Weight Watchers Reviews 

161
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the supportive, knowledgeable, and encouraging staff and coaches, often describing them as family. Many find the program highly effective for weight loss, valuing accountability from workshops and strong community support. The app is frequently highlighted as a useful tool for tracking, offering detailed information, recipes, and macro features. However, some customers noted issues with app functionality, including confusing software, frequent changes, and difficulties with new features like point value display. A few also felt the company's digital focus sometimes reduced personal interaction, and some experienced problems with meeting efficiency or staff changes.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising the coaches and leaders for being... See more

User experience

Customers consistently note positive experiences with the user experience, praising the app's ease of use for... See more

Product

Clients share positive opinions on the product, with many finding it a great program that works and helps... See more

Application

Reviewers mention positive feedback about the app, with many finding it easy to use, helpful, and convenient... See more

Service

People report ambiguous experiences with service, with many enjoying the workshops and finding in-person... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With the guidance and support of staff and fellow members I've managed to lose a considerable amount of weight, without drugs or exercise and 4 clothing sizes. Unfortunately, I'm not following the pla... See more

Rated 5 out of 5 stars

I love my leader and the group that gets together weekly. We help to keep each other motivated and the tips that we learn from our leaders and each other are invaluable! I love the focus on overall he... See more

Rated 5 out of 5 stars

Weight Watchers transformed my mindset, health and overall quality of life! I use the app daily to track my foods, weigh in, and attend online meetings. All the tools and coaches are scientifically... See more

Rated 5 out of 5 stars

This WW app has so much more to offer than just keeping track of food/points. The coaches on virtual workshops are wonderful and caring with so many different types of workshops to choose from. This p... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

161 reviews

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4.5

All reviews

(161)

161 reviews in the last 12 months

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Rated 3 out of 5 stars

Weight ins for lifetime members

I don't like as a lifetime member having to get weighed every month. I am 77 and it is hard to go to the closest workshop. It is quite far from my home and between the price of gas and the distance it is very hard for me. It used to be you didn't have to get weighed monthly. This is one of the reasons that WW is losing people. There should be closer workshops but all the ones that were near me no longer exist.

May 8, 2026

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