I booked a trip to Dublin before the pandemic started and had to cancel. I accepted a voucher from Weekend.com but like a lot of people had my doubts it would be honoured. I need not have worried. Ea... See more
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We booked a City Break to Vienna. Unfortunately flights from the UK to Austria were cancelled due to Covid. Notified very promptly about the enforced cancellation of our holiday. A few days later... See more
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Our four day travel experience to Orlando Florida has come to an end. All I can say is... Wow! Weekend.com, without knowing what to expect our trip exceeded our expectations. Embassy Suites Hotel on I... See more
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Great fast easy no hidden surprises! My only issue is advertising a price and it having to be sold out. Also there isn’t a single traveler pricing.. It happened to a few different destinations. But... See more
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Company details
Written by the company
Are you eager to see more of the world but don’t feel like you have the time to? Then you’ve found the perfect place. Whether you want to shop ’til you drop in Milan or see the Northern Lights in Iceland, weekend.com is designed to help you make the most of your Saturdays, Sundays, and whatever other days you can escape the office. We’ve built the perfect tool to help you see the world cheaply, easily, and conveniently on weekends. For too long, building the ideal weekend getaway has come down to hours of trawling hotel and airlines websites and juggling numbers to find the best deal. But with trivago's weekend.com you can find offers for direct flights and highly rated hotels in dozens of captivating cities across Europe and beyond. Are you looking to take the road less traveled? That’s okay, ‘cause so are we. Our powerful filters let you search for the perfect weekend away by everything from theme and hotel standard to flight time and even airline. It’s as easy to pop to Paris for a day of culture and wine as it is to take a mini break to Verona. Wherever your dream destination, we’ll help you build the perfect holiday. We're available as an app for iOS and Android or online at: weekend.com Built by a team of weekend adventurers worldwide, we’re available in the UK, Germany, Austria, Switzerland, and the Netherlands.
Contact info
trivago N.V., Kesselstraße 5-7, 40221, Düsseldorf, Germany
- info@weekend.com
- weekend.com
4.4
Excellent
978 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Weekend.com quick refund processing
We we’re due to travel to Copenhagen on 8th May with weekend.com but due to the current travel limitations this was cancelled. Initially we were offered a voucher but on emailing the company and requesting a refund instead, I am pleased to say this was dealt with extremely swiftly and received within 4 days. Not having used weekend.com before it has definitely given us the confidence to use them again and hopefully once the coronavirus limitations are over we will try and rebook.
May 18, 2020
Unprompted review
Reply from weekend.com
Hi Annette,
thanks for the positive feedback! We're glad to hear you're satisfied with how the situation was handled even during this difficult time, and we really hope you book with us again once it's possible and safe to travel again.
Best,
your weekend.com team
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Excellent service in difficult times...
When I received an offer of a voucher for a cancelled trip, (due to Covid-19) I was a little disappointed, as I would have preferred a full refund, as it is not certain when or if I will wish to or be able to travel with weekend.com in the future. However, when I wrote to request a refund instead of a voucher, they responded almost immediately- within thirty minutes!- to say that the refund was being made there and then with no demur. All in all very impressed with their service.
May 17, 2020
Unprompted review
Reply from weekend.com
Hi Chris,
thanks for the positive feedback! We're glad to hear you're satisfied with how the situation was handled even during this difficult time, and we really hope you book with us again once it's possible and safe to travel again.
Best,
your weekend.com team
Amazing Company
Due to what is currently happening in the world, we are unable to take our trip☹️
I asked for a refund, no ifs or buts the money was back in my account within a couple of days.
I will definitely use there services again.
May 15, 2020
Unprompted review
Reply from weekend.com
Hi Gill,
thanks for the positive feedback! We're glad to hear you're satisfied with how the situation was handled even during this difficult time, and we really hope you book with us again once it's possible and safe to travel again.
Best,
your weekend.com team
No communication!
We were meant to depart from Bristol to Toulouse on Thursday 30 April and return on Sunday 4th May. I have received no communication from weekend.com with regards to the cancellation or refund for this trip. I have emailed and rang them numerous times, without any result. The only emails I have received are general ones, telling me they will contact clients nearer to their departure date. Our departure date has now long gone... Terrible customer service and this at a time when so many people are suffering real financial difficulties. Shame on this company!
May 15, 2020
Unprompted review
Reply from weekend.com
Hi Nathalie,
thanks for reaching out. We're sorry that due to the circumstances we can't be as responsive as we would like to be. We've checked back with customer support, and someone should've been in touch by now. You will be fully refunded, and soon.
Best,
your weekend.com team
Fantastic website
Fantastic website, really helped me book a great weekend, loads of options to choose from and really easy to book and pay, I highly recommend using this site to book the perfect weekend
May 9, 2020
Unprompted review
Reply from weekend.com
Hi Matthew,
thanks for the positive feedback! It makes us happy to see our customers happy, and we really hope you book with us again once it's possible and safe to travel again.
Best,
your weekend.com team
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Excellent customer service
Excellent customer service, have dealt with everything fairly during this current pandemic.
I have recieved a full refund and can’t wAit to book again once this is over with
May 8, 2020
Unprompted review
Reply from weekend.com
Hi Miss N,
thanks for the positive feedback! We're glad to hear you're satisfied with how things were handled, and hope you book with us again in the future, as soon as it's possible and safe to travel again.
Best,
your weekend.com team
Had a lovely weekend booked to go to…
Had a lovely weekend booked to go to Poland in April for my birthday but unfortunately couldn’t go due to the crisis.
Weekend.com have been very helpful & have kept me informed & now sorted out a refund. I will definitely be booking with them again when this is all over.
May 7, 2020
Unprompted review
Reply from weekend.com
Hi Rachel,
thanks for the positive feedback! We're glad to hear you're satisfied with how things were handled, and hope you book with us again in the future, as soon as it's possible and safe to travel again.
Best,
your weekend.com team
Tolle Website :)
May 7, 2020
Unprompted review
Reply from weekend.com
Hi Beni,
vielen Dank für dein positives Feedback! Wir freuen uns über die netten Worte und hoffen, dass du wieder bei uns buchst, sobald es wieder möglich und sicher ist, zu verreisen.
Liebe Grüße,
dein weekend.com-Team
Couldn’t be more happy with Weekend.
Couldn’t be more happy with Weekend.
They’re so efficient when it comes to booking and I’ll have a hard time finding another service that compares!
They’re honestly doing their best with the Covid-19 situation and I can’t wait to start using them again when all travel restrictions are lifted.
May 7, 2020
Unprompted review
Reply from weekend.com
Hi Codie,
thanks for the positive feedback! We're glad to hear you're satisfied with how things were handled, and hope you book with us again in the future, as soon as it's possible and safe to travel again.
Best,
your weekend.com team
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Prompt refund
Despite my holiday like many others being cancelled, weekend.com kept me informed. When I asked for a refund instead of a travel voucjer they refunded me promptly. I hope when this is over to book a holiday with them again that I'll actually be able to go on :)
Good luck and Stay safe
May 6, 2020
Unprompted review
Reply from weekend.com
Hi George,
thanks for the positive feedback! We're glad to hear you're satisfied with how things were handled, and hope you book with us again in the future, as soon as it's possible and safe to travel again.
Best,
your weekend.com team
Sadly due to covid19 travel…
Sadly due to covid19 travel restrictions we were unable to go on holiday but weekend.com were so efficient in dealing with the cancellation. We will book with them again and would definitely recomend
May 5, 2020
Unprompted review
Reply from weekend.com
Hi Lesley,
thanks for the positive feedback! We're glad to hear you're satisfied with how things were handled, and hope you book with us again in the future, as soon as it's possible and safe to travel again.
Best,
your weekend.com team
Woooww
Woooww, with Weekend.com I have found some amazing deals and travel packages for my weekend plans, this page is It is ideal in case you want to take a good trip.
May 5, 2020
Unprompted review
Reply from weekend.com
Hi Jacqueline,
thanks for the positive feedback! We're always happy to see our customers happy, and hope you book with us again in the future, as soon as it's possible and safe to travel again.
Best,
your weekend.com team
Excellent service quality
Excellent service quality, easy and fast to buy, all support needed came in time. A huge amount of destinations. Completely approved.
May 5, 2020
Unprompted review
Reply from weekend.com
Hi Marcelo,
thanks for the positive feedback! We're always happy to see our customers happy, and hope you book with us again in the future, as soon as it's possible and safe to travel again.
Best,
your weekend.com team
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Money-Saving and Reliable
Money-Saving and Reliable
The service was extremely useful to find the best and cheapest travel packages. It has a very good interface and provided a great experience!
May 4, 2020
Unprompted review
Reply from weekend.com
Hi Esfina,
thanks for the positive feedback! We're always happy to see our customers happy, and hope you book with us again in the future, as soon as it's possible and safe to travel again.
Best,
your weekend.com team
With Weekend.com I have found some…
With Weekend.com I have found some amazing deals and travel packages for my weekend plans, if you like to travel, this is one website I would really recommend to follow regularly to get new travel deals.
May 4, 2020
Unprompted review
Reply from weekend.com
Hi Abhishek,
thanks for the positive feedback! We're always happy to see our customers happy, and hope you book with us again in the future, as soon as it's possible and safe to travel again.
Best,
your weekend.com team
Reply from weekend.com
Hi Fabiana,
thanks for the positive feedback! We're always happy to see our customers happy, and hope you book with us again in the future, as soon as it's possible and safe to travel again.
Best,
your weekend.com team
It was an amazing experience
It was an amazing experience. The app works really well. I will be traveling with weekend.com in the future.
May 4, 2020
Unprompted review
Reply from weekend.com
Hi Tiago,
thanks for the positive feedback! We're always happy to hear back from satisfied customers, and hope you book with us again in the future, as soon as it's possible and safe to travel again.
Best,
your weekend.com team
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Everything worked great and the app is…
Everything worked great and the app is really good. I will be doing more trips with weekend in the future.
May 4, 2020
Unprompted review
Reply from weekend.com
Hi T.,
thanks for the positive feedback! We're glad to hear you like our app and services, and we sincerely hope you book with us again in the future, as soon as it's possible and safe to travel again.
Best,
your weekend.com team
Good site if your living in the given…
Good site if your living in the given countries the site is offering, prices seem to be in accepted range, both English and native language. It is a German site is suppose the technical service should be up to speed.
May 3, 2020
Unprompted review
Reply from weekend.com
Hi K.,
thanks for the positive feedback! We're trying our best to make our customers happy. Currently, our services are available in Germany, Austria, Switzerland, the Netherlands, the UK, and the US – but who knows what else is to come in the future? We hope you consider booking with us again once it's possible and safe to travel again.
Best,
your weekend.com team
Weekend.com equals deaf ears!
I have just emailed this company - AGAIN - to request a refund. We booked and paid in full not long before the current crisis emerged to travel on April 11th for a short break in Majorca. I spite of a variety of emails being received from an even bigger variety of so called agents, still no refund is forthcoming.
With this being our sole experience of this company we would be reluctant to book with them again.
April 29, 2020
Unprompted review
Reply from weekend.com
Hi Elaine,
thanks for reaching out. We're sorry we can't be as responsive as we would want to be. We've forwarded your case to customer support, and someone should've been in touch by now. If you have any more questions, please let us know.
Best,
your weekend.com team
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