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Rated 5 out of 5 stars

Just received my massage gun and already done my feet, being a hairdresser I stand up all day and this has relieved pain immediately. I also suffer from pinched shoulders so looking forward to doin... See more

Rated 5 out of 5 stars

Really excellent customer service and great quality products. They resolved my problem with real care and attention to make sure everything was correct and that I was compensated for the mistake. All... See more

Rated 4 out of 5 stars

Used annual leave day to make sure I'm off for quoted delivery day but had delivery date changed. Not happy considering you charged me £100 for delivery alone. Considering full refund at this point.... See more

Company replied

Rated 4 out of 5 stars

Delivery time was respected with what they were announcing on the website. I had issues with my deliveries though Because I live in a new postcode and some items were even delivered to the wrong addr... See more

Company details

  1. Fitness Equipment Store

Written by the company

Stay at home gym and functional equipment. Our mission is to inspire people all over the world to achieve more & stay Healthy At Home! Whether you prefer to workout at home or just want to build an epic garage gym we have you covered!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great product and great customer service.

Just received my massage gun and already done my feet, being a hairdresser I stand up all day and this has relieved pain immediately.
I also suffer from pinched shoulders so looking forward to doing them next.
Weight Lockers communication was excellent I would recommend using this company, they’re super professional.

August 6, 2021
Unprompted review
Rated 5 out of 5 stars

Really excellent customer service and…

Really excellent customer service and great quality products.
They resolved my problem with real care and attention to make sure everything was correct and that I was compensated for the mistake. All communication was friendly and regular so I knew what was happening all the time. The products are of great quality and my son is already looking to see what else he would like from their website.

July 9, 2021
Rated 5 out of 5 stars

Great product!

Great product!!
We use it a lot, it really helps with muscle tightness and soreness, especially after a tiring workout!
Worth the investment, great price, fast delivery. Very happy with the purchase and definitely would recommend it ;)

June 6, 2021
Unprompted review
Rated 5 out of 5 stars

Provided an excellent service

Provided an excellent service - from ease of ordering to receiving the item very promptly by courier. One very happy customer.

May 22, 2021
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Reply from Weightlocker

Hi Jay,

Appreciate the feedback and the 5 stars ⭐️ 🙌🏼 Thank you!!

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Rated 5 out of 5 stars

👌👌👌👌👌👌

Unbelievable quality regarding the Premium Dumbbell range. Literally cannot wait to get my hands on some more!
Amazing customer service received too.
Ordered my weights and received them within 24 hours!

May 12, 2021
Unprompted review
Rated 4 out of 5 stars

Used annual leave day to make sure I'm…

Used annual leave day to make sure I'm off for quoted delivery day but had delivery date changed. Not happy considering you charged me £100 for delivery alone. Considering full refund at this point. Change your delivery company to anything else except UPS.

Updated to 4 star - still unhappy with delivery but quality of communication and equipment is actually top notch. Will be buying more from Weightlocker

April 28, 2021
Unprompted review
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Reply from Weightlocker

Hi there,

Thanks for letting us know, if you could please email our support@weightlocker.com with your order number we will be more than happy to assist with this. We understand the frustration but unfortunately we don’t have control over logistics and from time to time they do have to reschedule. The team are always available to help wherever possible.

Rated 4 out of 5 stars

Delivery was difficult but amazing customer service…

Delivery time was respected with what they were announcing on the website. I had issues with my deliveries though Because I live in a new postcode and some items were even delivered to the wrong address and “lost”.
Their customer service was brilliant and replaced and sent back all items in a promptly manner. The weight plates are good quality. Very happy with my purchase. Would defo recommend them.

April 25, 2021
Unprompted review
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Rated 5 out of 5 stars

Won their Instagram competition…

Won their Instagram competition (barbell, plates up to 70kg, 20kg dumbbells and a bench) amazing customer service, everyone I’ve spoken to is lovely! Everything came really quick and it’s all insane quality! Would definitely buy more gym stuff from them - 100% recommend!

April 7, 2021
Unprompted review
Rated 5 out of 5 stars

Great quality and great customer service

The Customer service is great, staff are very knowledgeable and very driven to help. The quality of the products are excellent and surprisingly better than most gyms equipment. Be sure to order from here!!

March 19, 2021
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service, speedy turn around time and quality product, sure to last.

March 7, 2021
Unprompted review
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Reply from Weightlocker

Thanks Tom, Appreciate the feedback glad you like the products!😄

Rated 5 out of 5 stars

Great equipment and service

Ordered quite a few bits from these guys and I am very happy with the delivery time and the communication from the team. Equipment is 10/10, will definitely be buying from you again when adding more to the home gym!

March 5, 2021
Unprompted review
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