I booked a trip to Dublin before the pandemic started and had to cancel. I accepted a voucher from Weekend.com but like a lot of people had my doubts it would be honoured. I need not have worried. Ea... See more
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We booked a City Break to Vienna. Unfortunately flights from the UK to Austria were cancelled due to Covid. Notified very promptly about the enforced cancellation of our holiday. A few days later... See more
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Our four day travel experience to Orlando Florida has come to an end. All I can say is... Wow! Weekend.com, without knowing what to expect our trip exceeded our expectations. Embassy Suites Hotel on I... See more
Company replied
Great fast easy no hidden surprises! My only issue is advertising a price and it having to be sold out. Also there isn’t a single traveler pricing.. It happened to a few different destinations. But... See more
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Company details
Written by the company
Are you eager to see more of the world but don’t feel like you have the time to? Then you’ve found the perfect place. Whether you want to shop ’til you drop in Milan or see the Northern Lights in Iceland, weekend.com is designed to help you make the most of your Saturdays, Sundays, and whatever other days you can escape the office. We’ve built the perfect tool to help you see the world cheaply, easily, and conveniently on weekends. For too long, building the ideal weekend getaway has come down to hours of trawling hotel and airlines websites and juggling numbers to find the best deal. But with trivago's weekend.com you can find offers for direct flights and highly rated hotels in dozens of captivating cities across Europe and beyond. Are you looking to take the road less traveled? That’s okay, ‘cause so are we. Our powerful filters let you search for the perfect weekend away by everything from theme and hotel standard to flight time and even airline. It’s as easy to pop to Paris for a day of culture and wine as it is to take a mini break to Verona. Wherever your dream destination, we’ll help you build the perfect holiday. We're available as an app for iOS and Android or online at: weekend.com Built by a team of weekend adventurers worldwide, we’re available in the UK, Germany, Austria, Switzerland, and the Netherlands.
Contact info
trivago N.V., Kesselstraße 5-7, 40221, Düsseldorf, Germany
- info@weekend.com
- weekend.com
4.4
Excellent
978 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent tour operator
Quality good value holidays with first class hotels . Staff incredibly helpful and attentive. Would recommend.
February 28, 2020
Unprompted review
Reply from weekend.com
Hi Robert,
thanks for the positive feedback! We're always happy to hear back from satisfied customers. We're thrilled you had a great time away. May many more follow!
Best,
your weekend.com team
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All good
EDITED - Trip fully refunded after refusing a voucher with little or no fuss.
Honourable company.
All pretty good with the booking process apart from missing emails that eventually surfaced about 5 hours later.
February 26, 2020
Unprompted review
Reply from weekend.com
Hi Simon,
thanks for the positive feedback! We're glad to hear you're happy with how things were handled even in this difficult time. We hope that you book with us again once it's safe and possible to travel again.
Best,
your weekend.com team
Great customer service easy to navigate…
Great customer service easy to navigate website good honest open information
February 26, 2020
Unprompted review
Reply from weekend.com
Hi Toni,
thanks for the positive feedback! We're happy to hear you like our site, and that our customer support could help you sort everything out. Have a great trip, and may many more follow!
Best,
your weekend.com team
Reply from weekend.com
Hi Mr Dearan,
thanks for the positive feedback! We're happy to hear you're satisfied with our site and services! Booking a trip should be a breeze, after all, right?
Have a great getaway, and may many more follow!
Best,
your weekend.com team
Very good service
February 25, 2020
Unprompted review
Reply from weekend.com
Hi Tom,
thanks for the positive feedback! We're always happy to hear from satisfied customers. Have a great getaway, and may many more follow!
Best,
your weekend.com team
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Mallorca break in April.
Great value. Clear reviews. Easily booked.
February 25, 2020
Unprompted review
Reply from weekend.com
Hi Mr. Gatton,
thanks for the positive feedback! We're happy to hear you're satisfied with our site and services! Have a great time in Mallorca, and may many more follow!
Best,
your weekend.com team
Straightforward user friendly process…
Straightforward user friendly process thanks.
February 24, 2020
Unprompted review
Reply from weekend.com
Hi Mr Jones,
thanks for the positive feedback! We're happy to hear you're satisfied with our site and the booking process! Have a great trip, and may many more follow!
Best,
your weekend.com team
Easy to book
Easy to book and when I had a query it was handled quickly.
Excellent service.
February 24, 2020
Unprompted review
Reply from weekend.com
Hi Faye,
thanks for the positive feedback! We're happy to hear you're satisfied with our site and services! Have a great trip, and may many more follow!
Best,
your weekend.com team
Great experience with weekend.com
Good website, easy to use and great value holidays / breaks. Rang the company about a query with booking extra bags and had good, clear advice, will definitly book with weekend.com again
February 24, 2020
Unprompted review
Reply from weekend.com
Hi Mr Carpenter,
thanks for the positive feedback! We're happy to hear you're satisfied with our site and services! We hope you have an amazing time away, and would be honored if you decided to book with us again in the future.
Best,
your weekend.com team
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Book with weekend.com twice
Book with weekend.com twice. Bargins to be had for sure!
February 22, 2020
Unprompted review
Reply from weekend.com
Hi Julie,
thanks for the positive feedback! We're always happy to hear from repeat customers! We hope you have an amazing time once again, and hope it won't be your last weekend trip with us!
Best,
your weekend.com team
Customer Service
I call customer service this morning due to the fact I had made my payment some days ago and had not recd my confirmation or itinerary. I am used to booking my own trips but never had a problem with the booking. The customer service Rep I talk with had 0 patience while trying to explain to her what happen. Telling her I did not have any info going forward it was like she did not believe me. Also while trying to ask her certain questions about the trip I was constantly cut off with her trying to talk over me. I ask her several times about the boarding pass and as she was telling me the process I told her I was trying to write down the steps and ask her to repeat do I could write this down, then she got an attitude with her voice changing up. I had to tell her I was not a not a speed writer that is why I ask. I am 65 years old and love to travel. As a Customer Rep for any Job you are going to deal with people of all ages with specific questions and needs.
February 22, 2020
Unprompted review
Reply from weekend.com
Hi Brenda,
thanks for your feedback. We're sorry you had a negative experience with our customer support. We've looked into it, and hope that by now all your questions have been answered, and all problems solved. If there's anything else bugging you, please feel free to reach out anytime. Other than that, we hope you have a great trip, still!
Best,
your weekend.com team
Up to now the booking process & service…
Up to now the booking process & service has been fabulous. Can't wait to do the trips.😊
February 22, 2020
Unprompted review
Reply from weekend.com
Hi Vivien,
thanks for the positive feedback! We're happy to hear you're satisfied with our site and services! We, too, hope that your trips will be nothing but great!
Best,
your weekend.com team
Booking was difficult
Booking was difficult, wouldn't accept 2 rooms - so booked 1 room, then tried to book another. However wouldnt accept the 2nd room booking. Rang and was advised that hotel wouldnt accept 2 rooms! So we booked the 2nd room direct (including flights) and this worked out cheaper.
The sales adviser was friendly, but unhelpful and didnt call me back as promised - I had to chase up and phone again.
February 21, 2020
Unprompted review
Reply from weekend.com
Hi Lorraine,
thanks for your feedback. We're sorry your experience wasn't as smooth as it should've been. Nevertheless, we're glad that our customer support was able to help you sort it all out. We hope you have a great trip!
Best,
your weekend.com team
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A really easy way of booking a weekend…
A really easy way of booking a weekend away. Looking forward to going away, hope the trip will be as good experience as booking.
February 20, 2020
Unprompted review
Reply from weekend.com
Hi Kathleen,
thanks for the positive feedback! We're happy to hear you're satisfied with our site and services! Of course, we, too, hope that you have an amazing time away!
Best,
your weekend.com team
This will be my first time traveling…
This will be my first time traveling with weekend.com I will have more thoughts after my travel.
February 20, 2020
Unprompted review
Reply from weekend.com
Hi Rahshene,
thanks for the positive feedback! We're happy to hear you're satisfied with our site and services! We hope you have the best time away, and if you have any questions, let us know anytime.
Best,
your weekend.com team
Site doesn't explain what you did wrong…
Site doesn't explain what you did wrong while navigating it.
February 19, 2020
Unprompted review
Reply from weekend.com
Hi William,
thanks for the positive feedback! We apologize for technical difficulties, should they have occurred. If you have any more questions, or if you experience any bugs on our site, feel free to let us know anytime. That kind of feedback is very valuable to us!
Best,
your weekend.com team
Very easy to review and book holiday
February 19, 2020
Unprompted review
Reply from weekend.com
Hi Tony,
thanks for the positive feedback! We're happy to hear you're satisfied with our site and services! Booking a holiday should be fun and easy, after all, right? Have an amazing trip, and may many more follow!
Best,
your weekend.com team
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Very fast and efficient service
February 19, 2020
Unprompted review
Reply from weekend.com
Hi Anne,
thanks for the positive feedback! We're happy to hear you're satisfied with our site and services! Booking a trip should be a breeze, after all, right? Have an amazing time away!
Best,
your weekend.com team
Booked through weekend.com a short break in Dublin.
Booked through weekend.com a short break at the Clayton hotel Ballsbridge Dublin. Arrangements excellent went without a hitch. Hotel well located and of a high standard. Staff most obliging, room fine and meals good. Would highly recommend this package.
February 17, 2020
Unprompted review
Reply from weekend.com
Hi David,
thanks for the positive feedback! We're always happy to hear about our customers' getaways! So happy your trip to Dublin was a success. We'd be honored if in the future you decided to book with us once again.
Best,
your weekend.com team
I made a mess and finished with a…
I made a mess and finished with a double booking for the same weekend.
Weekend.com sorted the problem immediately and arranged for a refund within 24 hours. Very impressed.
February 16, 2020
Unprompted review
Reply from weekend.com
Hi Richard,
thanks for the positive feedback! We're happy to hear our customer support could sort everything out for you! Have a great time away, and may many more follow!
Best,
your weekend.com team
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