If i could give a score of zero i would! Please, please, PLEASE STAY CLEAR OF THESE..... if youre ordering on B&Q DONT! Or order off a next day delivery option. WE GOT LIMITED, have got nothing, lit... See more
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Please use another delivery service provider. Bring was horrible and confusing with poor customer service. It was a good thing I was at home when they delivered the package to my apartment, otherwise... See more
Company replied
Worst ever cannot even contact neither can bandq took money never received item and cannot get in touch
I bought kitchen table and chairs and I am really satisfied with the quality of furniture. And also price was comparatively cheaper than other sites. If you are looking for good quality furniture then... See more
Company details
Information provided by various external sources
Heminredning & utemöbler
Contact info
Sydkajen 140, 21125, Malmö, Sweden
- 040-630 22 34
- kontakt@wegot.se
- wegot.se
2.0
Poor
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If i could give a score of zero i…
If i could give a score of zero i would! Please, please, PLEASE STAY CLEAR OF THESE..... if youre ordering on B&Q DONT! Or order off a next day delivery option. WE GOT LIMITED, have got nothing, literally! no costumer service, no number, no humanity! an absolute piss poor company... If you want to be legally scammed, and wait weeks for a bed, then they are the go too. If you want a bed like a normal person quick and know where you stand whilst waiting, then these are NOT for you. Jokers..
Oh an as im typing this review, im still waiting for my bed, or an email back or a call, or anything in fact and its been two weeks.
October 5, 2025
Unprompted review
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Bought something off of B&Q these were…
Bought something off of B&Q these were the sellers who I received my product from, what a load of rubbish for the money, no manual to put together hundreds of bits, no email back from the seller. A load of tat stay away when B&Q say sold by wegot limited.
April 25, 2025
Unprompted review
Worst ever cannot even contact neither…
Worst ever cannot even contact neither can bandq took money never received item and cannot get in touch
December 12, 2024
Unprompted review
Please use another delivery service…
Please use another delivery service provider. Bring was horrible and confusing with poor customer service. It was a good thing I was at home when they delivered the package to my apartment, otherwise they would have simply left the package outside the door unattended!
I tried several times to enter my door code information on their website, but I always received an error message!
July 2, 2021
Reply from WeGot AB
Hi,
Thank you for the review.
I'm so sorry that you are not happy with the delivery.
I will forward your feedback.
We hope that you are happy with your new product.
Have a great day.
Hanna Wegot
Bra service!
May 31, 2021
Reply from WeGot AB
Hej Pernilla,
tack för ditt omdöme.
Vad roligt att läsa detta! 🙂
Önskar dig en fin dag
Emelie
WeGot
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Reply from WeGot AB
Hi Danny,
thanks for your review.
Glad to hear this! 😃
Wish you a good day
Emelie
WeGot
There is damage in a chair
There is damage in a chair, a wire is coming out. This is not expected on a new product.
July 11, 2020
Unprompted review
Reply from WeGot AB
Hi Chythra,
Thank you for your feedback,
I am so sorry to hear that this happend on your order but i can not see that you have started a claim with us. I hope that everything is solved in the best way and you are more than welcome to call us if you have any questions: 040- 630 22 34
Have a good day
Cornelia from Wegot
Dåligt med expeditionsavgift!
July 6, 2020
Unprompted review
Reply from WeGot AB
Hej Alex,
Tack för ditt omdöme
Vi förstår och beklagar över detta men vi hoppas att du är nöjd med din order vid leverans! 😕
Ha en fin dag
Cornelia på Wegot
incorrect information
unclear pricing, and delivery times turned out to be longer than indicated on the website. It says in between 2 and 6 workdays, but it turned out to be 9.
Edit:
WeGot came back really quickly, good service! Apparently it has something to do with the timed delivery. Service of WeGot is good, the website just confused me.
June 2, 2020
Unprompted review
Reply from WeGot AB
Hi Maya,
Thank you for your feedback,
We can see that you have a timed delivery 2020-06-12. That is why it has passed the delivery time some day. If you wish to remove this you are welcome to call us by phone and we will help you further.
Wegot: 040- 630 22 34
Have a good day
WeGot
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Waited 7 weeks to get my ordered bed
Waited 7 weeks to get my ordered bed. And than I got a wrong delivery, 2 of 3 pieces from a wrong bed and third piece a not ordered closet 😭😡
February 3, 2020
Unprompted review
Reply from WeGot AB
Hello,
Thank you for your review,
We are sorry that this has happened and we understand your disappointment.
We can see that a claim case has been created and we hope you will be satisfied with your goods when we arrive.
Have a nice day
Sanna
WeGot
Reply from WeGot AB
Hej Richard,
Tack för ditt omdöme.
Vad roligt och höra att ni är nöjda med servicen hos oss.
Önskar er en trevlig dag
Olivia
Wegot
Quite bad information
Quite bad information. I ordered but got no confirmation. When directed to customer service I foud a info a d delivery plans are in several weeks. For a on the shelf product. So, I would not recommend the store for this reason.
August 29, 2019
Unprompted review
Reply from WeGot AB
Hi.
Thank you for your review.
Sad to hear that you are unhappy with your purchase from us.
We thank you for your feedback and will pass this on to the relevant department.
You are welcome to contact our customer service if you have any questions or concerns and we will be more than happy to help.
Wishing you a good day
Emelie
Wegot
Incredibly sluggish shipping.
Incredibly sluggish shipping.
They better take off that bullsh*t about fast shipping from their website. I am waiting a whole month and they don't even change the status of the shipping. Never again I'll order anything from WEGOT.
August 22, 2018
Unprompted review
Reply from WeGot AB
Hey!
Thank you for your review.
We are sorry that your experience with us has been less good.
Please note that the delivery time specified on the website is preliminary.
Please don't hesitate to contact us with any questions or concerns.
Have a wonderful day
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As per commitment received my recliner…
As per commitment received my recliner within 3 working days. Satisfied with my purchase,
June 28, 2018
Unprompted review
Reply from WeGot AB
Hello!
Thanks for your review
We are very pleased to hear that you are happy with your experience with us.
Please don't hesitate to contact us with any questions or concerns.
We hope to see you soon again.
Have a wonderful day
Marielle
Wegot
Very good price and very nice furniture…
Very good price and very nice furniture and models
March 3, 2018
Unprompted review
Terrible customer service
Terrible service. Mixed up order, notified them the same day delivery arrived. Took over a week of back and forth to get them to ship the correct product.
Fireplace itself is nice, but I am hesitant about ordering anything else from WeGot because getting an order corrected was such a nightmare.
February 8, 2018
Unprompted review
Reply from WeGot AB
Hey!
We are sorry to say that you went wrong from the beginning, this is nothing common that usually happens, but unfortunately it sometimes occurs.
It's nice that this has been resolved and hope you're happy with your product!
You're welcome back!
Have a nice day!
Emmelie
Best furniture company in sweden that i …
Best furniture company in sweden that i know 👍
January 28, 2018
Unprompted review
Reply from WeGot AB
Hej!
Tack för ert omdöme!
Ni är hjärtligt välkommen åter.
Ha en fortsatt trevlig dag.
Med vänlig hälsning!
Emmelie
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Great products
January 6, 2018
Unprompted review
Reply from WeGot AB
Hej!
Tack för ert omdöme!
Ni är hjärtligt välkommen åter.
Ha en fortsatt trevlig dag.
Med vänlig hälsning!
Emmelie
1- there were no options for delivering …
1- there were no options for delivering to the apartment instead of leaving everything downstairs
2- The quality of the wood is terrible
3- No catalog whatsoever to show you how to put it together
4- No LED lights came with it as it was shown in the picture
5- Nearly impossible to reach their customer service
November 30, 2017
Unprompted review
Reply from WeGot AB
Hi Mina!
I'm sorry to hear that your unhappy with our services!
We can't offer delivery to the apartment because our transport carriers doesn't offer that service. That is written clearly on the website as well: https://www.wegot.se/villkor
I have to ask you to contact our costumer service who can help you with both sending the manual and find a solution for your claim.
The first thing you need to do is to send us pictures of your faulty products from our contact-form (subject reklamation): https://www.wegot.se/contact
Write in the email that you havn't received the instructions or LED lights and they will reply to you eighter by email or call.
Best regards
Emelie
Reply from WeGot AB
Hi Patricia!
Glad to hear that your satisfied with our service!
Have a lovely weekend!
Best regards
Emelie
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