques should be enough to put off any potential client or investor.

September 7, 2018
Unprompted review
Webware.ai logo

Reply from Webware.ai

Hi, Thank you for bringing this to our attention. We apologize for the inconvenience caused.
We have reviewed the calls and would like to let you know that we have taken actions internally to address your concern.

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