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wed2b Reviews 2,489

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, attentiveness, and ability to create a comfortable and relaxed atmosphere. Many found their dream dress thanks to the staff's expertise in understanding their vision and offering suitable suggestions, often without any pressure to purchase. The overall service is frequently described as outstanding, making the dress-finding journey a truly special and memorable experience. However, some people were dissatisfied with the retail experience, specifically mentioning that the selection of dresses in-store was not as extensive as advertised online. A few other people also felt that the process of trying on dresses was restrictive, being confined to a changing room and not allowed to browse the full collection independently.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Product

Customers consistently note positive experiences with the product, particularly finding their ideal wedding... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the staff for making them feel... See more

Retail

Clients share positive opinions on retail, with many reviewers having amazing experiences finding their... See more

Service

Users describe positive interactions with service. Many customers praise the staff for being quick,... See more

Based on these reviews

Rated 5 out of 5 stars

Tina my bridal consultant was amazing!! Couldn’t have faulted her she was so engaging and committed to her task at hand. We flew from Newcastle England to try on wedding dresses in Belfast and she put... See more

Company replied

Rated 5 out of 5 stars

Courtney made our experience! She was literally what every bride needs when looking for dresses. She explained everything in the way we would understand, had alot of patience with all of us but most o... See more

Company replied

Rated 5 out of 5 stars

Insanely exceptional service I came in as a flustered bridesmaid whio had problems with dresses from other stores to find another dress. I was by myself and the staff helped me through all the fitti... See more

Company replied

Rated 5 out of 5 stars

From start to finish, all the ladies were professional, welcoming and polite. I was so nervous but that soon subsided with Sabrina’s help. There are so many beautiful dresses from both bride and bride... See more

Company replied


Company details

  1. Bridal Shop
  2. Boutique
  3. Wedding Store

About wed2b

Written by the company

We believe every bride deserves to look stunning and feel special on their wedding day - regardless of budget. With 1000's of designer wedding dresses all priced £599 - £1199, friendly expert Bridal Consultants, and 60 stores across the UK and Europe, there is a reason we are so highly rated by our beautiful brides.

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Our fabrics, construction, detailing and finishes are second to none.

The major change to tradition that wed2b offers is to enable brides to take their dress home the very same day they find ‘the one’. There’s no waiting for long order times, hoping the dress arrives as perfectly as you remember it for the big day. All our dresses are designed in limited edition quantities and are sold off the peg. So, you really can visit today and get married tomorrow!

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

Promotion box for wed2b

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day


4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 82% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Had a lovely experience with the staff

Had a lovely experience with the staff. We were the only ones there so all staff were present for the duration of the fittings. Offered recommendations, tried a variety of dresses but the first was the “yes” dress. Thank you guys!

April 4, 2026
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Fleetwood team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

I would 100% recommend Wed2b

I went to try on dresses at Wed2b not expecting to find my dress but I found it thanks to Brogan and the team. I turned up at 10am scared that there would be a queue out the door but I was the first one in and had the store to myself at the start and when other people turned up I barely even noticed they were there. I went in with an open mind but had an idea of what I would like. I was really nervous for my appointment and felt a bit overwhelmed when trying on the first dress. I felt like I couldn’t decide if I liked the dress because it was so unusual to have a wedding dress on but Brogan and the other girls let me take my time in my first dress to look at it at different angles and just get used to being in a dress. I explained what type of dress I would love but was scared i wouldn’t suit it however Brogan took the comments from the other dresses and I found my dress! I was also cautious about the price but everything I got was within my budget. I would definitely recommend Web2b to anyone!

April 10, 2026
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Reply from wed2b

Thank you so much Sam, your recommendation is wonderful and we’re so pleased that our Gateshead team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

I was in today and had the best…

I was in today and had the best experience I was helped by Georgia who was amazing made me relaxed comfortable and at ease she listened to what I wanted and liked and hit the nail on the head straight away. We did try on others for comparison but keep coming back to same one. All the girls in the shop are amazing upbeat and great at their job. Would 100% recommend as they weren’t pushy at all.

April 11, 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

I honestly had the best experience!

I honestly had the best experience!!
Cecile was amazing, thank you to the whole team!

April 11, 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

This is The Place to get your wedding…

This is The Place to get your wedding dress and bridesmaid dress sorted.
No stress, no appointments needed, easy communication and genuine service with a smile at all times.

I am beyond happy with Wed2b. They have never let me down and have tons of advice which really helps when thinking on the big day. They know exactly what you are going through and want to make sure you are at your best.
Thank you for everything!

You are all wonderful and beyond professional. So kind and so helpful.
I will always recommend you when these occasions come up.

April 9, 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Had a great experience in the…

Had a great experience yesterday in the Glasgow shop. After trying on a good few different dresses, I found the perfect one! thanks to Georgia for being amazing throughout and helping me choose the most gorgeous dress.
Staff were all lovely, Would definitely recommend and thanks again!

April 10, 2026
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Reply from wed2b

Thank you so much for your wonderful recommendation. Georgia and our Glasgow team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

Lovely shop, great staff, affordable

Spent a few hours in the shop trying on dresses. I can’t remember the name of the lady who helped us but she listened and picked out dresses exactly as I described and was very nice. In the end I went for something completely different. The dresses are all reasonably priced and gorgeous. The shop is clean and spacious. Would recommend

April 9, 2026
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Reply from wed2b

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Excellent customer service and I felt…

Excellent customer service and I felt comfortable and not pressured. Within a couple of hours I walked away 100% happy with my dress.

April 10, 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Was a lovely relaxed experience

Was a lovely relaxed experience and the women who helped were great! I walked away with my dress!!!

April 10, 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 4 out of 5 stars

Really helpful staff

Really helpful staff, visited here to try correct sizes after London store did not have them. Staff know the dresses well and are able to suggest helpful other options and potential adaptations to dresses. Really happy with my dress. The only thing preventing me from putting 5 stars was that we had quite a wait even though we went on a week day just after opening time as you are not able to book appointments.

March 16, 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

I had a fab experience at wed 2 b!

I had a fab experience at wed 2 b Fleetwood.
Lisa was my consultant and she was so lovely, knowledgeable and super helpful.
I ended up finding my dream dress and I’m over the moon.
Thank you Lisa for your help.

April 10, 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Wonderful experience with Tracey at the Hinckley store!

Me; my mum and sister came today. Tracey was our stylist and she was amazing. She was kind,patient and helpful when I got stuck choosing between two dresses! I would recommend anyone going to the Hinckley store. I didn't catch the lady who finished off our experience but she was lovely too. Thank you again everyone for making our experience so nice 😁 x

April 10, 2026
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Reply from wed2b

Thank you for sharing this incredible review with us. We are so pleased to hear that you and your family had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

Rated 4 out of 5 stars

Absolutely loved the girl who helped us…

Absolutely loved the girl who helped us find my dream dress. She knew so much and all of the dresses by name! She made me feel comfortable and confident but didn’t give her own opinion unless I looked happy and she said “you seem to love this one and you do look amazing” really uplifting. The girl who was there at the very start seemed a bit fed up of her job. Not sure if she was in a manager role but she acted like it which was a shame. She seemed a bit stand offish and didn’t make me feel comfortable. Thank goodness for the second girl!

April 3, 2026
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Reply from wed2b

Your feedback is so important to us – thank you for sharing this . If this matter has not already been raised with our customer care team, we would be happy to review this further. Please do reach out to customercare@wed2b.com Kind regards, wed2b

Rated 5 out of 5 stars

A* perfect in more ways than 1

I walked with no intention to purchase that day but walked out with the most amazing dress, but found the perfect dress after tryin on a few Ruby my sales consultant was just amaaazing no hard sales, no false compliments, was honest with dresses, fits and styles..
shop floor was clean as wer the toilets. Loads of styles to pick from, brides make wed2b ur 1st shop it will be the last as their dresses and prices are perfect.. thank you to the amaazing team..
Amina

April 3, 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Relaxing, friendly and professional environment

Sky was amazing from start to finish and helped me find my perfect dress. The whole experience was so relaxing.

April 9, 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

brilliant customer service

brilliant customer service, I did feel that Jess listened, empathised and genuinely cared about helping me resolve my issues

April 10, 2026
Unprompted review
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Georgia you are a star 🌟

Georgia and manager Michelle were absolutely brilliant when I attended to try on wedding dresses for the first time.
Such a relaxed, chilled, non pushy appointment that instantly put me at ease.
Georgia took her time and really listened to help support me with my vision.
I can’t thank you enough for all the help in saying “yes to the dress!” Thank you so much.

April 10, 2026
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Reply from wed2b

Thank you so much for your wonderful review. Michelle, Georgia and our Glasgow team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

I had an absolutely amazing time!!

I had an absolutely amazing couple of days with the lovely girls at wed2b trying on gorgeous dresses!! I felt so confident and loved with all the attention I was getting it was brilliant especially walking away with with my fantastic bridal dress for the big day xx

April 3, 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Wedding dress shopping

I had the most amazing experience at Wed2b in Wednesbury today—I found my wedding dress, and I’m completely obsessed!

A huge thank you to Taylor, who assisted me throughout the appointment. She was absolutely outstanding from start to finish. She was so calming, reassuring, and refreshingly honest, which made such a difference during what can be quite an overwhelming experience.

Taylor made me feel confident, comfortable, and truly listened to everything I wanted. Nothing felt rushed or pressured—she just completely understood my vision. The fact that I found the dress after trying on only two is a real testament to how incredible she is at her job.
I honestly couldn’t fault her at all.

Thank you for making such a special moment even more perfect!

April 10, 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Flawless friendly service to help me find the one!

From the moment I stepped into the store with my mum and twin sister, we were welcomed immediately by Hayley who got us sorted straight away with the wonderful Dani. Luckily today there was no queues and we were able to get started straight away with the process. Dani told us a little bit about Wed2be, explained how it was going to work and made us feel super comfortable. She selected a number of dresses based on the information I gave and all of them were beautiful in different ways. I managed to find the perfect dress thanks to Dani who listened so well to all the feedback I gave about each dress to find me the perfect one - Hayley was also my biggest cheerleader for every dress I tried on!
Thank you ladies for the amazing experience and helping me say yes to the dress.

April 10, 2026
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Reply from wed2b

Thank you so much Danielle, your recommendation is wonderful and we’re so pleased that our Hull team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

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