Weight Watchers Reviews 

161
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the supportive and encouraging staff, including coaches and leaders, for fostering a welcoming community and helping them achieve their goals. The program is highly effective, offering flexibility with food choices and valuable information. Many find the app handy, informative, and easy to use, with new features like macro details and recipes enhancing the overall experience. However, some customers expressed dissatisfaction with the app's frequent changes, citing navigation difficulties and slower access to point values. A few also mentioned inconsistent program updates and concerns regarding the termination of virtual coaches.

What people talk about most

Staff

People report positive experiences with staff, highlighting the wonderful, caring, and supportive nature of... See more

User experience

Customers consistently note positive experiences with user experience, finding the app helpful and easy to... See more

Product

Customers had positive experiences with the product, with many expressing satisfaction with the program's... See more

Application

Users describe positive interactions with the app, finding it amazing, informative, and easy to use for... See more

Service

Reviewers mention ambiguous feedback about service, with many expressing enjoyment for the workshops and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With the guidance and support of staff and fellow members I've managed to lose a considerable amount of weight, without drugs or exercise and 4 clothing sizes. Unfortunately, I'm not following the pla... See more

Rated 5 out of 5 stars

I love my leader and the group that gets together weekly. We help to keep each other motivated and the tips that we learn from our leaders and each other are invaluable! I love the focus on overall he... See more

Rated 5 out of 5 stars

Weight Watchers transformed my mindset, health and overall quality of life! I use the app daily to track my foods, weigh in, and attend online meetings. All the tools and coaches are scientifically... See more

Rated 5 out of 5 stars

This WW app has so much more to offer than just keeping track of food/points. The coaches on virtual workshops are wonderful and caring with so many different types of workshops to choose from. This p... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

161 reviews

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4.5

All reviews

(161)

161 reviews in the last 12 months

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Rated 4 out of 5 stars

It’s what you do next….

I have never forgotten what the coach said at a workshop: “It’s not what you did, it’s what you do next that counts”. Such positive, very helpful advice when I’m feeling liked I’ve failed.

March 6, 2026
Rated 5 out of 5 stars

Love the flexibility of the program

Love the flexibility of the program, tracking is super easy. Questions or problems answered or solved with just a phone call and best of all it’s a live person. Not being a teck person, means I usually require help and it’s easily available and they walk you through it step by step. Virtual meetings and in person meeting makes it easier to attend when your schedule changes.

May 8, 2026
Rated 3 out of 5 stars

Disappointed 😞

The rollout for the new program has been terrible 5 months later still experiencing issues. I feel the cut backs of in studio meetings and not at all in areas very poor support for members. On the positive side, the addition of the new macros are amazing 👏

January 1, 2026
Rated 5 out of 5 stars

Super Saturday Morning Group

Coach Jody is the best one that I have had in all the years off and on coming to Weight Watchers. She's friendly and very supportive & talks to everyone in the meeting as well as her to helpers Nicole & Jessica. I couldn't ask for more supportive teams & all the people that attend are great as well.

May 8, 2026
Rated 5 out of 5 stars

WW works

App is great, Liz and Barb are amazing coaches in Burlington, group setting are supportive , welcoming , helpful and informative!

May 8, 2026
Rated 3 out of 5 stars

I love many of the coaches

I love many of the coaches ; Lauren, Michael, Alyse are my favorites. Hannah, Sherry and Olivia are wonderful additions as well. Unfortunately, I have to click off too often due to waaaay too much time being taken up by members with incredibly, long, whiny and repetitive stories. I prefer the workshops that focus on recipes , demos and walk and talk where members are focused on a topic that does not revolve around them and their psychological issues.

May 8, 2026
Rated 5 out of 5 stars

I'm very happy to be a member of ww

I'm very happy to be a member of ww. I started at a very high weight,it was the highest I've ever been. I've been a weight watchers member many times, since I've been in my early teens,when I joined 7-8 years ago I was ready, but I never thought I'd ever lose 100 lbs in my life, but I did I want to lose 50 more lbs,but I can't do that without ww and,the in studio meeting.The coach and the members is my second family and I will always be a member never giving up or quitting as long as I'm alive.

May 8, 2026
Rated 5 out of 5 stars

Having great coaches

Having great coaches, virtually and in person (soon where I live)! Even through my struggles in the last couple years, I stuck too it. Now getting back to my old mindset and losing again. The app is also a great tool!

May 2, 2026
Rated 3 out of 5 stars

Not pleased with the app

Not pleased with the app. Too challenging to adjust entries. Too difficult to add similar food from day before for a “different “ meal ie wanted to enter meal from prior day’s dinner to lunch the next day. Doesn’t give me the option. Not intuitive - I want to “create a meal” from the entry from a different day and I cannot figure out how to do this.

May 8, 2026

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